HP Laptop Power Adapter Whole

HP has recalled an estimated 5.6 million power adapters for their laptop line.  If you have an HP laptop, here’s how you can check if you are affected.

How to Check Your HP Laptop

The faulty power adapters could possibly overheat, causing damage to the adapter casing or causing a fire.  Here’s how to check if your HP laptop power adapter is affected:

1. Did you purchase your laptop between September 2010 and June 2012?

2. Does the end of the cord going from the wall to your adapter have “LS-15” printed on it as shown here?:

HP Laptop Power Adapter Recall

What to do if You’re Affected

If the answer to bother questions is yes, you should register your adapter to be replaced on HP’s website. The recall will only replace the power cord section of your power adapter as shown here:

HP power adapter cord

HP suggests using a temporary power cord in the meantime until your replacement arrives.  These adapters can be purchased at most electronic stores and are often referred to as “mickey mouse” cables as shown here:

Mickey Mouse Cable

 

Since laptop components are built into such a small space, overheating can become an issue for the laptop itself as well.  We suggest clearing out your laptop air vents at least once a year to reduce overheating.

For more information on how technology can affect your business, contact your local IT professionals.

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