Understanding Data Governance for Business IT

compliance, data governance, Employee Training, internal audits, limit data access, Ophtek, privacy, protecting data, sensitive date, , , , , , , ,
02
Apr 2024

Digital data is perhaps the most valuable asset your organization handles, but just how secure, safe, and compliant is it?

Data governance is a crucial element of business IT and one which businesses must comply with. It gives both accountability and responsibility to the data owners, ensuring sensitive data and privacy is correctly handled. This governance can either be internal – such as data policies specific to an organization – or external, such as government or regulatory bodies. The objective of data governance is to secure data and make sure it’s not misused.

Naturally, with cyber crime showing no signs of slowing up in 2024, it’s vital you have a firm understanding of data governance for business IT.

What is Data Governance?

Data governance is a complex set of procedures and policies which can be difficult to get to grips with. However, the basics are simple to understand. A simple explanation for data governance is that it focuses on the strategic management of all the data you hold. By monitoring your data and the way in which it is used, you build defenses around that data. This allows you to minimize the risks associated with data breaches, build trust among your stakeholders, and assist with informed decision making around your data.

The Importance of Compliance

Many industries are governed by strict regulatory requirements e.g. the healthcare industry needs to adhere to the strict framework put in place by HIPAA regulations. Regardless of the industry or regulatory framework, the aim of compliance remains the same. By demonstrating adherence to compliance, you’re underlining the fact that any sensitive data you hold is protected and handled correctly. If your organization fails to hit the benchmarks laid out by external bodies, then you run the risk of some eyewatering financial penalties.

Improving Your Data Security

The best way to maximize your compliance and governance is to enhance your data security. You can achieve this in the following ways:

  • Employee training: one of the most common causes of data breaches is your employees. These are the individuals who are most at risk of falling victim to social engineering, phishing emails, and malvertising threats. Accordingly, you need to implement a robust training schedule for new starters and, for all staff, follow up with refresher courses.

Final Thoughts

With the rise of big data in business, it’s clear that good data governance practices should be a priority for any business. This will allow you to build a strong foundation of data governance to protect both your organization and your customers.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Data Breach at Norton Healthcare After Ransomware Attack 

ALPHV, Data Backup, Data Breach, Employee Training, Norton Healthcare, partition hard drives, Ransomware, , , , , ,
30
Jan 2024

Healthcare data is some of the most sensitive and confidential data to exist in IT systems, so the ransomware attack at Norton Healthcare is a big deal. 

Based in Kentucky, Norton Healthcare is a provider who delivers health services to adults and children in over 40 clinics. Their objective, as with all healthcare providers, is to improve the lives of their patients. However, a recent data breach has done little to inspire a sense of wellness in their patients. The breach, which occurred in May this year but is only just being reported, was part of a ransomware attack. Norton Healthcare’s network was breached for two days, but there appeared to be no evidence that their medical record system had been accessed. 

Nonetheless, healthcare data should always be secure, and breaches in local networks represent a major cause for concern. 

The Norton Healthcare Attack 

The exact nature of the attack has, at present, not been released. But we do know what the impact of the breach was. After discovering that an attack was taking place, Norton was forced into turning its network off, the last thing a healthcare provider wants to do. As the attack was unfolding, Norton received, in a novel twist, a faxed ransom note featuring threats and demands. Later that month, a ransomware group known as ALPHV claimed responsibility for the attack. 

ALPHV released a statement to the dark web which claimed that they had managed to compromise 4.7TB worth of data from Norton Healthcare’s servers. As proof, ALPHV uploaded numerous files – containing patients’ bank statements and Social Security numbers – to backup their claims. Norton’s official line is that only some network storage devices were breached, and these only contained identifying information rather than any medical data. 

How Can Healthcare Providers Protect Themselves?

With more and more healthcare providers coming under attack from threat actors, it’s important that they understand how to minimize their risk. In fact, these lessons are valuable for any business running an IT network, so it’s time to find out how. So, to stay safe from ransomware attacks, make sure you follow this best guidance: 

  • Regular backups: it’s vital that you perform regular backups of your data to ensure, if it becomes encrypted by ransomware, you still have access to it. Ideally, these backups should be completed daily at the very least, and they should always be saved to secure locations. It’s important to keep copies of your backups offline as well, this will allow you to access your data even if you need to take your network down. 
     
  • Partition your hard drives: to minimize the impact of a breach, it’s a good idea to partition you hard drives and data storage. By separating these from your main network, and from each other, you’re limiting the files and data that malware can access. This minimizes the risk of data loss and allows you to keep important systems online. 
     
  • Employee training: educating your staff about the dangers of social engineering and phishing emails is one of the most important steps you can take. Ransomware, such as the strain encountered by Norton Healthcare, is often spread through emails and your employees need to be able to identify these threats before clicking on them. 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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The Importance of an IT Induction in Business

Best Practices, Employee Training, IT Induction, IT Plan, Ophtek, Training, , ,
30
Jul 2019

Every business is unique. This is especially true when it comes to IT infrastructures. That’s why any new starters in your business need an IT induction.

It would be foolish to assume that a working knowledge of Microsoft Office is enough for a new employee to log on to your network. Each and every computer network differs in untold ways. And this means that new starters need to understand what they’re logging on to. Unfortunately, many organizations fail to grasp this fact. The end result is usually chaos and disruption.

A good IT induction can help your business avoid these setbacks by educating your employees on the best practices for your network. In particular, an IT induction can be used in the following ways:

  • Setting up Accounts: A new employee will need to create user accounts and passwords to access your network. During an induction you can take the employee through the account setup process and demonstrate how to log on correctly. There’s nothing worse for productivity than a locked user account, so it’s crucial that this process is thoroughly explained. And don’t forget to advise employees on the best password practices. 
  • Underline Your Policies: It’s important to set out your IT policies from the very start. For example, access to the internet for personal use may only be acceptable during breaks. And social media access may be completely restricted. Another key point to raise during the induction is your company’s policy on external devices. It’s increasingly popular for employees to bring their own devices to work in order to maximize productivity, but there’s also a major security risk with USB devices. An IT induction allows you to tackle this early on.
  • Educate on Cyber-Security: The threat of malware, ransomware and viruses isn’t unique to your business. However, the importance of good cyber-security needs to be established before a new employee logs on to your network. It may be that they’ve heard it all before, but a quick refresher is never going to harm anyone. Therefore, take the opportunity of an IT induction to go through the most common security threat. And, for extra assurance, invest in a training application which tests new employees’ aptitude with cyber-security. 
  • Highlight the Employee’s Duties: Every employee within your business should be expected to demonstrate a certain level of duty when it comes to your IT infrastructure. It’s vital that they understand what is and isn’t expected. For example, they should be expected to memorize their passwords rather than writing them on post-it notes and attaching them to their screen. However, they should not be expected to fix hardware issues – processes need to be set out on how employees escalate these issues to IT professionals. 

If you can establish a firm induction policy that covers all bases then you’re placing your business in a fantastic position. Not only can it help protect the security of your network, but it also allows you and your employees to get the best out of the network. And this can deliver a very welcome boost to productivity levels throughout your organization.

For more ways to secure and optimize your business technology, contact your local IT professionals.

 

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