The Internet of Things (IoT) has revolutionized the way we do business thanks to the accessibility on offer, but are you getting the best out of it?

More and more organizations are using IoT devices to help improve their business operations and it’s estimated that around 31 billion IoT devices will be in use by 2020. The aim of these IoT devices, in business, is to maximize productivity and help organizations deliver fantastic customer experiences. Understanding how they can achieve these objectives, however, isn’t as simple as just plugging the devices in and letting them get to work.

To help you appreciate which areas of your business they can improve, we’ve put together a list of the best ways to use the IoT in business.

Analytics

Due to the vast range of IoT devices now available, it’s possible for businesses to measure and analyze almost anything you can imagine. Say, for example, you want to understand the usage of forklift trucks in your warehouse. Sure, you could ask people in the warehouse for anecdotal evidence, but this would only be a rough estimate. If, however, you have an IoT sensor which measures movement, you can calculate some seriously precise data. And, with this data, you can then analyze it more closely and determine much more effective solutions for improving your forklift usage.

Understand Your Customers

Many IoT devices allow you to monitor the behavior of your customers and this gives you a significant edge in understanding their preferences. By collecting based on your customers’ usage of your products, you can begin to build a list of insights which detail their exact needs of your customers. This gives you the opportunity to enhance your products and make them much more beneficial to your customers in future. Accordingly, customers are more likely to stay loyal due to the enhanced experience.

Asset Management

Tracking and maintaining assets has always been a difficult task for businesses, but the IoT has opened up new opportunities that promise to make it easier than ever before. Temperature monitoring devices, for example, can be installed into refrigerators and data then transmitted to an online portal. This can provide immediate and instant reference data all in one place so, if you work in a store with numerous refrigerators, you can immediate see how they are performing without having to go and check each individual unit.

Enhance Your Supply Chain

A good supply chain is crucial for good business and the IoT can deliver some amazing benefits for your supply chain. The IoT allows constant updates to be logged regarding your supply chain and this ensures excellent visibility for stock and products. Delays on parts and other stock issues can be identified exceptionally quickly and this means that these problems can be solved and improved just as quickly. With a more efficient supply chain in place, you’ll also be able to deliver a much better customer experience.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Storing files in the cloud is becoming increasingly popular for businesses, but how do you choose the right cloud storage provider when there are so many?

There are a wide range of factors to consider when choosing a cloud storage provider, so it’s no surprise that settling on one is difficult. All providers will offer different options and plans, but the good news is that there are set basics which will apply to your business. The first step is making sure you can find a provider who can satisfy your basic needs..

To help you get started, we’re going to look at what these foundations of cloud storage are and how they apply to your organization.

Data Volume

The amount of data that your organization processes is important when it comes to choosing a cloud storage provider. After all, different providers are going to have different capabilities when it comes to storing data. The basic plan available through Dropbox, for example, is 2GB and while that may be fine for an individual running their own business, an organization with 250 employees is going to need a little more. Obviously, numerous pricing plans are available for different providers depending on your storage needs, so it makes sense to calculate your storage needs (and future needs) and compare prices.

Uptime

Cloud servers are not infallible and they can fail just as easily as your own servers can. However, certain service providers’ networks fail more than others. And this can present a serious problem for your operations if your data is unavailable when you need it most. Therefore, you should always ask cloud storage providers to demonstrate their contingency plans in the case of server failure and, more importantly, statistics which show the reliability of their servers in terms of uptime.

Speed

Download speeds are one of the most essential elements of cloud storage for you to consider. The speed at which you can download your data can have a significant impact on your ability to do business. Say, for example, you’ve suffered a data disaster and need your data restored as soon as possible, if your cloud storage provider has a cap on their download speed then it’s going to take longer to get back up and running. That’s why you need to make sure you understand the download speeds that are available from your cloud storage provider.

Security

If your data becomes compromised then cloud storage provides a useful backup. However, there’s no guarantee that your cloud storage provider is safe from security breaches. And, if they are compromised, then the safety net of their backup is suddenly removed. This leaves you in a precarious situation whereby the safety of your data is significantly reduced. Therefore, understanding your cloud storage provider’s security measures are paramount. The main factors to consider are the provider’s physical security of their servers and the level of encryption they apply to stored data.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Data backups are crucial when it comes to protecting your data; it’s even more important to ensure that your backups are kept secure and available.

For many people, having data backed up is enough. However, what they fail to understand is that a backup is not infallible. In fact, there are a whole range of issues that could affect the stability of a backup. And, if your organization is in the midst of a data disaster, the one factor above all else that you should be concentrating on is security. Your backup, after all, is your lifeline to resuming productivity, so it should be as secure as possible.

To get you started, we’re going to look at the five best ways to secure your backups:

  1. Password Protect Your Backups

At the very least, you have to make sure that your backups are password protected. While, yes, it’s possible for a password to be cracked, it still acts as a deterrent and guarantees some level of security. The stronger the password, of course, the more protection you provide to your backup, so make sure that it’s unique and contains a mixture of uppercase, lowercase characters and numbers.

  1. Restrict Backup Access Rights

The more people that have access to your backups, the more risk there is that they could be compromised or damaged. Therefore, you should only ever assign access rights to the backup software to those members of staff who genuinely need it. Nominating those with access in advance will help to not only protect your backups, but also ensure that restores are completed quickly if the need arises.

  1. Integrate Encryption

There’s every chance that your entire backup could be snatched in the case of a data disaster, so it’s vital that it’s protected. After all, your backup is likely to contain data pertaining to your customers/staff and this could be highly sensitive. However, by encrypting the data contained within your backup, you’re rendering it next to useless in the hands of external parties.  Along with password protection, it’s a simple yet highly effective layer of defense.

  1. Store Physical Backups in a Safe

Although we live in an age where cloud backups are grabbing all the headlines, it’s still important that physical backups are also maintained. These can include: DVDs, optical disks and data tapes. Naturally, due to the data contained on them, these storage methods represent a high security risk and can’t just be stored on a shelf. The best solution is to invest in a safe, but make sure it’s fireproof as high levels of heat can easily distort and damage physical storage devices.

  1. Log all Backups

Most backup software will log details of the backups carried out, but when it comes to working with physical backups it’s a little different. As your physical backups will be stored somewhere, there needs to be a logging process of what is going where. It’s very easy for a single DVD to go missing, but, with a logging system in place, you should discover this sooner rather than later.

For more ways to secure and optimize your business technology, contact your local IT professionals.

 

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Upgrading hardware can be a costly affair, so it’s often easier to stick with your existing hardware. How many benefits, though, are you missing out on?

New hardware is constantly being released, but there are two main reasons that organizations shy away from investing:

  • The initial costs are deemed too high when the current hardware can meet a certain level of performance
  • The downtime involved in installing new software is a major turnoff due to the break in productivity it can cause

However, aside from these necessary evils, upgrading your hardware can bring a wide range of benefits that your organization cannot ignore. To help you understand why upgrading could make a real difference to your productivity, here’s a list of the benefits:

Enhanced Performance

New hardware will almost always be quicker and more productive than your existing hardware. Technology advances at such a rapid pace that external hard drives hold more storage space than ever, printers print more sheets per minute and servers can operate at much higher speeds. With this increase in productivity, your organization can achieve more and increase the time available to advance your operations even further.

Increased Security

Cyber security is becoming more and more important, so it’s no surprise to find that it’s become a major selling point of new hardware. Not only is new hardware protected from all existing threats, hackers are unfamiliar with these new systems. Therefore, there’s less chance of them becoming vulnerable to security threats for a significant period of time. Additionally, support will be available for new hardware for much longer than your existing technology.

Downtime is Reduced

While it’s true that installing new hardware results in a certain amount of downtime, new hardware will actually reduce your organization’s IT downtime in the long run. Older hardware becomes less reliable over time and this is why crashes on older systems can easily become commonplace. However, with hardware upgraded, you’ll soon discover how your downtime is reduced due to the increased reliability of your new hardware.

Better Communications

Upgrading hardware can seriously boost your organization’s ability to communicate. Video conferencing software, for example, has now expanded into 4K technology and this not only looks fantastic, but also allows your organization to communicate clearly and professionally. And when it comes to communication technology, you want to be using the very best to engage with your staff and your customers.

Better Experience for your Employees

Your employees want to be using the best technology as it makes their jobs easier and more productive. Say, for example, your network is prone to lags in speed, this is going to seriously frustrate your employees who are unable to connect to certain applications. However, with upgraded hardware you’re enhancing your employees’ experience. No longer is there any delay in completing tasks and, as a result, they can achieve more than ever in a timely manner.

For more ways to secure and optimize your business technology, contact your local IT professionals.

 

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Backing up data is crucial for any organization, but it’s even more important that a good backup is performed or it may not be worth backing up at all.

Wasting time and resources on the wrong type of data or failing to backup data effectively can spell disaster for your restore options, so it’s essential you maximize the efficiency of your backup process. Understanding how you can improve and enhance your backup process, though, is a major struggle that many organizations face.

Therefore, we’ve put together a few pointers on how you can begin to reorganize your backup process and ensure that the data you need is available when you need it.

Keep Three Copies of Your Backup

The more sure-fire way to protect the availability of your data is by making multiple copies. The minimum you need is three, but what’s most important are the locations these backups are stored in. Naturally, you will want one copy based on site, but to minimize a loss of data you will also want two copies that are based off site. By storing these in, for example, a cloud based server or a remote data center, your organization can rest assured that a successful restore is almost guaranteed in almost all data loss scenarios.

Monitor Your Backups

As data gets bigger and bigger, the complexities behind backups increase accordingly. And this is why monitoring and analyzing your backups is more important than ever. To better understand how your system is coping then you will need to implement systems which can automatically survey servers and monitor how effective your backup process is and list any failures. Performing this kind of analysis manually is incredibly labor intensive and involves a lot of spreadsheets, so investing in specialized, automated software is vital to safeguard future backups.

Cloud Backup is Crucial

Cloud servers provide a highly elastic option for all your backup and restore needs, so there’s no excuse for not integrating them into your backup process. Not only can cloud servers help to counter the rapid increase in data size, but, as a remote system, they deliver fantastic protection from ransomware and other data disasters. Data can be transferred/accessed from cloud servers exceptionally quickly compared to traditional wide-area networks, so a cloud server can get your organization back on track quicker than ever before.

Protect Everything

While Windows is the primary target of most data attacks, it’s impossible to say that other services – such as the virtual application host Citrix – will not become the focus of attacks in the near future. Protecting all your servers and applications, therefore, allows you to keep your defenses fully manned and minimizes the amount of data loss that could occur. It’s important, however, that you don’t complicate your backup process with numerous pieces of software to help backup individual components. Instead, look for an all-in-one solution that can automate all the various backups and keep all your data safe.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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