How to check for high memory usage 

Is your computer hanging or freezing while working?  If disk space and infections aren’t the issue you may be low on memory. Here are several ways to check.

High memory usage can indicate a number of problems with the computer.  The system could be low on physical memory.  A program could be malfunctioning causing it to abuse the available memory.  High memory usage could also indicate a virus or malware infection.

1.) Open the Task Manager by holding down the Ctrl and Shift keys and pressing Esc.

Task-Manager

Under the Performance tab, below the CPU Usage graphic there is one for Memory. This gives you a pictorial representation of the amount of memory used. The Physical Memory in megabytes  is the amount of Total RAM installed on the computer or Available RAM for handling processes. The amount of physical memory used to map open files is denoted by the Cached entry. Available memory includes Free memory, which is memory currently used for absolutely nothing.

Kernel Memory is used for the operating system and device drivers. Paged memory can be copied to a paging file, freeing more physical memory for use by the operating system. Nonpaged continues to occupy physical memory.

Under SystemCommit is the amount of virtual memory that could be backed by physical memory or paging files. The Commit entry depicts a ratio of memory that could be allocated to data to the total virtual memory on the computer.

At the bottom right of the window is the percentage of Physical Memory currently in use.

2.) By clicking the Resource Monitor within the Task Manager, you can view detailed information for memory in use and memory allocated for each process.

User Account Control will bother you for authorization, which you must give to launch the monitor. The Memory tab provides extensive descriptions of the headings of each column if you hover your mouse over each heading.

hover-column

The advantage of the Resource Monitor is that it breaks down memory use on a process by process basis, allowing you to ferret out the resource hogs among your programs.

If you do find unnecessary programs that are taking up an unusual  amount of memory, you can uninstall them using the Control Panel or remove them as startup programs. For more on how to remove unnecessary startup programs, please consult the following IT article. And for more on how to uninstall programs and other ways to improve Windows performance, please consult the following IT article.

3.) The Performance Monitor is extremely customizable, giving you exactly the performance stats you wish to view.

You can launch it by clicking the Start menu and by typing perfmon. 

perfmon

When it opens, it gives you the basics on how to use it and the memory in use.

perfmon-welcome

By clicking Performance Monitor on the top left, you get a graph of processor usage that you can complement with memory usage stats by first clicking the + icon to add data to the graph.

add

Within the Memory heading, you can view the memory of various subheadings that you can add to the graph.

memory-subheading

Most end users might be overwhelmed by the number of viewable options available in the Performance Monitor.  To get a reasonable assessment of the memory in use, the Task Manager and Resource Monitor generally suffice. The Performance Monitor is recommended for Windows experts who are familiar with the ins and outs of memory usage.

For more about memory and other issues affecting your office systems, consult your local IT professionals.

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 HP Laptop Power Adapter Whole

HP has recalled an estimated 5.6 million power adapters for their laptop line.  If you have an HP laptop, here’s how you can check if you are affected.

How to Check Your HP Laptop

The faulty power adapters could possibly overheat, causing damage to the adapter casing or causing a fire.  Here’s how to check if your HP laptop power adapter is affected:

1. Did you purchase your laptop between September 2010 and June 2012?

2. Does the end of the cord going from the wall to your adapter have “LS-15” printed on it as shown here?:

HP Laptop Power Adapter Recall

What to do if You’re Affected

If the answer to bother questions is yes, you should register your adapter to be replaced on HP’s website. The recall will only replace the power cord section of your power adapter as shown here:

HP power adapter cord

HP suggests using a temporary power cord in the meantime until your replacement arrives.  These adapters can be purchased at most electronic stores and are often referred to as “mickey mouse” cables as shown here:

Mickey Mouse Cable

 

Since laptop components are built into such a small space, overheating can become an issue for the laptop itself as well.  We suggest clearing out your laptop air vents at least once a year to reduce overheating.

For more information on how technology can affect your business, contact your local IT professionals.

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3 Reasons To Watch Your CPU Usage

Your computer processor is the brain of your system.  If your processor runs at 100% capacity there could be a serious problem. Here’s why you should check your CPU.

Modern operating systems like Windows 7, Windows 8 and Mac have come a long way in terms of making the most of your computer’s processor.  Multi-core processors have given computers a big boost too.  These and many other factors mean your processor should rarely be used at 100% capacity.  So what could it mean if your computer processor is being used at 99% or 100%?

1. A bitcoin mining virus has infected the system

Bitcoin Virus

Bitcoins are a fairly new form of online currency that can be transferred and used anywhere in the world.  Bitcoins are generated using a computers processor.  However imagine having access to tens if not hundreds of thousands of unsuspecting processors to generate bitcoins for you.  This has motivated criminals to write bitcoin mining viruses that will use your computers processor to make them money.

2. Trojan infections on the computer

3 Reasons to watch your CPU Trojan Virus

A trojan virus allows someone to connect to your computer over the internet.  They can use trojans to view your screen, record anything you type on your keyboard, steal your files or casually browse the data on your computer.  Trojan viruses are one of the leading causes of identity theft and can sometimes be very difficult to remove.

3. Software is malfunctioning or failing

3 Reasons to Watch Your CPU Buggy Software

As hard as they try, software publishers aren’t always able to keep their software up to date and working smoothly with the latest systems.  Often times the publishers will rely on users to let them know when their software misbehaves so they can release an update or fix.  High CPU usage can be a sign of a malfunctioning program so be sure to save your work often.

All managed services clients are automatically covered against high CPU usage.  Here’s how you can check if your processor working too hard.

For more ways to protect your home or office computers, contact your local IT professionals.

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