5 Easy Ways to Improve Your Organization’s Cybersecurity 

Backup, cyber attacks, cybersecurity, Ophtek, secure WIFI, Training, two-factor authentication, VPN, , , , , , ,
10
Oct 2023

With cyber-attacks showing no signs of slowing up, it’s more important than ever before to make sure your organization’s IT systems are protected. 

Luckily, this doesn’t necessarily involve huge amounts of investment. In fact, some of the most effective ways to protect your IT infrastructure are the simplest. But not ever business realizes this, and this is why so many find themselves falling victim to cybercriminals. Therefore, it’s crucial that you start implementing the best solutions for protecting your organization. 

How Do You Keep the Cybercriminals at Bay? 

To help you get started with securing your defenses, we’ve put together 5 easy ways to improve your organization’s cybersecurity: 

  1. Two-factor authentication: passwords are an amazing method of protection, and this is why they have been used as a security measure for decades. However, a breached password is of little use when it comes to securing your IT systems. Therefore, implementing two-factor authentication should be a major priority. This extra layer of security involves a user receiving a unique code – via registered text or email – to confirm their identity after entering their login credentials. This means that, even if a password is stolen, there is a further security hurdle to overcome. 
  1. Training as a team: training sessions are essential when it comes to educating your staff on the dangers of malware and threat actors. However, one-to-one IT induction processes aren’t enough. You also need to develop programs which train your team as a whole. Studies have shown that group learning is more effective and this is exactly what you need when building your IT defenses. 
  1. Secure your networks with a VPN: one of the best ways to protect your organization’s data and internet connections is by using a virtual private network (VPN). A VPN establishes secure connections between remote employees and the organization’s network, maximizing data privacy and preventing data breaches. It does this by encrypting data transmissions, shielding sensitive information from hackers, and preventing unauthorized access. Combined with tunneling protocols and authentication mechanisms, a VPN will help you create a secure digital barrier. 
  1. Create backups: many cyberattacks, particularly ransomware campaigns, focus on stealing and restricting access to data. This is why backups should form a major part of your IT defenses. By creating multiple backups – see our guide to the 3-2-1 backup method – you are essentially creating a safety net for your business in the event of a data breach. While it may not mitigate every negative impact of a data breach – such as customer data being leaked – it will minimize the risks of data loss.  
  1. Secure your Wi-Fi network: there’s absolutely no need for your Wi-Fi network to be publicly visible. By advertising the presence of your Wi-Fi network, you are inviting threat actors to test your defenses. Therefore, you need to not only secure and encrypt your Wi-Fi network, but also hide it from public view. This can be achieved by instructing your router to never broadcast its network name, also known as the Service Set Identifier (SSID). 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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The Importance of an IT Induction in Business

Best Practices, Employee Training, IT Induction, IT Plan, Ophtek, Training, , ,
30
Jul 2019

Every business is unique. This is especially true when it comes to IT infrastructures. That’s why any new starters in your business need an IT induction.

It would be foolish to assume that a working knowledge of Microsoft Office is enough for a new employee to log on to your network. Each and every computer network differs in untold ways. And this means that new starters need to understand what they’re logging on to. Unfortunately, many organizations fail to grasp this fact. The end result is usually chaos and disruption.

A good IT induction can help your business avoid these setbacks by educating your employees on the best practices for your network. In particular, an IT induction can be used in the following ways:

  • Setting up Accounts: A new employee will need to create user accounts and passwords to access your network. During an induction you can take the employee through the account setup process and demonstrate how to log on correctly. There’s nothing worse for productivity than a locked user account, so it’s crucial that this process is thoroughly explained. And don’t forget to advise employees on the best password practices. 
  • Underline Your Policies: It’s important to set out your IT policies from the very start. For example, access to the internet for personal use may only be acceptable during breaks. And social media access may be completely restricted. Another key point to raise during the induction is your company’s policy on external devices. It’s increasingly popular for employees to bring their own devices to work in order to maximize productivity, but there’s also a major security risk with USB devices. An IT induction allows you to tackle this early on.
  • Educate on Cyber-Security: The threat of malware, ransomware and viruses isn’t unique to your business. However, the importance of good cyber-security needs to be established before a new employee logs on to your network. It may be that they’ve heard it all before, but a quick refresher is never going to harm anyone. Therefore, take the opportunity of an IT induction to go through the most common security threat. And, for extra assurance, invest in a training application which tests new employees’ aptitude with cyber-security. 
  • Highlight the Employee’s Duties: Every employee within your business should be expected to demonstrate a certain level of duty when it comes to your IT infrastructure. It’s vital that they understand what is and isn’t expected. For example, they should be expected to memorize their passwords rather than writing them on post-it notes and attaching them to their screen. However, they should not be expected to fix hardware issues – processes need to be set out on how employees escalate these issues to IT professionals. 

If you can establish a firm induction policy that covers all bases then you’re placing your business in a fantastic position. Not only can it help protect the security of your network, but it also allows you and your employees to get the best out of the network. And this can deliver a very welcome boost to productivity levels throughout your organization.

For more ways to secure and optimize your business technology, contact your local IT professionals.

 

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Ohio Hospital Disrupted by Ransomware Attack

Ransomware, Security, Security Threats, Training, , ,
25
Dec 2018

Hospitals deliver a crucial service where productivity is key and any downtime can be disastrous. So, what happens when they’re struck by ransomware?

Healthcare providers are no strangers to ransomware as last year’s WannaCry attack demonstrated, so it would be safe to assume that hospitals are more vigilant than ever. And they are, but human error will always remain a factor and accidents can happen. A case in point is the East Ohio Regional Hospital (EORH) and the associated Ohio Valley Medical Center (OVMC) who have both suffered ransomware disasters in recent weeks.

While your organization may not be based in the healthcare section, hackers tend not to discriminate against their victims too closely and you could easily be next. Therefore, we’re going to take a look at what happened with EORH and the lessons that can be learned.

Emergency Room Chaos

The exact details behind the EORH ransomware attack have not been revealed as of yet, but a hospital spokesman has confirmed that their first line of security was considered redundant. This could indicate unpatched software or even poor staff training as the root cause of the attack, but this is purely speculation. Thankfully, the second line of defense employed by the hospital managed to stop the attack in its tracks and no data was breached, so there was no need to pay any ransom.

However, the impact of this ransomware attack led to a massive drop in productivity for the EORH. Computer networks had to be put into an immediate state of shutdown in order to protect any vulnerable data and, in many cases, staff had to move to charting patient data on paper. With split seconds being of significant importance in healthcare, this attack represented a major bump in the road for the EORH. Neither the EORH or OVMC were able to accept ER patients from emergency responders and these patients had to be redirected to other hospitals.

Combating Ransomware

The EORH were exceptionally lucky that their data remained safe and secure following the ransomware attack, but the downtime they experienced was a major disaster. And this is why all organizations need to be vigilant against such attacks. Downtime is never an option for an organization that wants to serve its clients, so make sure you follow these best practices:

  • Complete Regular Backups – No business can claim to be 100% immune from ransomware, but all businesses can regularly backup their data. And, if data is encrypted by ransomware, you then have the option to implement this backup and restore operations.
  • Multi-layered Security is Vital – As the EORH found, multiple layers of security prevented their ransomware burrowing too deep within their network and patient data was safely protected.
  • Educate Your Staff – The importance of educating your staff on the dangers of ransomware can never be underestimated. Humans are prone to error and, as one of your first lines of defense, they need to be educated on the threats they may encounter.
  • Limit Network Privileges – A simple method for limiting the spread of ransomware throughout your network is by limiting network privileges and access purely to those who need it. With every user having deep access into your network, there’s an increased risk of one data breach infecting the entire network.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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How to Avoid the Most Common IT Mistakes in Business

Backup Strategies, IT Mistakes, Printers, Tech Support, Technology Disposal, Training, , , , ,
17
Jul 2018

IT can be a complex area to tackle at the best of times, but there are certain mistakes which can be easily avoided through vigilance and understanding.

Maintaining, securing and purchasing technology for your organization requires a lot of knowledge due to the range of procedures and procedures involved. Thankfully, this knowledge is usually in place, but you would be surprised just how many silly mistakes still manage to slip through the net. And these mistakes, although seemingly minor, can sometimes have severe consequences.

To help you avoid these pitfalls, we’ve put together a guide on how to avoid the most common IT mistakes in business.

Printers are Important

Despite on-going calls for ‘paperless’ offices, the reality is that organizations still need to print. And where there’s a need to print, there’s a need for printers. However, far too many organizations fail to understand that researching a good printer is crucial. A cheap printer, for example, may seem the best way forward for a small business, but the amount of toner it wastes and the maintenance involved could soon end up costing more than you had bargained for. Therefore, thoroughly researching what the available printers can do and how well they can do it is vital.

Poor Training for Employees

Your employees need to know how to use the technology they’re working with, so regular training is key to avoiding technical mishaps and maximizing productivity. An employee who knows how to get the best out of the technology they’re working with is relatively rare in most organizations, so stay ahead of the competition by proving in-depth training and refresher manuals.

Not Sticking to Backup Strategies

A good organization is one that has a fantastic backup strategy, but a fantastic organization is one which sticks to its backup strategy. Sure, it may feel time consuming to back up your data to multiple sources and the costs involved can soon be felt by your bank balance. Nonetheless, the relief at being able to restore your data and keep your organization running is surely more preferable to your business grinding to a halt, right? And that’s why sticking to your backup strategy and ensuring that all the processes are regularly followed to the letter is important.

Not Disposing of Technology Correctly

Obsolete technology can soon become a burden on the available real estate within your organization. Disposing of said technology, then, is paramount to a functioning workspace. It’s not just as simple as chucking those old servers out with the trash though. Not only are there potentially dangerous components and chemicals contained within, there are also significant chunks of potentially sensitive data. Thorough cleaning and wiping of all data is highly recommended before you hand the technology over to a specialist firm to destroy securely and safely.

Lack of Tech Support

In a digital age where technology is advancing at a rapid pace, it makes sense to have tech support available at all times. Many organizations feel as though they can handle most IT problems without dedicated staff, but this is a dangerous step to take. It may feel cost effective to rely on a limited amount of knowledge and resources, but there are daily issues for even the smallest businesses which require an IT professional. With a reputable tech support team in place, you can ensure that all issues are dealt with quickly and correctly.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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