What are the Most Common Computer Network Problems?

Data Security, Internet, IT Best Practices, Network, Ophtek, Windows Server, wireless network, , , ,
10
Sep 2019

 

Getting to grips with problems relating to your computer network can be a frustrating affair, but it’s one which is likely to happen on a daily basis.

Computer networks are, after all, highly complex systems that comprise various components and are in use by multiple users. These structures may bring many benefits, but they can also be a recipe for disaster. And, if your network fails or experiences any issues, then your organization’s productivity is going to be affected.

Your main objective, with your computer network, should be to keep it online and functioning correctly. But you can only do this if you know what the most common computer network problems are, so let’s take a look:

  • Slow Connectivity: If there’s one thing that frustrates an employee then it’s slow connectivity over a network. PCs can grind to a halt and even the simplest task can take an age to complete. It’s often caused by large file transfers, so a limit should be put in place on the size that is permitted e.g. no email attachments that total more than 20mb as a standard rule. Sometimes this lag can also be caused by faulty network cards, so it’s important to investigate this possibility. 
  • IP Conflicts: Each PC on your network should have a unique IP address such as 209.85.255.255, but sometimes two PCs can be assigned the same IP address. And this can create major connectivity issues for both parties. Sometimes these conflicts will work themselves out, but you can help speed up the process. Restarting the router is the simplest approach as it should assign new IP addresses to every PC on the network. 
  • Unable to Connect to Local Printer: Printers on a network tend to be shared by multiple users, but occasionally an error can arise that leaves people unable to access the printer. This problem is often caused by a sharing issue whereby different security settings between PCs and the printers fail to agree with each other. When this occurs it’s recommended that you check firewall settings and that your Windows network adapters have printer sharing enabled. 

  • Faulty Cables: A computer network relies on cables to facilitate its connectivity. And when just one cable fails it can have massive implications for your network. However, it’s easy to overlook cables as the source of network issues. People tend to concentrate on software and hardware troubleshooting first. Nonetheless, investigating the condition of cables in the affected network area is vital. Cables can easily become dislodged or damaged, so sometimes the fix can be as simple as plugging them back in or replacing. 
  • Weak Wi-Fi Signal: If you rely on wireless connections in your organization then you will be well aware of the issues caused a weak signal. This can often be caused by environmental issues such as the presence of a microwave or even the layout of an office. It’s important to eliminate these factors to identify the cause of the fault. Alternatively the connection issues could be caused by out-dated firmware, so make sure all updates are installed. 

For more ways to secure and optimize your business technology, contact your local IT professionals.

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5 Warning Signs that Your Network Has Been Hacked

Cyber Security, Hackers, Hacking, Network, Ophtek, Security Threats, , , ,
11
Jun 2019

A hacked network spells trouble for any organization, so it’s crucial that you understand the warning signs which indicate your network has been hacked.

When it comes to reducing the damage caused by a hacked network then speed is of the essence. Hackers work quickly and even if you only shave a few minutes off the time taken to recognize an attack it can make a huge difference. However, the warning signs that accompany a network breach aren’t necessarily obvious due to the technology at play and the stealth tactics adopted by hackers. Thankfully, these indicators can easily be learned and it doesn’t have to be by going down the tough road of experience.

That’s why we’re going to help you get prepared a for damage limitation strategy by discussing five warning signs that your network has been hacked.

The 5 Signs of a Hacked Network

Vigilance is an essential part of keeping your network secure, but due to the complexities of IT it’s difficult to keep an eye on everything at all times. However, by understanding the following warning signs you’re putting yourself in a much better position to protect your network:

  1. Mouse Cursors Moving On Their Own: With a breached network comes the possibility that remote hackers will take control of your PC. Therefore, it’s possible for them to assume control of a desktop and being interacting with it. The most obvious sign of this is a mouse cursor moving around on its own and clicking on files/folders.
  1. Encrypted Files: Ransomware is a major problem for businesses due to the obstacles it throws up by encrypting files. And that’s why if you’re suddenly unable to open files or they’re displaying an unusual filename extension it’s quite possible you’ve been hacked. Naturally, due to the infectious nature of ransomware, you’ll want to identify this network hack before it spreads further into your organization and locks up even more files.
  1. Reports of Unusual Emails Being Sent: One of the most popular methods for spreading malware is through email. Taking advantage of contact lists in email clients, malware can soon spread itself around the world with relative ease. So, if you receive reports from contacts that your organization has been sending suspicious emails from genuine addresses then it’s time to investigate. 
  1. Increased Network Traffic: The amount of traffic that your network experiences will tend to ebb and flow depending on the time of day, but it should average itself out most days. However, when you’ve been hacked then there’s a good chance that your network traffic will skyrocket as your resources are used to power other hacks such as DDoS attacks. Therefore, keeping a close eye on your network traffic and identifying any unusual activity should be an integral part of your network security. 
  1. Security Software Disabled: Hackers like to make their attacks as easy as possible, so one of their first moves upon gaining access to a network is to disable any security software in place. This allows them to operate freely and reduce the chance of getting caught. If you notice that your anti-malware software, or indeed any application has become disabled, then it needs reporting immediately to identify who has done this and why.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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How a Firewall Works and Why You Need One

firewall, Network, Ophtek, Safety, Security, , ,
14
May 2019

One of the most common ways to protect your PC is by working with a firewall, but what exactly is a firewall and what can it do to protect you?

Protecting your organization’s PC network should be one of your main priorities when it comes to IT due to not only the amount of data being transferred, but also the impact that a security breach could have on your productivity. Thankfully, there are many security options available to help strengthen your defenses and one of the oldest forms of security is a firewall. And, despite the traditional nature of this defense, it remains one of the most effective for stopping intruders accessing your network.

To help you understand this area of cyber-security in a little more depth, we’re going to take a quick look at how a firewall works and why you need one.

What is a Firewall?

The concept behind a firewall is a relatively simple one compared to other forms of cyber-defense with its main objective being to stop malware and malicious attacks penetrating a computer network. Essentially, a firewall is much like a content filter in that you’re able to define exactly what is allowed to both enter and leave your network. This filter is an automated process, so it’s possible to program the firewall to a highly tailored specification and then leave it to filter out anything deemed nonviable for the network.

What Exactly Can a Firewall Do?

A firewall, of course, is more than just a filter. In fact, fthere are a wide range of benefits that any organization can benefit from and these include:

  • Internal Safety: Many security lapses come from internal actions taken by staff such as accessing malicious websites or downloading malicious email attachments. While these are almost always innocent mistakes, the ramifications can be highly inconvenient. With a firewall in place, however, these concerns can be significantly reduced due to the level of control at your disposal which includes restricting outgoing connections to specific websites and receiving emails with attachments known to be malicious. 
  • External Protection: As information filters in from the internet, firewalls are able to analyze this data and verify whether the data is safe to enter your network. The firewall does this by determining the location and source of the data and then authenticating it against a set list of permissions. This verification is incredibly quick and will almost instantly confirm whether this data is allowed through or needs to be rejected. And, given the amount of headlines attributed to cyber-attacks on business, this provides some highly valuable peace of mind. 
  • Monitoring Outgoing Data: One of the main draws of using a firewall is that they’re capable of analyzing data that leaves your organization. In particular, this is very useful in the IT world to monitor any unusual activity on your network. If, for example, a larger than usual amount of data is being transmitted to unfamiliar sources then there’s a good chance that your network has been hacked and is being used to orchestrate bot attacks. With a firewall in place, though, you can identify this process early on and work on shutting it down.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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A Quick Guide to the Internet of Things

Internet of things, IOT, Office IT, Office Network, Ophtek, user friendly, , , , ,
30
Apr 2019

You have may have heard the Internet of Things (IoT) mentioned several times in the media and by colleagues, but what exactly is it?

Thankfully, the good news is that the IoT is a relatively simple concept and, more importantly, it can make a huge difference to your organization’s IT operations. It’s likely that you’re rapidly becoming interested in the IoT the more you hear about it, so wouldn’t it be amazing if you had a quick guide to the ins and outs of the IoT? Well, you’re in luck as that’s exactly what we’ve put together for you.

What is the Internet of Things?

Any business, no matter the size of its operations, needs to use a wide variety of IT devices on a daily basis. Traditionally, the majority of these devices have been connected by cables and controlled directly by the end user or through an onsite IT team with access to the network. The IoT, however, brings a whole new level of accessibility with its revolutionary use of internet connections.

Put simply, the IoT allows users to connect devices to other devices and networks that can accept an internet connection. Sure, it may sound as though this is merely using wireless capabilities and nothing new, but the IoT is significantly different. Connecting to central servers through an internet connection means that your organization’s networks and smart devices can be remotely controlled from any location in the world.

What Can You Do with the Internet of Things?

The accessibility on offer from the IoT is clearly an interesting proposition, but what exactly can your organization use it for? To be honest, it’s a more a case of what you can’t use it for. Let’s take a look at some of the IoT most popular uses:

  • Remote Working: As long as your employees have an internet connection, they can connect to your organization’s networks and access email, databases and files just as easily as if they were sat in the office at their workstation. This is highly beneficial for employees who are working away on business, but it also opens up a whole new world of remote working which, with studies showing it’s highly beneficial for staff, could seriously increase productivity. 
  • Collecting and Sharing Data: The amount of data in use by businesses is getting bigger and bigger, but monitoring this is becoming more difficult with traditional IT setups. However, IoT devices are so varied and widespread that it’s now possible to collect data on almost any element of business you want. Tracking vehicle data, for example, through the use of IoT trackers can allow you to make use of your vehicles more efficiently. 
  • Enhance the Customer’s Experience: The lifeblood of any organization is the customer base and thanks to the IoT you can understand their needs better than ever before. IoT sensors installed in products such as, for example, refrigeration units can remotely monitory temperature fluctuations and, if necessary, send alerts when temperature thresholds are breached. 

The IoT Is Here to Stay.

With over 26 billion IoT devices due to be in use by the end of 2019, the IoT is clearly making a massive impact on the IT landscape. With a number of benefits that can make a significant difference to the way your organization works, it’s time to start embracing the power of the IoT.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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The Basics of Protecting Your Network

anti malware, firewall, network, Ophtek, security, two factor, , , , , ,
23
Apr 2019

Computer networks are complex pieces of technology, but, thankfully, when it comes to protecting them, the processes are relatively simple.

If you’re an organization that works with PCs then the chances are that the backbone of your IT infrastructure will be a network. Packed full of benefits that enhance accessibility, speed and communication, a PC network is crucial for productivity. However, due to the incredible amount of data being transmitted across a network, these bastions of connectivity are squarely in the targets of hackers. And that’s why it’s important that your network is protected from any external threats.

You can, of course, invest heavily in a wide range of security solutions to protect your network, but it’s vital that you make sure you follow the basics as your best defense. So, if you want to know what these are, just take a look at our guide on the basics of protecting your network.

Always Use a Firewall

Your organization’s network is private and, therefore, the last thing you want is for third parties to be accessing the network and viewing its traffic. The most popular and effective method for preventing this is by installing a firewall. A piece of software that analyses incoming and outgoing activity, a firewall is a multi-layered form of defense that can monitor network activity, report unusual behavior and enforce security policies.

Work with Two-Factor Authentication

It’s highly likely that you’re familiar with the process of using login credentials to access networks and applications, but have you ever used two –factor authentication? While the standard practice of entering a login name and a password is highly secure, two-factor authentication makes it doubly so. The concept of two-factor authentication is that users have to go through two forms of authentication to gain access to the network e.g. after entering a username and password, users must then activate a link emailed to a secure email account.

Install Anti-Malware Software

Malware is any form of malicious software that aims to exploit vulnerabilities in your PCs (and their users) to gain access to your network. Naturally, this is the last thing you want, but it’s almost impossible to manually identify every threat entering your network. Therefore, it’s essential that you install anti-malware software to help protect your network. Capable of identifying the vast majority of active threats (and regularly updated against new ones), anti-malware software provides you with peace of mind that your defenses are strong.

Segment Your Networks

A simple way to enhance the security of your network is by segmenting it into individual sub-networks. Not only does this approach enhance the performance of each ‘segment’, it also increases the security of the network as a whole. For example, if a hacker manages to gain access to one of the segments, they will only have access to that one segment. The other sub-networks will be fenced off with their own unique security measures and, therefore, make it much harder for a hacker to gain access to the entire network.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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