What Should You Do When Your Network is Hacked?

Hackers, Hacking, malware, Ophtek, Password Security, PC Security, Security, , , ,
28
May 2019

A hacked network is a disaster for any organization, so keeping things secure is vital. However, sometimes things go wrong and you need to know what to do.

Your IT operations are supported by your IT network, so, if it gets hacked, there’s every chance that all those PCs you have lined up in your offices will be unable to operate. Naturally, this means that productivity will drop off almost immediately and affect not just you, but also your customers. With good IT practices in place, you significantly reduce the risk of this happening. Mistakes, be they caused by hardware or human error, are inevitable, though, and it’s rare that a business can claim to have defenses which are 100% secure.

Therefore, it’s important that you know what to do when your network is hacked. Rather than have you learn the hard way, through experience, we’re going to save you some of the pain with a quick guide on how to cope.

Steps to Take When You’re Hacked

Most importantly, you need to take the following steps when you discover your network has been hacked:

  • Put Everything On Lock Down: The stealthy nature of hackers means that it’s difficult and time consuming to determine exactly how much of your network the hackers have breached. So, in order to preserve as much as your network as possible, you have to assume the worst: they’ve gained access to everything. And that’s why you need to lock down and change passwords on everything be it folders on a shared drive or your social media accounts. This is the only way to minimize damage. 
  • Learn from the Experience: As we’ve stated, it’s likely that your network will, at some point, experience a security disaster. However, while in the short term this may feel like nothing but non-stop chaos, there’s an important set of learning to be absorbed for the long term. Mistakes are what allow us to evolve and make better decisions in the future, so make sure you take the opportunity to analyze exactly what went wrong and the steps you can take to prevent it happening again. 

Final Thoughts

A hacked network represents every IT professional’s worst nightmare, but it’s important that you understand the best steps to take in this situation. Not only does it prevent network hacks from escalating into more devastating hacks, but there’s also the chance to learn and strengthen for the next time hacker aims an attack at your network.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What is the Difference Between Malware, Ransomware and a Virus?

Cyber Attack, Cyber Security, email security, Hackers, Hacking, malicious code, Ophtek, Ransomware, Security, Security Threats, , , , ,
26
Mar 2019

The terminology used to describe various hacks and security threats usually includes the terms malware, ransomware and virus, but what exactly are these?

It can get a little confusing when discussing the various security concerns that are floating around and this confusion can lead to a lapse in security. After all, if you’re reading about malware, but don’t know exactly what it is you’re reading about, then you’re going to be unable to act against it. And that’s why we’re going to take the time today to explore each particular category in a little more detail.

What is Malware?

Malware is very much an all-encompassing term for any form of malicious software, so this can include ransomware and viruses. However, we’re going to cover those two categories in depth later, so for now we’ll look at some other types of malware:

  • Spyware: Installed on a user’s PC without their knowledge, spyware is software that can be used to track user activity and then transmit this to a remote server e.g. keystrokes can be recorded to determine and steal login details.
  • Bots: Capable of bringing entire networks to a halt, bots are a particularly troubling form of malware that can easily harness the power of an infected PC to carry out spam email campaigns or DDoS attacks.
  • Rootkits: Highly conspicuous and deceptive, rootkits allow hackers to take control of infected PCs from a remote location. Usually installed at a root level, hence the name, rootkits provide privileged access to the victim’s PC.

What is a Virus?

Much like the common cold, a computer virus is an infection which can spread quickly and effectively. Exposure to a computer virus usually occurs when the PC encounters an infected website or file. Following this exposure, the virus is downloaded to the PC and executed. And this can generate the following results:

  • The PC startup process can become corrupted and leave users unable to log on to their workstation.
  • Performance levels can suddenly drop as your PCs processing power is handed over to the virus’ tasks.
  • PCs can find themselves spammed by numerous popup adverts which, if they’re particularly virulent, can soon crash the computer or slow it down significantly.

What is Ransomware?

Ransomware has grabbed countless headlines over the last few years and it remains a pressing concern for any business. Most commonly spread through phishing emails, ransomware’s main objective is to extort a ransom in exchange for the release of files it has encrypted.

Once the ransom has been paid then the hackers should, in theory, supply a key to decrypt the files. However, it’s becoming increasingly common for hackers to take the ransom, which is usually demanded in untraceable cryptocurrency, and leave the compromised files encrypted.

Final Thoughts

Whether you find your PCs affected by malware, a virus or ransomware, it’s clear that they spell danger for your organization. It may sound a little clichéd, but when it comes to malicious software then prevention is the best cure. And one of the best ways to prevent your PCs from falling foul of infection is by educating yourself on exactly what you’re up against.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Is Public WiFi Safe to Use?

Cyber Security, Free WiFi, Hackers, Ophtek, PC Security, WiFi, , , , ,
19
Mar 2019

Most public spaces from coffee shops through to shopping malls now contain some form of public WiFi, but are these public networks 100% safe to use?

When your office based employees connect to the internet, they’re making this connection through your own network. And this means that you’re able to monitor all incoming and outgoing activity. Rather that monitoring which websites your employees are visiting, though, the main reason for monitoring these connections is to make sure that nothing malicious is entering your network. Remote workers, however, are likely to take advantage of public WiFi as a considerable amount of their work will be completed away from your work connection.

Due to the unique nature of each and every public WiFi network, it’s crucial that you understand the concerns surrounding these types of connections.

The Dangers of Public WiFi

Public WiFi may appear to be extremely convenient, but there are a number of security issues attached to connecting to public hotspots such as:

  • Lack of Details: When you connect to a public WiFi network there’s no way of knowing exactly what you’re connecting to. This, in itself, is a dangerous move and is one of the main reasons why public WiFi is frowned upon by security experts. 
  • WPA2 Vulnerability: Most public WiFi uses WPA2 encryption to protect data, but the security of WPA2 has been called into question over the last few years due to the discovery of a major vulnerability in its code. 
  • Malware Threat: Due to the lack of security surrounding public WiFi networks, it’s very easy for a hacker to position themselves in between the connection point and, for example, your laptop. This allows the hacker the opportunity to discreetly upload malware to your device and execute its malicious payload.

Should You Use Public WiFi?

Clearly, there are a number of risks involved in using public WiFi and the simplest way to avoid these dangers is by completely avoiding these connections. However, there are certain scenarios where it’s crucial that your remote employee needs to connect to whichever network is available. And in these cases you should follow these best practices:

  • Use a VPN: A virtual private network (VPN) is a service that creates an encrypted connection between your device and the remote server of your VPN. Any hacker who manages to intercept this connection will only be able to view a highly encrypted message which will be absolutely useless to them. 
  • Verify the Connection: One of the simplest ways to evaluate the connection on offer is to double check the legitimacy of the available connections with an employee at the location in question. At the very least they will be able to confirm whether the connection is genuine or fake. 
  • Use Anti-Malware Software: Protecting yourself with anti-malware software should be a given, but when people are using remote devices they fail to appreciate just how vulnerable these are. Even the simplest form of anti-malware software provides an effective defense, so make sure your device is protected.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Twitter Accounts Hacked for Bitcoin by a Fake Elon Musk

bitcoin, cryptocurrency, Cyber Security, Elon Musk, Hackers, Hacking, Security, Twitter hack, , , ,
27
Nov 2018

Bitcoin remains a lucrative cryptocurrency and hackers are keen to cash in on it. And they’ve now scammed $180k in one day through hacking Twitter accounts.

With around 336 million active users, Twitter is one of the most popular social media sites and has attracted a number of authority figures in almost every niche you can think of. As a result, it’s fair to say that if your organization isn’t on Twitter then it needs to be on Twitter. It’s a fantastic marketing tool that can be used to engage customers, promote products and deliver instant marketing all over the world. However, it’s this level of interest in Twitter and the trust which users invest in official accounts that makes it susceptible to hackers.

Due to a recent hack of several major Twitter accounts, with large numbers of followers, hackers managed to deceive these followers by impersonating Elon Musk and requesting Bitcoin. Unbelievably, this approach was successful and the hackers managed to obtain around 28 Bitcoins valued at roughly $180,000. And this is all thanks to hacking successful Twitter accounts. As it’s likely that you run a Twitter account to support your business, we’re going to take a look at what happened and how you can protect your Twitter account.

What Did This Fake Elon Musk Do?

Elon Musk needs little introduction due to his fame which has been generated by co-founding PayPal and designing Tesla’s electric car range. Known as a man who can make money happen, he recently appeared on several major Twitter accounts such as Pantheon Books and UK clothing range Matalan. However, this wasn’t the real Elon Musk as these official Twitter accounts (complete with blue ticks) had simply had their user name changed and their profile picture replaced with a picture of Musk. These hacked accounts then promised that, as part of a Bitcoin giveaway, he would exchange a substantial amount of Bitcoin for a verification payment of anything from 0.1 to 3 Bitcoins.

The hackers were clever enough to even hack other Twitter accounts such as the National Disaster Management Authority of India and use these to send out fake ‘verification’ tweets that they had received multiple Bitcoins in exchange. Despite sounding too good to be true and requiring very little investigative work to discover that something wasn’t quite right, 392 transactions took place in just one day and allowed the hackers to make a small fortune very quickly. Although this behavior clearly violated Twitter’s guidelines, the anonymous nature of Bitcoin transactions means that there was relatively little risk for the hackers.

Protecting Your Twitter Account

It’s not known how the hackers behind the Elon Musk scam managed to breach so many official Twitter accounts, but it’s important that you ensure your Twitter account is secured. To help protect your organization’s Twitter account make sure you practice the following:

  • Keep your password secure through regular changes, long passwords and combination passwords
  • Twitter allows you to use two-factor authentication so that access is only granted to your account when a randomly generated code sent to a mobile device is entered
  • Try not to install third-party Twitter apps which request access to your Twitter account as it’s very difficult to monitor what they do with your data

If you can regularly follow these three steps then you’re going to significantly reduce the chances of losing control of your Twitter. And, remember, even if the hackers aren’t using your account to demand Bitcoin, losing control of your Twitter account, which is a crucial communication channel in modern business, could still be disastrous for your reputation and revenue.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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