Infostealer malware is frequently referenced as the go-to weapon for threat actors, but what is it? And how do you protect your IT systems from it?

You only have to take a quick look over the Ophtek blog to understand the popularity of infostealers in modern hacking. From fake Zoom sites through to SnipBot and SambaSpy, threat actors are determined to get their hands on your sensitive data. Infostealers, therefore, present an everyday threat to PC users and it’s crucial you understand their methods and impact.

Luckily, Ophtek has your back, and we’re going to take a deep dive into infostealers to equip you with the knowledge you need to stay safe.

What is an Infostealer?

The main objective of all infostealer malware is to harvest confidential data from a compromised system. With this stolen data, threat actors have the opportunity to conduct numerous crimes such as identity theft or financial damage. This makes infostealer malware such a serious threat, especially in the age of big data, where organizations hold huge amounts of data on their IT systems. As with most modern malware, infostealer has strong stealth capabilities, allowing it to operate in the background without being detected and strengthening its impact.

The Danger Behind Infostealers

Infostealers can be individual malware threats or part of a more extensive suite of malware applications. Whatever their method, infostealers tend to focus on stealing the following data:

  • System login credentials
  • Social media and email passwords
  • Bank details
  • Personal details

All of these data categories have the potential for serious damage e.g. hacking someone’s personal emails and reading confidential information or clearing someone’s bank account out. From a business perspective, infostealers also have the potential to gain access to secure areas of your IT infrastructure and compromise the operations of your business. All of this data is taken directly from your servers and then discreetly transmitted to a remote server set up by the threat actors.

How Do Infostealers Strike?

Threat actors have developed numerous strategies to launch successful infostealer attacks with the two most common methods being:

Protecting Your Systems Against Infostealers

Despite the threat of infostealers, it’s relatively easy to stay safe and protect your systems from them. All you need to do is follow these best practices:

  • Be Wary of Suspicious Emails: Any emails which ring even the slightest alarm bell should be closely scrutinized. If something about the wording doesn’t sound quite right, or there’s a sense of urgency to commit to an action, the chances are that this could be a phishing email. In these instances, don’t click anything and, instead, contact an IT professional to review the content.
  • Always Update Your Software: One of the easiest ways for threat actors to deploy infostealers on your system is through software vulnerabilities. No piece of software is perfect, and they often contain weak spots which can be exploited. However, as these vulnerabilities are picked up by the developers, security patches are issued to remedy these weak spots. Accordingly, installing these updates should be a major priority.
  • Install Security Software: There are numerous security packages available such as AVG and Kaspersky which monitor your systems in real time and can block malware threats instantly. This automatic defense enables you to stay safe from infostealers and keeps your networks healthy and productive.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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The headlines generated by cybersecurity attacks always focus on the damage caused by hackers, but who exactly are the hackers and why do they hack?

Financial losses associated with cybercrime hit a mighty $12.5 billion in 2023, so it’s clear to see that hackers have a major impact on society. And yet we know so little about them. Characterized as shady, hidden figures, hackers rely on this mysterious air to create panic and fear when they strike. Technically savvy, they pose a major threat to computer systems all over the world, and they often get away with it through a mixture of ingenuity and bravado.

To help you understand their motives better, we’re going to pull back the digital curtain and show you who these hackers are and what drives them to attack IT infrastructures.

The Main Types of Hackers

There are many different types of hackers, with different methods of operation and varying skillsets. The main variants you’re likely to encounter are:

  • Black Hat Hackers: Perhaps the most infamous type of hacker, black hat hackers are regularly discussed on the Ophtek blog due to their love of breaking into IT systems. Their main activities involve launching malware, compromising software vulnerabilities, and setting up phishing campaigns.
  • White Hat Hackers: In contrast to their black hat counterparts, white hat hackers are a force for good. Typically, they work in conjunction with organizations to identify weak spots in their IT security e.g. demonstrating where software vulnerabilities are present or highlighting the use of default passwords on routers.
  • Hacktivists: These hackers aren’t out to commit cybercrime in the same way as a black hat hacker, but hacktivists operate on the wrong side of the law in order to bring about social or political change. A good example of this can be found in the 2022 attacks launched against Russian websites by the hacking group Anonymous, an attack designed in response to the Russian war on Ukraine.

What are the Motivations Behind Hacking?

Every hack will have a motive behind it and it’s important to understand these motives in order to better protect our computer systems. The main driving forces behind cyberattacks include:

  • Financial Gain: As with all crime, money acts as a significant motivating factor. Stolen credentials, for example, can be sold on the dark web for large amounts of cash. Likewise, the rise of Malware-as-a-Service has proved highly lucrative for hackers and been responsible for some devastating attacks.
  • Challenging Themselves: Hackers love the prestige of a successful hack, and this hit of dopamine is enough to encourage them to set about launching increasingly audacious attacks. This not only challenges them and provides a firm motivation, but it also encourages them to hone their skills and make their attacks harder to defend against.
  • Personal Grievances: Often, the main motivation behind a hack is simply a slice of old-fashioned revenge. An ex-employee, perhaps terminated unfairly in their eyes, may seek revenge by exploiting their knowledge of an organization’s IT system. This insider knowledge may offer them the opportunity to strike back and hurt the organization.

Final Thoughts

Hackers, with their varying objectives and motivations, are a complex set of individuals and groups. While some may be a force for good, just as many have taken up their craft to inflict damage and benefit financially from their digital chaos. Whatever their circumstances, one thing remains clear: it’s crucial to strengthen your IT systems against all threats all the time.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Macros make our lives easier when it comes to repetitive tasks on PCs, but they’re also a potential route for malware to take advantage of.

The most up to date version of MS Office prevents macros from running automatically, and this is because macros have long been identified as a major malware risk. However, older versions of MS Office still run macros automatically, and this puts the PC running it at risk of being compromised. Legacy software, such as outdated versions of MS Office, comes with a number of risks and drawbacks, but budgetary constraints mean many businesses are unable to update.

Malicious MS Office Macro Clusters

A macro is a mini program which is designed to be executed within a Microsoft application and complete a routine task. So, for example, rather than taking 17 clicks through the Microsoft Word menu to execute a mail merge, you can use a single click of a macro to automate this process. Problems arise, however, when a macro is used to complete a damaging process, such as downloading or executing malware. And this is exactly what Cisco Talos has found within a cluster of malicious macros.

Several documents have been discovered which contain malware-infected macros, and they all have the potential to download malware such as PhantomCore, Havoc and Brute Ratel. Of note is that all of the macros detected so far appear to have been designed with the MacroPack framework, typically used for creating ‘red team exercises’ to simulate cybersecurity threats. Cisco Talos also discovered that the macros contained several lines of harmless code, this was most likely to lull users into a false sense of security.

Cisco Talos has been unable to point the finger of blame at any specific threat actor. It’s also possible that these macros were originally designed as a part of a legitimate cybersecurity exercise. Regardless of the origins of these macros, the fact remains that they have the potential to expose older versions of MS office to dangerous strains of malware.

Protect Your Systems from Malicious Macros

The dangers of malicious macros require you to remain vigilant about their threat. Clearly, with this specific threat, the simplest way to protect your IT systems is to upgrade to the latest version of MS Office. This will enable you to block the automatic running of macros and buy you some thinking time when you encounter a potentially malicious macro. As well as this measure, you should also ensure you’re following these best practices:

  • Always Verify Email Attachments: a common delivery method for malicious macros is through attachments included with phishing emails. This is why it’s crucial that you avoid opening macros in documents which have been received from unknown sources. As with all emails, it’s paramount that you verify the sender before interacting with any attachments.
  • Install All Security Updates: almost all software is regularly updated with security patches to prevent newly discovered vulnerabilities from being exploited. Macros are often used to facilitate the exploitation of software vulnerabilities, so it pays to be conscientious and install any security updates as soon as they’re available.
  • Use Anti-Malware Software: security suites, such as AVG, perform regular, automated scans of your PCs to identify any potential malware infections. In particular, many of these security suites target malicious macros, so they make a useful addition to your arsenal when targeting the threat of macros.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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One of the world’s biggest ever IT failures has caused chaos for major IT infrastructures all over the world. And it was all thanks to a CrowdStrike update.

The damage was caused by a content update for Windows issued by CrowdStrike, a major player when it comes to cybersecurity firms. However, rather than providing an enhanced experience for Windows users, it resulted in many users finding that their PCs crashed. The ‘blue screen of death’ was a common sighting and numerous applications were rendered unusable. The CrowdStrike glitch wasn’t restricted to a small number of individuals either, it went all away the round and affected major organizations.

Understanding the CrowdStrike Flaw

CrowdStrike has been providing security solutions since 2011, and it now offers a wide range of security services. These are provided through cloud-based platforms and have seen CrowdStrike’s profile rise significantly. However, their recent update for their application Falcon Sensor – which analyzes active processes to identify suspicious activity – is responsible for the worldwide outage of IT systems.

Falcon Sensor runs within Windows and, as such, interacts directly with the Windows operating system. Falcon Sensor’s main objective is to protect IT systems from security attacks and system failures, but their latest update achieved the complete opposite. As a result of faulty code within the update, Falcon Sensor malfunctioned and compromised the systems it had been installed on. This led to IT systems crashing and unable to be rebooted.

CrowdStrike were quick to identify the fault as a result of their update, and reassured the global community this was not a global cyberattack. With the fault identified and isolated, CrowdStrike rapidly developed a fix. But the damage had already been done, and many systems remained offline due to the disruption.

Who Was Affected by the CrowdStrike Glitch?

The impact of the faulty CrowdStrike update was of a magnitude rarely seen in the IT world. With many IT infrastructures relying on Windows, countless systems crashed all over the world. Airport services were badly hit, and lots of airlines had to ground their planes due to IT issues. Banks and credit card providers were also affected, and numerous organizations were unable to take card payments as a result. Healthcare services, too, felt the full impact of the glitch and struggled to book appointments and allocate staff shifts.

The Aftermath of the CrowdStrike Disaster

Disruption to IT systems was still evident days after the CrowdStrike incident, and it’s expected this disruption will continue. Matters weren’t helped by the simultaneous failure of Microsoft Azure, a cloud computing platform, which also created a major outage.

While the outages were caused by a technical glitch, CrowdStrike issued an announcement the day after that cybercriminals may be targeting affected systems. Evidence in Latin America indicated CrowdStrike customers were being targeted by a malicious ZIP archive which contains HijackLoader, a module used to install various strains of malware.

Final Thoughts

Ultimately, this digital catastrophe was caused by a faulty piece of code, and Microsoft currently estimate it affected 8.5 million Windows devices. It could easily happen again and reinforces the need for good backup protocols, such as the 3-2-1 backup method. The CrowdStrike glitch may have been unforeseen, but with the correct preparation, you can minimize the impact of future incidents on your IT systems.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Snowflake, a cloud data analysis company, has found itself under attack from malware, with the result that its customers passwords have been leaked online.

A leading cloud data platform, Snowflake was founded in 2012 and has experienced a rapid rise in the industry, with its current revenue estimated at $2.8 billion. This success has been founded upon innovative data analytics solutions and a number of leading clients such as Santander, Dropbox, and Comcast. For threat actors, Snowflake represents a tempting target, both in terms of the sheer amount of data they hold and financial value. And this is clearly why Snowflake has been attacked.

With threat actors claiming to have stolen hundreds of millions of customer records from Snowflake environments, the attack is clearly a significant one. Perhaps the most interesting aspect of the attack is that it appears to result from a lack of multi-factor authentication.

Cracking the Snowflake Infrastructure

Live Nation, a popular ticket sales service, was the first company to announce that their stolen data had been hosted on the Snowflake platform. Other Snowflake customers have come forwards to acknowledge a breach but are yet to name Snowflake as the hosts for this data. The attack appears to have been fueled by info-stealing malware, with the attack targeting PCs which had access to their organization’s Snowflake network.

How the initial attack was instigated remains unclear, but Snowflake has revealed that a demo account, protected with nothing more than a username/password combination, had been recently compromised. Whether this gave the threat actors direct access to Snowflake customer accounts is unknown, although it does point towards the threat actors establishing an early foothold. Snowflake has also disclosed that each customer is put in charge of their own security, and multi-factor authentication isn’t automatically enabled. This, Snowflake states, is how threat actors succeeded in hacking the compromised accounts.

Snowflake has advised all of its customers to switch on multi-factor authentication, but it appears to be too late for many. Whole lists of Snowflake customer credentials can be found available on illegal websites, with this data including email addresses alongside username/password combinations. Ticketmaster, another ticket sales platform, has been reported of having close to 560 million customer records compromised. This is a huge data breach, and one which has deservedly earned headlines.

The Importance of Multi-Factor Authentication

For Snowflake to have selected multi-factor authentication as an optional function, rather than a default security measure, is negligent. Regardless of this negligence, it’s also the responsibility of the compromised accounts to double check the available security measures. Therefore, to stay safe in the future, always carry out the following when working with external hosting providers for your data:

For more ways to secure and optimize your business technology, contact your local IT professionals.

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