HP Laptop Power Adapter Whole

HP has recalled an estimated 5.6 million power adapters for their laptop line.  If you have an HP laptop, here’s how you can check if you are affected.

How to Check Your HP Laptop

The faulty power adapters could possibly overheat, causing damage to the adapter casing or causing a fire.  Here’s how to check if your HP laptop power adapter is affected:

1. Did you purchase your laptop between September 2010 and June 2012?

2. Does the end of the cord going from the wall to your adapter have “LS-15” printed on it as shown here?:

HP Laptop Power Adapter Recall

What to do if You’re Affected

If the answer to bother questions is yes, you should register your adapter to be replaced on HP’s website. The recall will only replace the power cord section of your power adapter as shown here:

HP power adapter cord

HP suggests using a temporary power cord in the meantime until your replacement arrives.  These adapters can be purchased at most electronic stores and are often referred to as “mickey mouse” cables as shown here:

Mickey Mouse Cable

 

Since laptop components are built into such a small space, overheating can become an issue for the laptop itself as well.  We suggest clearing out your laptop air vents at least once a year to reduce overheating.

For more information on how technology can affect your business, contact your local IT professionals.

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Why it's important to update adobe Flash

Adobe Flash player is an indispensable part of web browsing. Whether you’re watching Youtube videos, gaming online, or streaming videos, Adobe Flash will likely be necessary so be sure to keep it secure.

What is Adobe Flash?

According to Wikipedia:

Adobe Flash (formerly called Macromedia Flash and Shockwave Flash) is a multimedia and software platform used for creating vector graphics, animation, games and rich Internet applications (RIAs) that can be viewed, played and executed in Adobe Flash Player.

In other words, when you view multimedia through your web browser such as videos, music or animations, there is a good chance that it is using Adobe Flash.

What’s the risk?

The increased functionality flash player gives you also comes with risks. Flash player gives criminals almost as many opportunities to compromise your system as Java. If these risks are not addressed, you could be subject to exploits such as one that allows attackers to mimic a website to obtain your confidential information or even cause a denial of service by corrupting your memory.

Keeping your flash player updated to the latest version is the best way to plug these security holes that jeopardize your system. Fortunately, if you web browse with google chrome, your flash player is automatically updated.

How to update Adobe Flash player

1.) Go to Adobe’s website to check if you have the latest flash player installed. 

Click Check Now to see if you have the the current version. If you do, congratulations. If you don’t….

2.) Go to the download link in step 2.  

Why it's important to update adobe Flash

Click Download now to download the file. Before doing this, make sure NO extra programs are checked for you to download. Frequently, this will be McAfee as shown below:

Why it's important to update adobe Flash

Immediately uncheck the box next to Yes, install McAfee Security Scan Plus. You do NOT need this program, and it will make Windows run slower if you already have an antivirus program running.

3.) Follow the installation instructions on the download page.

4.) Enable Flash Player on your browser. The links for the instructions for each browser can be found on Adobe’s website.

5.) Verify if Flash Player is installed by checking the animation on Adobe’s website. If you see clouds moving, you have installed the player. If you don’t, try refreshing the page. If that still fails to produce moving clouds, go through the installation steps again.

For more information on this or other security issues affecting your PC, consult your local IT professional.

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java_tech

Java is required by many applications and websites to work properly. It can also be exploited by criminals.  Here’s why you should keep your java up to date.

Many business users need it to run custom or legacy applications. Java is not just for gamers. It is used by countless business applications.

Java Security Risks

As recently as January, hackers were able to exploit a security hole in Java to serve up malware to hundreds of thousands of systems per hour.

It is because of these security holes and many others that Java must be updated frequently.

Java often uses your web browser to access websites, and your web browser is the most vulnerable attack surface for hackers. Therefore, not updating Java religiously is playing with fire.

 How to Update Java

First, find out if you have the latest version here.

verify-java-version

Click the red Verify Java version box to allow Oracle’s website to find out if you have the latest version installed. If you are given a prompt stating Allow the Java plugin for your browser, click to allow it.  Next, another prompt will likely appear as shown below:

run-java-test

Click Run to allow the application to run. If you have reached this stage, you have Java, though not necessarily the latest edition. If you have the latest Java, you should get a window telling you Congratulations with an accompanying green check. If you don’t have the latest Java, you should see a screen that looks like this:

outdated-java

Click Click Download Java Now to get the latest version of Java.

agree

Click the red Agree and Start Free Download to get the newest Java for your system. The progress of the download should appear at the bottom of your browser. It will finish when no time appears next to the download.

java_install_c1

Click the .exe file to kick off the installation. You should promptly close your browser to avoid any roadblocks or conflicts.

Vista_Java_Install_2

When the security  warning appears, click Install to permit the latest Java to be installed.

install-java-silently-update-26-01

On the Welcome to Java screen, click Install again to allow the installation to proceed.  At some point during the installation, you will see the following window:

ask

At all costs, do NOT check the Install the Ask Toolbar and make Ask my default search provider option. The Ask Toolbar is completely unnecessary and makes your computer more vulnerable to infections. Click Next to allow the final steps of the installation.

download

After the green progress bar reaches the end, you will be directed to Oracle’s website where you will again see the following:

verify-java-version

As before, click the red Verify Java version button. Once again you should click Allow to enable the website to see what Java version you are running. Also, click Run in the following window to enable the test.

run-java-test

If you have the latest Java, you will see the following window:

congratulations

If the website still tells you your Java is outdated, go through the earlier steps starting with Download Java. If you have already downloaded and installed the latest Java and you get the outdated message, simply closing and reopening your browser will often correct the problem. Go back to Oracle’s website to verify your Java version.

For more about Java or other security issues affecting your home or office computers, consult with your local IT professional.

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services_vpn

Do you want the option to work from home and access all of your office computer’s files and applications?  Let’s cover some options.

LogMeIn was the go to option for remote access software in the past before they started charging for their software.  Fortunately, there are free applications that will allow you to remotely connect to your office computer from home.

1.) TeamViewer

TeamViewer, available for Windows, Apple, Linux, or Mobile installs without much fuss and is easy to use.

team_viewer_console

As you see, the TeamViewer window is divided into the Remote Control and Meeting tabs.  In the Remote Control tab, Your ID and Password have to be shared with the computer that connects to yours. The Personal Password allows you to access your computer from anywhere at any time provided, of course, it is left on.

In the Meeting tab under Control Remote Computer, you can control a remote computer by entering the Partner ID generated on the remote computer’s TeamViewer window under the Remote Control tab.

2.) Chrome Remote Desktop

Easier to use than TeamViewer, Chrome Remote Desktop does not have as many features. However, the good news is you do not need to have the web browser running to use the app.  You will need to have the Chrome browser installed, which we recommend using as your main web browser.

To download Chrome Remote Desktop, go the app page in the Chrome Web Store.

Chrome_Web_Store

Click the blue +Free button to download the app, and click Add when it asks you to confirm. If you are not signed into Google, it will prompt you to do so.

Once installed, click the Apps button under the Chrome search bar, and open the Chrome Remote Desktop App.

chrome_remote_desktop_app

Click the Get Started button if it appears.

To share your computer with another, click the green Share button.

share

You will be given a unique access code that the other party will use to access your computer.

access_code

It is recommended that you read the code aloud to the other party rather than type it. Click Allow access to enable the other party’s remote desktop session on your computer.

allow_access

To access a computer available for sharing, open a new tab in Chrome and click the gray Access button instead of the green Share button. Enter the access code provided by your partner whose computer is to be shared.

access-code-connect

Click Connect. You can also access your own remote computer you have previously made available for sharing with these latter steps. Just be sure to keep the Access code in a safe, handy place.

The downside of Chrome Remote Desktop is that you cannot perform file transfer with it. Instead you have to upload files to and download them from the cloud.

3.) Join.me

Join.me offers an extremely lightweight remote desktop app that is simple to use. If you opt for their basic plan, it’s free.  To share your desktop, go to their homepage and click start meeting.

screen-sharing-join-me-start-meeting

A number will be generated for your sharing session. It should be near the top of the screen in orange.

join.me

Give this number to the party on the other side. They will be able to use this when they connect to your computer by clicking join. Like TeamViewer, join.me is capable of file transfer, and you do not need to register or create an account to use it.

Which should you use?

Because of its inability to do file transfers and the Google account login requirement, Chrome Remote Desktop offers fewer comparative advantages than the other two remote desktop apps.

Between TeamViewer and join.me, the latter is slightly easier to use.  However, TeamViewer offers more features that the free version of join.me. These include co- browsing, whiteboard, and video/ webcam capabilities These extra features more than offset the streamlined, ergonomic interface of join.me and warrant TeamViewer as the recommended free application for remote access.

For more information about remote access or other issues concerning your home or office computers, consult your local IT professional.

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