How to check for high memory usage 

Is your computer hanging or freezing while working?  If disk space and infections aren’t the issue you may be low on memory. Here are several ways to check.

High memory usage can indicate a number of problems with the computer.  The system could be low on physical memory.  A program could be malfunctioning causing it to abuse the available memory.  High memory usage could also indicate a virus or malware infection.

1.) Open the Task Manager by holding down the Ctrl and Shift keys and pressing Esc.

Task-Manager

Under the Performance tab, below the CPU Usage graphic there is one for Memory. This gives you a pictorial representation of the amount of memory used. The Physical Memory in megabytes  is the amount of Total RAM installed on the computer or Available RAM for handling processes. The amount of physical memory used to map open files is denoted by the Cached entry. Available memory includes Free memory, which is memory currently used for absolutely nothing.

Kernel Memory is used for the operating system and device drivers. Paged memory can be copied to a paging file, freeing more physical memory for use by the operating system. Nonpaged continues to occupy physical memory.

Under SystemCommit is the amount of virtual memory that could be backed by physical memory or paging files. The Commit entry depicts a ratio of memory that could be allocated to data to the total virtual memory on the computer.

At the bottom right of the window is the percentage of Physical Memory currently in use.

2.) By clicking the Resource Monitor within the Task Manager, you can view detailed information for memory in use and memory allocated for each process.

User Account Control will bother you for authorization, which you must give to launch the monitor. The Memory tab provides extensive descriptions of the headings of each column if you hover your mouse over each heading.

hover-column

The advantage of the Resource Monitor is that it breaks down memory use on a process by process basis, allowing you to ferret out the resource hogs among your programs.

If you do find unnecessary programs that are taking up an unusual  amount of memory, you can uninstall them using the Control Panel or remove them as startup programs. For more on how to remove unnecessary startup programs, please consult the following IT article. And for more on how to uninstall programs and other ways to improve Windows performance, please consult the following IT article.

3.) The Performance Monitor is extremely customizable, giving you exactly the performance stats you wish to view.

You can launch it by clicking the Start menu and by typing perfmon. 

perfmon

When it opens, it gives you the basics on how to use it and the memory in use.

perfmon-welcome

By clicking Performance Monitor on the top left, you get a graph of processor usage that you can complement with memory usage stats by first clicking the + icon to add data to the graph.

add

Within the Memory heading, you can view the memory of various subheadings that you can add to the graph.

memory-subheading

Most end users might be overwhelmed by the number of viewable options available in the Performance Monitor.  To get a reasonable assessment of the memory in use, the Task Manager and Resource Monitor generally suffice. The Performance Monitor is recommended for Windows experts who are familiar with the ins and outs of memory usage.

For more about memory and other issues affecting your office systems, consult your local IT professionals.

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 HP Laptop Power Adapter Whole

HP has recalled an estimated 5.6 million power adapters for their laptop line.  If you have an HP laptop, here’s how you can check if you are affected.

How to Check Your HP Laptop

The faulty power adapters could possibly overheat, causing damage to the adapter casing or causing a fire.  Here’s how to check if your HP laptop power adapter is affected:

1. Did you purchase your laptop between September 2010 and June 2012?

2. Does the end of the cord going from the wall to your adapter have “LS-15” printed on it as shown here?:

HP Laptop Power Adapter Recall

What to do if You’re Affected

If the answer to bother questions is yes, you should register your adapter to be replaced on HP’s website. The recall will only replace the power cord section of your power adapter as shown here:

HP power adapter cord

HP suggests using a temporary power cord in the meantime until your replacement arrives.  These adapters can be purchased at most electronic stores and are often referred to as “mickey mouse” cables as shown here:

Mickey Mouse Cable

 

Since laptop components are built into such a small space, overheating can become an issue for the laptop itself as well.  We suggest clearing out your laptop air vents at least once a year to reduce overheating.

For more information on how technology can affect your business, contact your local IT professionals.

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Why it's important to update adobe Flash

Adobe Flash player is an indispensable part of web browsing. Whether you’re watching Youtube videos, gaming online, or streaming videos, Adobe Flash will likely be necessary so be sure to keep it secure.

What is Adobe Flash?

According to Wikipedia:

Adobe Flash (formerly called Macromedia Flash and Shockwave Flash) is a multimedia and software platform used for creating vector graphics, animation, games and rich Internet applications (RIAs) that can be viewed, played and executed in Adobe Flash Player.

In other words, when you view multimedia through your web browser such as videos, music or animations, there is a good chance that it is using Adobe Flash.

What’s the risk?

The increased functionality flash player gives you also comes with risks. Flash player gives criminals almost as many opportunities to compromise your system as Java. If these risks are not addressed, you could be subject to exploits such as one that allows attackers to mimic a website to obtain your confidential information or even cause a denial of service by corrupting your memory.

Keeping your flash player updated to the latest version is the best way to plug these security holes that jeopardize your system. Fortunately, if you web browse with google chrome, your flash player is automatically updated.

How to update Adobe Flash player

1.) Go to Adobe’s website to check if you have the latest flash player installed. 

Click Check Now to see if you have the the current version. If you do, congratulations. If you don’t….

2.) Go to the download link in step 2.  

Why it's important to update adobe Flash

Click Download now to download the file. Before doing this, make sure NO extra programs are checked for you to download. Frequently, this will be McAfee as shown below:

Why it's important to update adobe Flash

Immediately uncheck the box next to Yes, install McAfee Security Scan Plus. You do NOT need this program, and it will make Windows run slower if you already have an antivirus program running.

3.) Follow the installation instructions on the download page.

4.) Enable Flash Player on your browser. The links for the instructions for each browser can be found on Adobe’s website.

5.) Verify if Flash Player is installed by checking the animation on Adobe’s website. If you see clouds moving, you have installed the player. If you don’t, try refreshing the page. If that still fails to produce moving clouds, go through the installation steps again.

For more information on this or other security issues affecting your PC, consult your local IT professional.

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java_tech

Java is required by many applications and websites to work properly. It can also be exploited by criminals.  Here’s why you should keep your java up to date.

Many business users need it to run custom or legacy applications. Java is not just for gamers. It is used by countless business applications.

Java Security Risks

As recently as January, hackers were able to exploit a security hole in Java to serve up malware to hundreds of thousands of systems per hour.

It is because of these security holes and many others that Java must be updated frequently.

Java often uses your web browser to access websites, and your web browser is the most vulnerable attack surface for hackers. Therefore, not updating Java religiously is playing with fire.

 How to Update Java

First, find out if you have the latest version here.

verify-java-version

Click the red Verify Java version box to allow Oracle’s website to find out if you have the latest version installed. If you are given a prompt stating Allow the Java plugin for your browser, click to allow it.  Next, another prompt will likely appear as shown below:

run-java-test

Click Run to allow the application to run. If you have reached this stage, you have Java, though not necessarily the latest edition. If you have the latest Java, you should get a window telling you Congratulations with an accompanying green check. If you don’t have the latest Java, you should see a screen that looks like this:

outdated-java

Click Click Download Java Now to get the latest version of Java.

agree

Click the red Agree and Start Free Download to get the newest Java for your system. The progress of the download should appear at the bottom of your browser. It will finish when no time appears next to the download.

java_install_c1

Click the .exe file to kick off the installation. You should promptly close your browser to avoid any roadblocks or conflicts.

Vista_Java_Install_2

When the security  warning appears, click Install to permit the latest Java to be installed.

install-java-silently-update-26-01

On the Welcome to Java screen, click Install again to allow the installation to proceed.  At some point during the installation, you will see the following window:

ask

At all costs, do NOT check the Install the Ask Toolbar and make Ask my default search provider option. The Ask Toolbar is completely unnecessary and makes your computer more vulnerable to infections. Click Next to allow the final steps of the installation.

download

After the green progress bar reaches the end, you will be directed to Oracle’s website where you will again see the following:

verify-java-version

As before, click the red Verify Java version button. Once again you should click Allow to enable the website to see what Java version you are running. Also, click Run in the following window to enable the test.

run-java-test

If you have the latest Java, you will see the following window:

congratulations

If the website still tells you your Java is outdated, go through the earlier steps starting with Download Java. If you have already downloaded and installed the latest Java and you get the outdated message, simply closing and reopening your browser will often correct the problem. Go back to Oracle’s website to verify your Java version.

For more about Java or other security issues affecting your home or office computers, consult with your local IT professional.

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