The Very Basics of Good IT Security

anti malware, disable employee access, email security, IT Best Practices, Ophtek, Password Security, Safety, Security, Security Threats, two factor, , , , ,
18
Jun 2019

Cyber-crime remains a major threat to any organization that works with IT, but the basics of IT security are often the best way to counter this threat.

It’s difficult to avoid the fact that cyber-attacks are reaching record levels. IT systems are less secure than ever and need protecting. And that’s where your organization needs to take up the baton. Protecting these systems may sound like a monumental task, but it’s a lot easier than you think. Key to success is following the basics of IT security. The simplicity behind these processes is remarkable and can make a significant difference.

It’s crucial that you know what these are, so let’s take a look at the very basics of good IT security. 

Understanding the Basics

The complexity of IT systems often means they’re difficult to work with. And from this complexity comes flaws in security. The good thing is that IT security doesn’t have to be difficult. The best way you can help protect your IT system is by following these basics:

  • IT Inductions: You should never assume that new employees have a solid understanding of IT security. And that’s why your staff should always have to complete an IT induction. Not only will this familiarize them with the technology you use, but it allows you to run through the basics of cyber threats. This knowledge can make a real difference in strengthening your defenses. 
  • Disable USB Ports: The level of damage that USB devices can cause is shocking and unbelievable. Your employees are unlikely to be aware of this threat. To them, a USB port is simply a handy device for charging their mobile device. The truth is much different. This threat can be extinguished by disabling the USB ports. This can be achieved by adjusting the USB settings for your employees. 
  • Use Antivirus Software: It may feel like a simplistic step in IT security but antivirus software remains essential. Good antivirus software can recognize malware within milliseconds and flag it. A manual scan will never be able to match this. And your employees wouldn’t know what they were looking for. The vast databases in use and the speed in which they operate ensures that antivirus software is a must have in business. 
  • Assign Privileges Accordingly: Different employees will need different network privileges. These variations arise from the different tasks they perform within your IT system. Certain departments, for example, will need access to one drive whilst another department will not. Understanding these differences is critical. Once the necessary privileges have been identified then you can minimize the risk of cyber-attacks spreading through the entire system.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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5 Warning Signs that Your Network Has Been Hacked

Cyber Security, Hackers, Hacking, Network, Ophtek, Security Threats, , , ,
11
Jun 2019

A hacked network spells trouble for any organization, so it’s crucial that you understand the warning signs which indicate your network has been hacked.

When it comes to reducing the damage caused by a hacked network then speed is of the essence. Hackers work quickly and even if you only shave a few minutes off the time taken to recognize an attack it can make a huge difference. However, the warning signs that accompany a network breach aren’t necessarily obvious due to the technology at play and the stealth tactics adopted by hackers. Thankfully, these indicators can easily be learned and it doesn’t have to be by going down the tough road of experience.

That’s why we’re going to help you get prepared a for damage limitation strategy by discussing five warning signs that your network has been hacked.

The 5 Signs of a Hacked Network

Vigilance is an essential part of keeping your network secure, but due to the complexities of IT it’s difficult to keep an eye on everything at all times. However, by understanding the following warning signs you’re putting yourself in a much better position to protect your network:

  1. Mouse Cursors Moving On Their Own: With a breached network comes the possibility that remote hackers will take control of your PC. Therefore, it’s possible for them to assume control of a desktop and being interacting with it. The most obvious sign of this is a mouse cursor moving around on its own and clicking on files/folders.
  1. Encrypted Files: Ransomware is a major problem for businesses due to the obstacles it throws up by encrypting files. And that’s why if you’re suddenly unable to open files or they’re displaying an unusual filename extension it’s quite possible you’ve been hacked. Naturally, due to the infectious nature of ransomware, you’ll want to identify this network hack before it spreads further into your organization and locks up even more files.
  1. Reports of Unusual Emails Being Sent: One of the most popular methods for spreading malware is through email. Taking advantage of contact lists in email clients, malware can soon spread itself around the world with relative ease. So, if you receive reports from contacts that your organization has been sending suspicious emails from genuine addresses then it’s time to investigate. 
  1. Increased Network Traffic: The amount of traffic that your network experiences will tend to ebb and flow depending on the time of day, but it should average itself out most days. However, when you’ve been hacked then there’s a good chance that your network traffic will skyrocket as your resources are used to power other hacks such as DDoS attacks. Therefore, keeping a close eye on your network traffic and identifying any unusual activity should be an integral part of your network security. 
  1. Security Software Disabled: Hackers like to make their attacks as easy as possible, so one of their first moves upon gaining access to a network is to disable any security software in place. This allows them to operate freely and reduce the chance of getting caught. If you notice that your anti-malware software, or indeed any application has become disabled, then it needs reporting immediately to identify who has done this and why.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What are the Telltale Signs of a Phishing Email?

Ophtek, Phishing, Phishing Email, Security, Security Threats, , ,
21
May 2019

Email is an integral part of business communication for any organization with an IT structure, but there’s a significant danger posed by phishing emails.

When it comes to IT security, you want to make sure your defenses are as strong as possible in order to repel any hackers. However, human error will always play a factor in this and hackers are well aware of this vulnerability. Phishing emails are the latest evolution in the age old scenario of a confidence trick and present a major issue not just to individuals and businesses, but also political parties. Given the damage that phishing emails can cause to your data security and IT infrastructure, it’s important to understand the telltale signs of a fishing email, so let’s take a look.

Four Telltale Signs of a Phishing Email

If you know what you’re dealing with then a phishing email can be quickly identified and deleted from your server within a few seconds. However, understanding what does and doesn’t make a phishing email is a learning curve. In order to get up to speed on what constitutes a phishing email make sure you look out for the following:

  1. A Suspicious Email Address: Although it’s possible to mask the true identity of the original sender of a phishing email, the chances are that the hacker will instead use an email address that appears to be genuine but, upon investigation, is false. A good case in point is when the email address is clearly not official e.g. it’s common to find phishing emails pretending to be from Microsoft, but with a domain name which clearly isn’t Microsoft such as microsoft_support@yahoo.com 
  1. A Vague Greeting: Phishing emails are rarely sent to a single individual. Instead, hackers tend to send the same email to thousands upon thousands of different people. This approach ensures that there’s a higher chance of someone falling for the scam. However, addressing each email to each individual would be incredibly time consuming. Therefore, a sure sign of a phishing email is one that commences with a vague greeting such as “Dear Sir/Madam” or Dear Customer” 

  1. A Fake Link: Phishing emails almost always contain a link that takes users to either an infected website or downloads malicious software. And, often, these links will appear to be genuine. So, for example, there may be a phishing email that lands in your inbox from your bank that asks you to click a link to confirm some security details. However, while that link may read as bankofamerica.com it may be hiding a different destination. The only way to verify this without clicking is by hovering your mouse cursor over the link and verifying the address revealed in the popup box. 
  1. A Sense of Urgency: Hackers want you to click on the fake links contained within their phishing emails, so their approach tends to use fear to encourage clicking the link. Phishing emails, therefore, tend to carry some type of warning in order to trick you into thinking that it’s in your best interests to click the link. This can be as mundane as asking you to enter a survey to win a million dollars or more serious warnings such as the imminent closure of your bank account.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What is the Difference Between Malware, Ransomware and a Virus?

Cyber Attack, Cyber Security, email security, Hackers, Hacking, malicious code, Ophtek, Ransomware, Security, Security Threats, , , , ,
26
Mar 2019

The terminology used to describe various hacks and security threats usually includes the terms malware, ransomware and virus, but what exactly are these?

It can get a little confusing when discussing the various security concerns that are floating around and this confusion can lead to a lapse in security. After all, if you’re reading about malware, but don’t know exactly what it is you’re reading about, then you’re going to be unable to act against it. And that’s why we’re going to take the time today to explore each particular category in a little more detail.

What is Malware?

Malware is very much an all-encompassing term for any form of malicious software, so this can include ransomware and viruses. However, we’re going to cover those two categories in depth later, so for now we’ll look at some other types of malware:

  • Spyware: Installed on a user’s PC without their knowledge, spyware is software that can be used to track user activity and then transmit this to a remote server e.g. keystrokes can be recorded to determine and steal login details.
  • Bots: Capable of bringing entire networks to a halt, bots are a particularly troubling form of malware that can easily harness the power of an infected PC to carry out spam email campaigns or DDoS attacks.
  • Rootkits: Highly conspicuous and deceptive, rootkits allow hackers to take control of infected PCs from a remote location. Usually installed at a root level, hence the name, rootkits provide privileged access to the victim’s PC.

What is a Virus?

Much like the common cold, a computer virus is an infection which can spread quickly and effectively. Exposure to a computer virus usually occurs when the PC encounters an infected website or file. Following this exposure, the virus is downloaded to the PC and executed. And this can generate the following results:

  • The PC startup process can become corrupted and leave users unable to log on to their workstation.
  • Performance levels can suddenly drop as your PCs processing power is handed over to the virus’ tasks.
  • PCs can find themselves spammed by numerous popup adverts which, if they’re particularly virulent, can soon crash the computer or slow it down significantly.

What is Ransomware?

Ransomware has grabbed countless headlines over the last few years and it remains a pressing concern for any business. Most commonly spread through phishing emails, ransomware’s main objective is to extort a ransom in exchange for the release of files it has encrypted.

Once the ransom has been paid then the hackers should, in theory, supply a key to decrypt the files. However, it’s becoming increasingly common for hackers to take the ransom, which is usually demanded in untraceable cryptocurrency, and leave the compromised files encrypted.

Final Thoughts

Whether you find your PCs affected by malware, a virus or ransomware, it’s clear that they spell danger for your organization. It may sound a little clichéd, but when it comes to malicious software then prevention is the best cure. And one of the best ways to prevent your PCs from falling foul of infection is by educating yourself on exactly what you’re up against.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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LoJax Malware is Persistent and Highly Dangerous

LoJack, LoJax, Ophtek, Russian Hackers, Security Threats, , , ,
12
Feb 2019

Most malware can be eradicated once its DNA has been analyzed and solutions are developed by security experts, but what happens when it can’t be combated?

Unkillable malware may be a rare phenomenon, but it’s a reality that could become increasingly common. And when we say unkillable, we mean that the malware itself simply can’t be removed from a PC. You can replace hard drives and reinstall Windows, but the malware will remain on the PC. The disruption this can cause is immense and presents a serious threat to productivity for any organization affected. Although these forms of malware are currently rare, it’s likely that advances in technology and the skills of hackers could see their popularity increasing.

A recent strain of unkillable malware is LoJax, so we’re going to take a look at this and see what lessons we can learn.

The Unkillable LoJax

The origins of LoJax go all the way back to 2008 and, surprisingly, it all started with a piece of anti-theft software named LoJack. The LoJack software helped to protect PCs by working its way deep inside the Unified Extensible Firmware Interface (UEFI). Much like the traditional BIOS, UEFI helps to connect a PCs operating system to its firmware and is the first program that runs at startup. LoJax has taken the advanced technology of LoJack and modified it so that it can remain hidden deep within the workings of a PC.

And no matter what changes a user makes to their PC – be it software or hardware related – LoJax will retain a presence on that PC. Not only will LoJax be able to continually execute tasks in relative safety, it will also be able to keep up communications with remote command and control servers. This allows updates to be issued alongside new tools and pieces of malware. Clearly, LoJax is a particularly insidious and persistent threat to your PC.

First discovered in early 2018, LoJax has lived up to its reputation as unkillable and continues to wreak havoc several months later. Worst of all, many of the command and control servers are the original ones that were setup by the hackers. Usually, these C&C servers have to be regularly relocated and updated to thwart the efforts of security experts. However, underlining their ‘unkillable’ credentials, the hackers have been able to continue using their original setup without any resistance.

Are You Safe from LoJax?

It’s believed that LoJax was develop and created by the Russian hacking group Fancy Bear who appear to be in collusion with the Russian government. Accordingly, any industry is at risk from unkillable malware due to the lack of stability this can bring to an economy. At present, the only real advice for infections with LoJax is to wipe/replace the hard drive and carry out a complete reflash of the motherboard hardware. Even then there remains a risk that LoJax will remain on the PC and the simplest solution is to replace the entire system and start from scratch.

LoJax infections remain relatively rare, but the more pressing concern is that unkillable malware is being developed and released into the wild. This points to a future where increased security is more important than ever, so ensuring your organization adheres to best security practices is vital.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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