One of the biggest threats to your organization’s IT comes in the form of social engineering attacks. Therefore, you need to keep your business protected. 

In the digital age, there are many threats to your IT infrastructure. These can include ransomware, software vulnerabilities and malware. However, perhaps the most dangerous, and easiest to launch, attack involves social engineering. This attack relies on exploiting human psychology to gain a foothold within a targeted network. In many ways, it’s an age-old deception strategy from the physical world, but simply transferred over to the digital world. This article looks deep into the world of social engineering and should provide you with a better understanding of how to safeguard your business. 

What is Social Engineering? 

The main objective of social engineering, for a threat actor, is to convince individuals that divulging sensitive information or performing network actions is the right thing to do. Often, this strategy relies on phishing emails. These are emails which are sent to targets and claim to have been sent from someone they know e.g. a work colleague or a supplier. However, what the threat actor is trying to do here is either extract confidential information – such as login credentials – or encourage the target to click a malicious link. 

Get Your Team to Recognize Social Engineering 

Social engineering attacks will always be targeted at your employees, so this means that you need to invest in educating your employees. While an IT induction represents a good opportunity to warn them of the telltale signs of social engineering, the sheer range of social engineering strategies requires something more intensive. Accordingly, regular training courses which are followed up with refresher courses are highly recommended. Even better, sending randomised ‘spoof’ phishing emails internally can indicate which employees require tailored training. 

Strengthen Your Authentication Processes 

If you want to add an extra layer of defense to your IT infrastructure, strengthening your authentication processes is an excellent way of achieving this. Not only will this thwart social engineering campaigns, but it will also protect you against almost all other security threats. Therefore, make sure you focus on the following: 

  • Integrate password rules which require your employees to create complex passwords e.g. using a mixture of case types, numbers and symbols. 
  • Bring in multi-factor authentication to help protect your employees’ existing login credentials and place a further obstacle in the way of unauthorized access. 
  • Put a time limit on passwords and ensure that they have to be updated within a set time e.g. every two months. 

Secure Your Communication Channels 

Applications such as Microsoft Outlook and Teams have revolutionized the way that businesses communicate, but they also represent a rich source of data. With this in mind, you need to secure these communication channels against the threat of social engineering. Encrypting data flowing in and out of these applications is paramount to protect the type of data that social engineering is hungry for. So, use VPN’s where possible and make sure your employees avoid using their devices on public Wi-Fi. 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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It’s always important to be cautious online, but it’s easy for people to fall victim to malware. Even security experts can fall for the tricks of hackers. 

Yes, even those skilled and highly experienced security researchers can find themselves on the receiving end of malware. The most recent piece of evidence for this phenomena is an attack which is as brazen as it is powerful. It revolves around a piece of bait left, by threat actors, on GitHub, an online repository for developers to store and share their code. And it was a piece of code, disguised as a highly tempting piece of software for a security expert, which led to many of these professionals being left embarrassed.  

How Were the Experts Fooled? 

The GitHub attack involved a piece of software being made available which claimed to be a proof-of-concept (POC). Typically, a POC is a demonstration of a software project, and is used to determine how feasible the project is and the potential of its long-term success. For a security researcher, a POC is a useful way to test for security vulnerabilities, and this is why they are frequently downloaded and analyzed. 

However, this specific ‘POC’ proved to be little more than malware in disguise. Within the fake POC structure was a malware downloader, which was used to download malware and set off a chain of malicious events. Once the malware was downloaded, it began by executing a Linux script to automate specific commands. This allowed the threat actors to start stealing data, which was automatically downloaded to a remote location, by scraping the entire directory of the infected PC. 

The fake POC also allowed the threat actors to gain full access to any of the infected systems. This was achieved by adding their secure shell (a protocol for operating network services) to the authorized keys file on the infected system. All of this was made possible, for the threat actors, due to a vulnerability – known as CVE-2023-35829 – discovered in the Linux operating system, an OS usually used by software developers. 

Avoid the Mistakes of the Experts 

You may be thinking that, if a security expert can fall victim to malware, what hope do you have in the face of targeted attacks? However, as we know, nobody is 100% immune from the efforts of threat actors, and this includes security researchers. As ever, vigilance is key to maintaining the security of your IT infrastructure: 

  • Be wary of malicious websites: while GitHub is far from malicious, the people using it often are. This means you should always do some research on what you’re downloading and who you’re downloading it from. So, for example, try Googling the username of whoever is offering you a download, and see whether there are any trustworthy results or otherwise. Alternatively, ask an IT professional to take a look and assess the risk – contrary to the GitHub attack, they can usually spot malware from a mile away. 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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No IT infrastructure is 100% secure, but you can maximize your defenses and reduce your risk. All you need to do is complete an IT vulnerability assessment. 

It’s important to understand exactly what your cybersecurity procedures can and can’t protect against. After all, assuming that your security measures are perfect is a sure-fire way to become complacent. And if there’s one thing that threatens the safety of your IT systems, it’s complacency. Therefore, it’s essential you understand why you need to complete an IT vulnerability assessment. And, more importantly, that you know how to complete one. 

Understanding the Purpose of a Vulnerability Assessment 

A vulnerability assessment looks at your IT infrastructure and reviews each and every security procedure, as well as highlighting any potential weaknesses. This pre-emptive approach is critical for reducing risk and protecting your systems. Its main objective is to evaluate your existing procedures and deliver suggestions for future improvements. 

Preparing an Assessment 

There are several steps when it comes to preparing an IT vulnerability assessment, and these include: 

Analyzing Your Assessment 

Once all your preparation is in place, you can complete your assessment as per your plan and guidelines. You then need to analyze the results of your assessment. As previously stated, no IT system is 100% secure, and your assessment will likely raise several concerns and vulnerabilities. Therefore, you will need to categorize these vulnerabilities both by area and severity e.g. weak firewall defenses (major) and staff writing passwords down (medium). This will allow you to begin planning a mitigation strategy to nullify these threats. 

Implementing a Mitigation Strategy 

With the information gleaned from your vulnerability assessment, it’s vital that you begin communicating this with the stakeholders within your organization. Ensure that your IT staff, department managers and executives are all aware of the vulnerabilities. Most importantly, also communicate how these will be mitigated, this will keep everyone on the same page and generate discussion on any potential implementation problems. 

Finally, you need to put your mitigation strategy into place. These steps will vary, depending on your vulnerabilities, but common examples include additional training sessions for employees, updating software and upgrading legacy equipment. Whatever the plan, speed is of the essence to prevent these vulnerabilities turning into a catastrophe. 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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What exactly happened when LastPass, a password manager service, found itself at the center of a data breach? And what does this mean for your passwords?

Password managers provide a convenient service, one where complex passwords can be generated instantly and then, going forward, auto-fills when requested. LastPass is a successful example of what a password manager can do, but it’s a role which comes with great responsibility. Login credentials, after all, are often the difference between gaining access and being denied access to a user account. Therefore, password managers need to be sure the credentials they hold are highly secure.

However, as LastPass users are now finding out, password managers are highly tempting to threat actors, and far from 100% secure.

How LastPass was Hacked

Used by millions of users all over the world, LastPass has established itself as one of the leading password managers. Unfortunately, this credibility has been rocked by revelations that the service’s encrypted password vaults have been stolen by hackers. The attack – which took place in August 2022 – was ambitious, and its success even more so.

LastPass’ backup copies of their users’ password vaults were stored, apparently securely, on a third-party cloud storage platform. This, in itself, is nothing unusual; storing backup copies of secure data in remote locations is good practice. Nonetheless, once third parties become involved in storing your data, you relinquish control of this data’s security. And this is exactly where LastPass has fallen victim to threat actors.

While the mechanics of the breach remain under wraps, LastPass has had to admit that personal identifiers – including addresses, phone numbers, credit card details and IP addresses – are among the stolen data. The password vaults – which are encrypted – have also been stolen, so this means the threat actors are closer to knowing your password. And, given they now have access to your personal identifiers, it makes brute force attacks easier.

What to Do if You’re a LastPass User

LastPass has been keen to stress that, although stolen, the password vaults are secure due to the encryption protecting them. However, these encrypted passwords are now in the hands of an unauthorized party and means they are seriously compromised. Therefore, it’s crucial all LastPass users take the following decisive actions:

For more ways to secure and optimize your business technology, contact your local IT professionals.

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