Millions of workers are now self-isolating and that means working from home for many people. But how do you make sure that your PC at home is healthy?

The luxury of working from an office is that the equipment there is regularly maintained and fairly new. However, when you have to work from home you will soon realize that your own equipment isn’t in the same shape. We’re all guilty of being a little lazy when we get home and IT maintenance certainly isn’t at the top of most people’s lists. But a little effort goes a long way when it comes to maintaining a PC.

And, best of all, you don’t need to be a fully trained IT technician to carry out a home checkup. In fact, it’s quick and easy as we’re about to show you.

 

How to Maintain Your PC with a Home Checkup

Working from home on your own PC is convenient, but it also puts you and your organization at risk. Therefore, make sure you maximize your productivity and safety by carrying out the following:

  • Install all Updates: We have a habit of ignoring PC updates at home as they get in the way of loading up Netflix. However, it’s important that complacency doesn’t creep into your IT activities at home. You need to make sure that all your software is up to date with the latest patches and firmware. Not only will this ensure that your software is secure, but it will enhance the functionality of your software. Most software will have an auto-update feature, so it’s crucial that this is activated. 
  • Check Your Router: The internet is vital when it comes to remote working. Without an internet connection you won’t be able to connect to your organization’s network. And this will leave you without any of the resources you need. So, it’s essential that your router is working and secure. A good connection is paramount, so you may need to adjust your router position to maximize the signal. And, to safeguard the security of your router, remove any default passwords and create something unique. 
  • Use Security Software: If you haven’t already got security software in place then this needs to be made a priority. It will protect your PC and, if you’re working remotely, strengthen the security of any connections to your business. There are a wide range of options when it comes to security software, so it can be daunting choosing one. It’s recommended that you stick to the industry leaders, so make a beeline to software developed by Kaspersky, McAfee and AVG. And you can rest assured that they provide plenty of free software.

Final Thoughts

The challenges of working from home are likely to be new for many employees. Thankfully, advances in technology mean that this is easier than ever. But you need to make sure that your PC at home is in excellent shape. It is, after all, your most valuable tool when it comes to working remotely. So, to guarantee a PC that is firing on all cylinders, you need to take note of the tips above.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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It’s vital, if you want your PC to remain safe and secure, to install all software updates and patches. The alternative is, of course, that you get hacked.

Now, no one wants their PC to get hacked. The fallout from such a scenario can only spell disaster for a business. We’re talking stolen data, disrupted IT operations, financial damage and a major drop in productivity. And no one wants that. Certainly not a business and certainly not their customers. But hacking is a major threat in today’s digital workplace. In the first half of 2019 alone, a total of 4.1 billion records were compromised. It’s a figure which is clearly huge, but it’s also one that could be significantly reduced if organizations updated their software regularly.

So, to help you keep your software updated, we’re going to run through the basics of updating and securing your software.

What are Software Updates?

It’s difficult to create a flawless piece of software. The complexity of coding means that, even when developers feel their application is finished, it’s likely that minor problems will remain. And, in most cases, the only impact of these errors will be felt in the application’s functionality. However, on occasion, these minor flaws can represent major security issues. Hackers, if they are to be commended on anything, are highly persistent. And, if they can find a vulnerability in a piece of software, you can rest assured that they will exploit it.

This is why software updates and patches are crucial. The most common update that most PC users will encounter is an operating system update. These are regularly released by developers in order to counter security issues which have been discovered. These updates, in their simplest terms, patch the software. Following the patch process, your operating system will be considered more secure and functional. Unfortunately, many organizations are either too busy to worry about updates or they fail to understand their importance. And that’s why you need to know the best ways to keep your software updated.

How Do You Update Your Software?

Updating software on a PC is straightforward and simple, but only if you know how. Therefore, it’s important that you practice the following:

  • Allow Automatic Updates: The sheer number of updates that are required for multiple applications is mind-boggling. And the time taken to action these updates is significant. But, with this in mind, most pieces of software allow you to select an automatic update option. This takes the pain out of authorizing and conducting every new update and patch. The setting is most commonly found in the updates section of an application’s control panel. 
  • Visit Developer’s Websites: It’s good practice to regularly visit the websites of developers to make sure you’re working with the latest updates. Adobe Flash Player and JavaPress, for example, can both be verified by visiting their respective websites. The relevant software is quickly analyzed to determine which version it is. And, if any updates are outstanding, the user will be prompted to install these or upgrade to a new version. 

For more ways to secure and optimize your business technology, contact your local IT professionals.

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You would like to think that governments know a thing or two about cyber security. But a recent hack in Armenia has proved otherwise.

European security experts ESET have confirmed that numerous websites belonging to the Armenian government have been targeted and compromised by hackers.   The compromised websites have been infected with malware and pose a nasty security risk to visitors. It’s suspected that the hackers behind this attack are Turla, a Russian hacking group.

We’ve discussed malicious websites before, but this latest attack is a little different. Therefore, it’s crucial that you understand the unique methods behind the infection.

What’s the Story?

The suspected hackers have targeted several websites that come under the control of the Armenian government, but the same fingerprints have also been found on a few non-government websites. Regardless of which website is infected, the methods employed are the same. However, where this attack differs from normal is its selective nature. Rather than attacking every visitor that accesses the infected websites, the malware only targets high-ranking visitors. So, for example, a civilian visitor is likely to remain uninfected, but a government official will not be so lucky.

It’s intriguing that the malware is only interested in high-ranking officials and indicates that there could be a political angle to the attack. Speculation aside, what is known for certain is how the attack unfolds. Once a visitor has been established as ‘high-value’ a command-and-control server generates a malicious JavaScript code. This code is used to deliver a popup window prompting the user to download a Flash update. But while this does, in fact, install a genuine version of Flash, it also contains PyFlash. And this backdoor application allows hackers to gain full access to the infected PC.

How Do You Protect Yourself?

Naturally, the security risk of compromised government PCs is considered high. And, while it is unlikely to affect smaller organizations at present, the selective nature of the attack is troubling. Therefore, it’s important that you safeguard your business against similar attacks. This can be achieved by following these best practices:

  • Use Website Filters: One of the best ways to protect your organization from infected websites is by integrating website filters into your IT setup. These filters are backed up by huge databases, which are regularly updated, and will prevent your users from accessing websites considered a security risk. 
  • Prevent Software Installation: The majority of applications that your employees will want to install are likely to be genuine and safe. But, as with fake Flash updates, this is not always the case. And this is why it makes sense to enforce a complete blanket ban on unauthorized installs. Accordingly, any install requests should be submitted to an IT professional who can evaluate the risk of each proposition.
  • Block Popup Adverts: It’s rare that any PC user welcomes the appearance of a popup advert. And, with the risk of malicious popups so prevalent, it’s the last thing that an IT professional wants to see as well. Therefore, it makes sense to minimize this risk by installing a popup blocker. Not only will this reduce the risk of malware being installed, but it will also provide your PC users with an enhanced experience.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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One of the most useful aspects of cloud computing lies within the domain of Software as a Service (SaaS). But what is SaaS and what can it do for you?

Competition within business is fierce and it’s important that your organization maximizes its productivity. Even a small percentage increase in productivity can make a big difference. And that’s why many businesses are working with SaaS models. It’s a software strategy which allows you to make applications available over the internet through a third party host. The concept may sound straightforward, but it’s also a powerful one which is packed full of benefits.

To help you understand SaaS in more depth, we’re going to take a look at what it is and the benefits it can deliver.


What is SaaS?

SaaS is a distribution model which allows companies to make their applications available over the internet. The application is hosted by a third party host (such as Microsoft, Oracle and SAP) which provides customers with access to a single copy of the app. All customers have access to the exact same application and, therefore, the same features and upgrades. And, given that this is a branch of cloud computing, customers also have the option of storing their data in the cloud as well as on local storage.

The Benefits of SaaS

SaaS models have been adopted by all manner of organizations be they small or large. And this rapid take up rate is one that has been fuelled by the following benefits:

  • Accessibility: The remote access aspect of SaaS makes it highly accessible. All that a customer needs to connect to the application is an internet connection and a PC, laptop or smart device. This opens up your service to a much larger audience and eliminates the need to go through the rigors of a lengthy software installation process. 
  • Easy Updates: Traditional routes of firmware upgrades and patches have involved individual install processes by IT professionals. This has reduced productivity due to the time taken to complete the install. But SaaS puts an end to this. As all customers are accessing the same software, only one update needs to be completed by the application owner. This ensures that all customers receive the same upgrades at the same time with the minimum of fuss. 
  • Quick Startup: SaaS applications are already installed in the cloud and guarantee a swift start up process. There’s no need to watch an install progress bar, the software is available straight out of the box. It will also come fully configured and allow your customers to start getting productive almost instantly. 
  • Low Investment: The initial costs associated with software applications are noticeably reduced in SaaS. Instead of a one-off licensing fee, SaaS applications tend to work on a subscription model. There’s also the added bonus of the third-party host managing the infrastructure which houses the software. Again, this minimizes any initial costs and makes for an attractive software package.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Coronavirus has changed the way that many of us are working; remote working has suddenly become the norm, but how do you work from home?

The need to self-isolate means that offices packed full of employees are no longer a viable option. However, businesses need to continue operating. And that’s why many organizations are asking their staff to work from home. Remote working has been growing in popularity for some time, but current events have now made this an urgent necessity. The speed at which this has unfolded, though, means that businesses and workers haven’t been prepared.

But working from home is relatively simple. You just need to know the basics of remote working, so let’s take a quick look.

What is Remote Working?

Remote working is, at its simplest, where an employee completes their work away from the office. Traditionally, the telephone was the only tool available for remote workers and this limited the work they could complete. But advances in technology mean that almost every office task can now be carried out remotely. All you need is an internet connection and a PC; this combination allows you to log into both IT and telephone systems.

And this means that you can seamlessly relocate your workplace to any remote location. For most employees this will be a home setting, but it also opens up an opportunity for employees on business trips, for example, to set up in hotel rooms. Regardless of the scenario the end result is the same: full access to your work PC. With this in place you can access all your software and files. So, for example, you can email from Outlook and gain access to customer databases as if you were in the office.

What are the Best Ways to Work Remotely?

The concept and practices of remote working are going to be new to many employees, but thankfully it’s a painless affair. It’s important to remember that in-house servers are not the only option. Cloud based servers are a perfect solution to the need to connect workers to vital IT systems without the need to commute from home. And this is where the need for a remote internet connection comes into play. With this in place, employees can use the following software to connect to their work computer:

  • TeamViewer:  Remote working scenarios have been tackled by TeamViewer since 2005 and this experience marks them out as experts in their field. The TeamViewer application is available for a wide range of devices that include Windows, Mac, Chrome, Linux and BlackBerry operating systems. Therefore, every device within your organization should be compatible. And, with TeamViewer in place, your employees will be able to complete tasks such as remote desktop access, web conferencing, desktop sharing and file transfer activity.
  • AnyDesk:  Although the software has only been available since 2015, AnyDesk provides a powerful solution for all your remote working needs. The software can be installed quickly and provides a secure work environment from the comfort of your own home. And this home office can be implemented across devices running operating systems such as Windows, Linux, Android, Mac and many more. Most importantly, AnyDesk is highly flexible, responsive and makes remote working easier than ever.
  • SplashTop:  Since 2006, SplashTop has been offering fast and secure connections. Wherever you have an internet connection, you’ll be able to connect to a remote computer. Remote access from an unlimited amount of computers, tablets, or mobile devices. You can work across operating systems as SplashTop is compatible with devices running Windows, Mac, iOS and Android. You can also use Chrome web browsers and Chromebooks to start a remote desktop connection.

Collaboration at work is, of course, crucial. But, when you’re not sitting with your co-workers, this conjures up a number of communication problems. These obstacles, however, are now a thing of the past thanks to chat software. These lightweight apps allow your employees to chat and share files with ease and in real time. Some of the most popular applications include:

  • Discord:  Although Discord was designed for Gamers, it comes packed with so many strong features that it can easily be adopted for business. Discord’s communication channels specialize in providing high quality video and audio services alongside file-sharing capabilities. And this makes it perfect for both internal and external collaboration.
  • Slack:  Granting effortless and innovative communication is the backbone of Slack’s design. It’s an app which allows teams to join unique work spaces that open up a world of opportunity. Within these work spaces, employees can chat to each other via text, audio and video. Slack also allows third party apps such as Dropbox and Google Drive to integrate with the service to maximize functionality.

Final Thoughts

Businesses all over the world are facing unprecedented problems that have grown exponentially over the last couple of weeks. The main message to communicate here is that employees need to remain safe. But this doesn’t mean that your organization has to come to a halt. Instead, you can turn to technology to keep your employees safe and maintain productivity.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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