PDCA_Cycle.svg

A backup plan for your IT system in the case of a sudden disaster is crucial to ensure your business continues operating whilst that disaster is rectified.

Many businesses, however, don’t have a contingency plan in place that will allow their IT operations to continue in the case of an emergency. And this lack of preparation can lead to your business having to cease operations and, therefore, hit you hard financially. Naturally, no one can forecast an emergency or a disaster, so it’s important to get something established sooner rather than later.

To understand, in a little more detail, why a business IT continuity plan is so important, we’re going to take a closer look at what it can bring to your business and how to implement it.

The Main Benefits of Business IT Continuity

Say, for example, your business suffers a huge malware attack, this could seriously compromise all the PCs on your network and render them redundant. And how are you going to process orders or bring up customer records then? Exactly – you aren’t! However, with an IT continuity plan in place, you can put this into action whilst your IT team work at eradicating the malware attack – this allows you to continue serving your customers and helps your organization minimize the downtime.

It’s also quite possible that your business premises could be put out of action due to disasters such as fire or even natural disasters which could visit in the form of hurricanes. With your office, for example, out of bounds, it could appear that there’s no option but to down tools. If, though, you’ve planned for occasions such as this, you could execute remote working accessibility for your staff to work from home or alternate premises. Again, this helps to keep your organization afloat and operating.

IT Services are aligned to the customers needs. Dynamic Lifecycle approach to service. Interconnections between processes. Quality of Service. Reduced cost to serve because of use of standard process. ITIL is NOT… A methodology. A complete set of predefined low level processes – only the framework with which to build them.

Creating an Effective Plan

A good business IT continuity plan is one which has been carefully planned and designed by a team which incorporates all areas of your business. Whilst it may seem sensible to have an IT bias towards leading the project, they won’t necessarily understand which data and which applications are most important for different departments. And this is why we would always recommend a team comprising of individuals who can cover all aspects of the business’ needs.

Once this team is in place, you’ll find that the prioritization of IT resources allows you to get a better understanding of what’s required from your business IT continuity plan. Naturally, these plans are never perfect as they’re relying on a situation which hasn’t happened yet. Therefore, to get the best out of your IT continuity plans you need to put them in to practice to discover how effective they are for keeping your organization in business.

As we pointed out earlier, no one can predict when your business is going to be hit by a disaster be it through hacking, natural disasters or even just plain old equipment malfunction. However, what we can predict is that a business IT continuity plan is going to minimize the impact of such a disaster on your business and should be a prerequisite of any forward thinking organization.

For more ways to secure and optimize your business technology, contact your local IT professionals.

Read More


Microsoft Announces End of Windows 7 Mainstream Support

Microsoft has announced that by January 2015 several products would be reaching the end of mainstream support including all versions of Windows 7.

What does mainstream support mean exactly?

This means the company would stop providing free updated features and performance improvements to Windows 7. After the ending of mainstream support the company would start to provide extended support in which security fixes would be free.

Fix Failed Windows 7 Update

How will this affect you?

This decision affects a lot of businesses that are either already using Windows 7 or are migrating all their systems to Windows 7 from Windows XP. The businesses are now going to rely on Microsoft’s extended support for updates and other enhancements for their operating systems. It should be noted that Microsoft has confirmed that all Windows 7 users will continue to receive security fixes and patches up to 2020.

Although the percentage of Windows 7 users around the globe is quite high, it is likely to remain high due to the unpopularity of Windows 8 with it’s different interface.  Windows 7 users need not worry over this announcement. Although you have the option of upgrading to the new Windows 8, at this point there is no need to since there will be extended support . By the end of the extended support a large number of Windows 7 users would likely already have upgraded to a newer operating systems.

Windows-8-Charms-Bar

Extending support

Microsoft might possibly decide to continue the mainstream support for all versions of Windows 7 for a little longer. This was the case when they announced the end of mainstream support for Windows XP.  In total Microsoft supported Windows XP for almost 13 years.

For more advice on managing your office computers and planning for IT changes, contact your local IT professionals.

Read More


sony-vaio

Outside of Japan, the VAIO brand is no more.

Sony is ditching the PC business in an effort to restructure amidst a declining PC market.  The Japanese tech-giant has been struggling in recent years to keep up with the evolving consumer tech segment, and this latest move away from the PC is just a small step forward for the company.

Read More


1314

Windows XP, despite its age in the software ecosystem, still controls nearly 30% of worldwide operating system share distribution.  Microsoft announced several months back that it will cease supporting Windows XP as of April 8, 2014.  For consumers, especially those that have already upgraded to Windows 7, the news didn’t mean much.  Businesses that rely on Windows XP for their IT solution, however, the news meant that they will have to either upgrade or find an exemplary IT partner to maintain their infrastructure.

There’s no running away from Windows XP if your business relies heavily on the dated OS to run things like legacy software.  So when Microsoft announced earlier this week that it will continue to provide antimalware signature and engine updates until July 14, 2015, most were relatively happy about the news.

Old Software and Hardware Can’t Keep Up

According to Microsoft, XP users will continue to get antimalware updates because Microsoft wants to ‘help organizations complete their migrations.’  On the enterprise end, the patch updates apply to System Center Endpoint Protection, Forefront Client Security, Forefront Endpoint Protection and Windows Intune.  Casual XP users will continue to receive the antimalware patch as a part of the Microsoft Security Essentials.

Although antimalware support will last for a bit longer, Microsoft recommends that XP users upgrade as soon as possible.  The reason being, old software and hardware may not be capable of keeping up with modern day threats.

What Are the Upgrade Options?

As we’ve already mentioned in a previous post, businesses that have a heavily connected infrastructure should consider upgrading from Windows XP.  When patches and update packages stop coming, the systems will become vulnerable to hackers and other threats on the internet.  Windows 7 still has quite a bit of shelf life left in it, so upgrading to this version of Windows is ideal if businesses are seeking a similar-to-XP experience.

6175_large

At the moment, most businesses will probably stay away from Windows 8 as it is a rather new platform that will take some getting used to.

If your business is still running Windows XP, contact our IT professionals for advice on how you can extend the life of the system without official Microsoft support, or how you can leverage your current hardware and save by upgrading to Windows 7.

Lastly, Microsoft also clarified to XP users that as of April 8, 2014, the ‘no longer supported operating system’ means that users will no longer get the official security updates, non-security hotfixes, free or paid assisted support options, or online technical updates.

Read More