Locked_Computer

Cryptowall can bring your business to a screeching halt. Here is how you can protect yourself against what’s becoming the most malicious malware of 2014.

You don’t need to end up in trouble.  We’ve outlined some very important guidelines on what to do to avoid an attack like Cryptowall and Cryptodefense:

  • Scan any email attachments that land on your email account– especially PDF attachments, which can be disguised as either payments, invoices, receipts, complaints and so forth. This is generally how this Trojan enters the system.
  • Avoid clicking on any advertisements– not only does this attack happen through attachments, they have also been identified through infected banners on different web pages. Avoid clicking on them at all costs!
  • Avoid mapping drives directly to servers– For any person with administrator rights, if you’re working from your computer, aim to use remote access tools as needed. This will help reduce risk to the servers directly.
  • Lock down admin users– assign user accounts by name, so that if an attack happened, the user’s account can be frozen to avoid its credentials being for further used for unauthorized installations.
  • Verify Backups– a backup is only good if it’s one that can be restored. Test your backups regularly.
  • Off-site or offline backupshaving these will reduce the chances of suffering from a single point of failure due to such an attack. Please note that mapping Dropbox on your computer can still make it subject to this attack.
  • Whitelisting approved software– you can find tools and systems that can help you with these. You can specify what can run on any system on the network.
  • Utilize Windows Group or Local Policy Editor – Software Restriction Policies can be created to stop executable files from running on any given path.
  • Have a Bitcoin account set up in case nothing else works. Being prepared can help you save time.

Here’s what you can do if you find yourself compromised:

Like they say, prevention is better than a cure.

For more ways to protect yourself and your business from malicious attacks, contact your local IT professionals.

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Malware holding data ransom

Cryptowall, Cryptolocker and Cryptodefence; all malware looking to hold your computer ransom. Here’s what you need to know about these viruses.

Cryptowall is one of the worst malwares out there that can maliciously encrypt your network and system files, holding them ransom in exchange for a Bitcoin payment. Typical Bitcoin payments can vary between $500 to $1000. Since there’s many hacker groups in existence in the wilderness, Cryptowall  has evolved from Cryptolocker to practically do the same thing. And to confuse matters even more, there’s another variant like Cryptowall known as Cryptodefense.

Cryptowall Decrypt Message

The ransom message from a Cryptowall infection

Cryptowall in a nutshell

  • Cryptowall works by using encryption to change all of your network files, making them unreadable.
  • It affects Windows XP to Windows 8 Operating Systems.
  • It also cleverly deletes Shadow Volume Copies to stop any admins from restoring encrypted files.
  • Only the attacker holds the key to decrypt the files that makes them readable again.
  • The ransom increases after 7 days to nearly double the amount and is only payable with Bitcoin.

With this angle of attack, it’s no wonder why hackers are using this hostile method to forcibly siphon Bitcoin payment from their prey.

Examples of attacks

Durham Police

Durham Police Department hit with Cryptowall

  • One prime example that has gained recent media coverage is Durham town police in New Hampshire. As a typical response from any law enforcement agency, the police refused to pay the ransom to cooperate with the cyber criminals.
  • It had impacted 1500 of their own computers, with most of their police e-mail system, spreadsheets and word processing functions being affected. It had bypassed their spam and AV filters, and was masked as an attachment in an email.
  • The danger lies in that the police receive plenty of emails with attachments to notify them of complaints such as potholes from residents, which of course, aren’t to be ignored. For this very reason an infected email attachment was opened, executed and it ran through the system.
  • Fortunately for them, they were able to stop the attack from spreading to other company functions and police networks in other towns by isolating their network and recouping their system from offline back-ups.

Business Decisions

Another example of an attack came from a client of Stu Sjourwerman’s security training firm knowB4.  The attack happened after an administrator opened an infected file, which ran through onto their 7 mapped server drives, encrypting all 75 GB of data held there.

There were many negative factors against them:

  • Firstly, they had unverified backups, which would take time to see whether they worked or not, a risk which would be costly to the time in terms of extended downtime with no guarantee of a successful restore.
  • Secondly, setting up a Bitcoin account involves a lengthy process to set up with society checks that can take days to complete.
  • In desperation with shortening their downtime, they decided to pay the ransom. It was a business decision, meaning either losing out $500  in Bitcoin or thousands for operation downtime.
  • The problem was, they didn’t have the Bitcoin to pay the ransom.

The turning point:

Bitcoin

  • Luckily, they had sought Stu Sjourwerman’s help, where he had Bitcoins at hand, ready for such an event like this one.
  • This company’s IT admins had, prior to this event, taken a security awareness course lead by ex- hacker Kevin Mitnick and with Stu Sjourwerman.
  • Contrary to the police case, this company had taken the advice from the course, and with Stu Sjourwerman’s Bitcoins, they managed to pay the ransom to avoid further downtime.
  • In the end they did recover their files; however there was corruption to one of their databases, which all in all took another painstaking 18 hours to return to normal.

Not all cases end well and not all ransoms release the files as promised. It’s really at the discretion the criminal cyber gangs controlling the attack.

For more ways to strengthen your office security and IT policy enforcement, contact your local IT professionals.

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Windows CVE-2014-4114 Exploit

A Zero-day Microsoft Windows Exploit CVE-2014-4114 has been found which impacts all versions of Windows. Here’s what you need to know to protect yourself.

The Russian espionage group, known as the “Sandworm team”, are the prime suspects believed to have launched a campaign to exploit a range of Microsoft Windows vulnerabilities.  The exploits are classified as Zero-Day, meaning they are so new that no anti-virus companies have figured out how to detect them yet. The ultimate goal is to inject and execute malicious code into systems and networks to leach data from computers.

Sandworm Team Logo

Their targets have involved NATO, US academic organizations, Western European Union and Ukrainian government agencies, European energy and telecommunication companies.

Systems are infected from files being attached to legitimate looking emails and extended through to social engineering methods. Most versions of Windows are affected – including server 2008 and 20012, but excluding Windows XP.

Sandworm CVE-2014-4114 Vulnerability Timeline

iSight has provided a timeline of the Sandworm infection campaign.

The cyber intelligence firm, ISight, has been monitoring Sandworm’s activities. After alerting Microsoft, a patch was released called MS14-060 which is found in Window’s Automatic Updates. The fix is still an on-going work in progress.

The vulnerability explained

Here is a high level overview of what the CVE-2014-4114 Zero Day exploit entails:

  • The vulnerability allows a computer to have code executed remotely through a file that is initially opened by an unsuspecting user via an email attachment.
  • Within most software installation files, you’ll find a component called OLE (Object linking and Embedding) Package Manager.
  • An OLE package allows applications to share files and functionality.
  • The OLE package manager contains a file which permits it to download and run INF files.
  • This is where a computer is vulnerable since a hacker can run any program, virus or malware on a system.
  • Any acquired arbitrary code can then run from the downloaded INF files, which is presumed by the system to be associated with the application’s package.
  • This package will run from the logged-in user’s credentials, such as an administrator or anyone with admin rights.
  • The danger then rests from specific commands given to the file during the execution of the application.
  • It has been observed that unsuccessful attempts from this exploit can also lead to a denial of service, which can lead to service disruption.
  • As mentioned previously, the usual mode of target is through fake emails with attachments and social engineering, where the user would need to be convinced and tricked into opening the file.

Proactive measures to prevent an infection

Follow these guidelines to protect yourself or to quickly recover from a compromised system.

If you find your system compromised

For more details about the Zero-day Microsoft Windows Vulnerability CVE-2014-4114 issue and other security issues putting your business and private data at risk, contact your local IT professionals.

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Everyone Needs Guest Wifi

Now that you understand the benefits of having a guest Wi-Fi network. It’s really simple to set one up, so here’s a quick guide on how to setup guest wifi.

1 – Access your router’s admin page.

This is so that you can access your router’s settings and configure it to add a guest Wi-Fi network. Simply enter your router’s LAN IP address into the web browser which should start with http:// followed by the IP address. If you didn’t already know, an IP address is a set of four numbers separated by periods. It should look something like:

http://192.168.1.1

Where can you find your router’s LAN IP address?

Some routers may already be labelled with a sticker at the bottom or to the side of it. Alternatively, you can find out by:

On Windows: Run a command prompt box, type the command “ipconfig” which should display some output. Take note if the IP address that displays “default gateway”

Get the IP address of your router

On a Mac: Enter network preferences, and then go to the “Advanced “ button, followed by the TCP/IP tab. Find “Router”, which will display the router’s IP address.

Mac_Network_Preferences

Apple device: head over to settings, go to Wi-Fi, then look for the “i” button to the right of your network name and click it. You should see the IP address under “router”.

Android device: This needs a separate App to view you router’s IP address. We suggest on to use called Fing.

Once you have your router’s IP address, type it into your web browser and access the login page. Simply enter your default admin ID and password (this should be labelled on your router). If unsure, you can contact your ISP (Internet Service Provider) to find out.

2 – Guest Network.

Belkin Router Guest Wifi Settings

Once you’ve successfully logged into you router, you’ll see that you can configure its settings. Look out for a setting or tab worded as “Guest Network” or something similar to it. This can vary from one router to another.  Note: that newer routers support guest networks, but some may not have this feature at all.  Check your router’s packaging or manual to confirm if it has the ability to provide a guest network.

3 – Configure and save. 

Enable your guest network by clicking on “enable”, along with any other preferred settings of your choice, save it, and you’re done!

It’s simple to do, right?

Now you know to set up a guest network so you can overcome the potential pitfalls mentioned in our previous article. Not only is this setup a win-win situation for all, you’ll also have peace of mind with having a secured LAN where nobody can see your private files, data or internet traffic, whilst maintaining a trustworthy relationship with your guests or customers.

For more ways to secure your home or office networks, contact your local IT professionals.

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43 Percent of Companies had a Data Breach Last Year

A recent report from the Ponemon Institute shows 43% of companies had a data breach in the last year. Here’s how you can harden your office security.

The report cites data breaches affecting as many as 20 million people in one incident.  Criminals can use many different avenues into a company’s systems to steal client, proprietary or private information which then gets sold on the black market.  Here are some ways to harden your office security:

Keep an Eye on your Hardware

Data breaches often occur in the form of viruses, trojans or malware being installed on office computers.  These infections give criminals full control of the computer, even if it doesn’t look like it on the surface.  One of the first signs of infections are high hardware usage:

Patches, Updates and Security

When Microsoft releases updates to fix security holes, anyone is able to look at the update and determine exactly which weakness was fixed.  This is why it’s important to keep your system and anti-virus updated and patched:

IT Policy Enforcement

The first line of defense for any office or individual is a proper IT policy.  This means putting in place rules on systems or as policy to office staff on how to manage data to prevent infections and data breaches.  Here are some best practices we recommend:

For more information on managed IT services that can provide 24/7 monitoring, maintenance and IT management to prevent data breaches in your office, contact your local IT professionals.

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