The headlines generated by cybersecurity attacks always focus on the damage caused by hackers, but who exactly are the hackers and why do they hack?

Financial losses associated with cybercrime hit a mighty $12.5 billion in 2023, so it’s clear to see that hackers have a major impact on society. And yet we know so little about them. Characterized as shady, hidden figures, hackers rely on this mysterious air to create panic and fear when they strike. Technically savvy, they pose a major threat to computer systems all over the world, and they often get away with it through a mixture of ingenuity and bravado.

To help you understand their motives better, we’re going to pull back the digital curtain and show you who these hackers are and what drives them to attack IT infrastructures.

The Main Types of Hackers

There are many different types of hackers, with different methods of operation and varying skillsets. The main variants you’re likely to encounter are:

  • Black Hat Hackers: Perhaps the most infamous type of hacker, black hat hackers are regularly discussed on the Ophtek blog due to their love of breaking into IT systems. Their main activities involve launching malware, compromising software vulnerabilities, and setting up phishing campaigns.
  • White Hat Hackers: In contrast to their black hat counterparts, white hat hackers are a force for good. Typically, they work in conjunction with organizations to identify weak spots in their IT security e.g. demonstrating where software vulnerabilities are present or highlighting the use of default passwords on routers.
  • Hacktivists: These hackers aren’t out to commit cybercrime in the same way as a black hat hacker, but hacktivists operate on the wrong side of the law in order to bring about social or political change. A good example of this can be found in the 2022 attacks launched against Russian websites by the hacking group Anonymous, an attack designed in response to the Russian war on Ukraine.

What are the Motivations Behind Hacking?

Every hack will have a motive behind it and it’s important to understand these motives in order to better protect our computer systems. The main driving forces behind cyberattacks include:

  • Financial Gain: As with all crime, money acts as a significant motivating factor. Stolen credentials, for example, can be sold on the dark web for large amounts of cash. Likewise, the rise of Malware-as-a-Service has proved highly lucrative for hackers and been responsible for some devastating attacks.
  • Challenging Themselves: Hackers love the prestige of a successful hack, and this hit of dopamine is enough to encourage them to set about launching increasingly audacious attacks. This not only challenges them and provides a firm motivation, but it also encourages them to hone their skills and make their attacks harder to defend against.
  • Personal Grievances: Often, the main motivation behind a hack is simply a slice of old-fashioned revenge. An ex-employee, perhaps terminated unfairly in their eyes, may seek revenge by exploiting their knowledge of an organization’s IT system. This insider knowledge may offer them the opportunity to strike back and hurt the organization.

Final Thoughts

Hackers, with their varying objectives and motivations, are a complex set of individuals and groups. While some may be a force for good, just as many have taken up their craft to inflict damage and benefit financially from their digital chaos. Whatever their circumstances, one thing remains clear: it’s crucial to strengthen your IT systems against all threats all the time.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Technology advances at a rapid pace, and this means you need to build scalability into your IT infrastructure to maintain future productivity. 

Businesses need to future proof their IT infrastructure to ensure long-term success and sustainability. After all, technology is constantly evolving, and failing to adapt can result in outdated systems which hinder growth, productivity, and competitiveness. But if you adopt a culture of future proofing, you can minimize this risk by using new technology to enhance scalability and maximize your productivity. Implementing scalability, however, is easier said than done. And that’s why we’ve decided to give you a head start with some suggestions. 

The Best Future Proofing Methods for Success 

If you want to make sure that your IT infrastructure remains relevant and keeps one eye on the future, make sure you adopt these best practices for future proofing: 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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Microsoft Teams has experienced a surge in popularity among businesses since the pandemic, and this makes it a highly prized target for hackers. 

Businesses find Microsoft Teams a powerful tool as it allows employees to work remotely, communicate and be productive. And it’s all through one app. This is why it’s a fantastic business solution and used by 280 million people. Naturally, the size of this audience is going to turn a threat actor’s head. Where there are high numbers of users, there’s an opportunity for malware to be successful. And that’s why the discovery of a vulnerability in Teams has caused so much concern. 

The Vulnerability Lying Within Microsoft Teams 

One of the main uses of Teams is as a communication tool, and this means that the potential for spreading malware via file transfers and linked hard drives is high. But this newly discovered vulnerability is very different. Therefore, it’s important you understand the threat it poses. 

Now, Microsoft Teams allows you to communicate with a wide range of people within your organization. It also allows you to communicate with external parties e.g. subcontractors, clients and facility management teams. Usually, these external users are unable to transmit files to other organizations through Teams. And this is a good thing, as it lowers the risk of malware being sent between businesses. 

However, the security protocols which are in place to stop unauthorized file sending can, it turns out, be compromised. Once this vulnerability is exploited, a threat actor can start sending malware direct to the Teams inbox of staff within that business. Often, the threat actors are increasing the chances of their attack being successful by setting up similar email addresses to that of their target. All it takes is for one employee to open the malware and it can start to spread. 

While the incoming message will still be tagged as “External”, the busy nature of many employees’ days means that it’s likely this message will be ignored. Also, this method of attack is relatively new. Users are well drilled in the telltale signs of a phishing email, but a Teams instant message is very different. Accordingly, the risk of falling victim to this attack is concerning. 

Staying Safe on Microsoft Teams 


Curiously, Microsoft has advised that this vulnerability doesn’t, at present, warrant fixing. No doubt, at some point, it will be patched, but for now you should remain cautious. To help strengthen your defenses, make sure you practice the following: 

  • Always update: there’s never an excuse for not carrying out software updates once they are available. It’s the quickest and simplest way to plug weak points in your cyber defenses, so, if they are not already in place, setting up automatic updates should be your priority. 
  • Reduce your availability: it’s possible to limit your communication through Teams to specific domains only. Again, this reduces your risk by ensuring that your staff can only communicate with trusted sources and not threat actors operating from similar, yet malicious domains. 

For more ways to secure and optimize your business technology, contact your local IT professionals. 

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Every business wants their IT infrastructure to be secure, so it’s crucial that you understand all your options. And two of the best are an SOC and an NOC. 

A Security Operations Center (SOC) and a Network Operations Center (NOC) are exciting options for your defenses, but not everyone knows what they are. The good news is that both of these options, which can be based in-house or outsourced to external contractors, are here to protect your IT operations. And they both do this with a high level of sophistication, which ensures that cybersecurity threats are quickly identified and nullified. 

How Does an SOC Protect Your IT Infrastructure? 

Integrating an SOC into your cybersecurity strategies is one of the quickest ways to enhance your defenses. In short, an SOC is a dedicated team of professionals who can provide 24/7 monitoring of your IT systems. Their main duties include: 

Why Does Your Organization Need an NOC? 

IT networks are complex, highly complex. This means that monitoring them effectively is difficult, but crucial when it comes to securing them. It’s difficult for your standard IT team to dedicate themselves to this task, so this is why the emergence of NOCs is so exciting for organizations. With an NOC supporting your IT infrastructure, you can expect 24/7 coverage in the following areas: 

For more ways to secure and optimize your business technology, contact your local IT professionals.

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A new piece of malware has been found to be targeting Microsoft Exchange servers operated by both military and government organizations all over the world.

Discovered by security giants Kaspersky, who also gave the malware its name, SessionManager appears to have been at large since March 2021, but its existence has only just been confirmed. It’s believed that SessionManager was created by Gelsemium, a relatively new hacking group who have already conducted a number of serious cyber-attacks.

Naturally, you would expect military and government organizations to have some of the strongest cybersecurity measures in place. And they do. However, there’s not a single IT infrastructure which can be described as 100% secure. And, as SessionManager has proved, where there are vulnerabilities, there’s a way in.

How Does SessionManager Operate?

At the start of 2021, Kaspersky revealed details of ProxyLogon, a series of vulnerabilities discovered in Microsoft Exchange. As a result of these vulnerabilities, threat actors were presented with an opportunity to install malicious modules into web server software for Microsoft’s Internet Information Services (IIS). And this is exactly how the SessionManager module came to be embedded within numerous organization’s servers.

Once installed, the threat actors were able to use SessionManager to carry out the following tasks:

  • Carry out remote command execution on affected devices
  • Gain quick and easy access to email accounts within the organization
  • Install further malware to maximize the way in which servers were compromised
  • Using infected servers to manipulate traffic moving across the network

As SessionManager has managed to operate without detection for over a year, it has been able to harvest signification amounts of sensitive data and take control of high-level networks. Even after SessionManager’s discovery, security experts have been slow to move, with Kaspersky commenting that a popular file scanning service was still failing to detect SessionManager. Accordingly, SessionManager remains active in the digital wild and maintains its threat.

What If You’re Infected with SessionManager?

Even if you do discover that your network has been infected by the SessionManager module, deleting it is not enough to fully rid yourself of it. Instead, you will need to go through the following:

  • The most important step to take first is to disable your IIS environment
  • Use the IIS manager to identify all references to the SessionManager module and ensure that these are fully removed
  • Update your IIS server to eliminate any known vulnerabilities and leave it fully patched
  • Restart your IIS environment and run a final check for any traces of SessionManager

If, of course, you want to prevent vulnerability threats such as SessionManager being enabled in the first place, then you need a conscientious approach to updates. The sooner you can install a firmware upgrade or a security patch, the sooner you can plug security holes in your IT infrastructure.

Sure, we live in a fast-paced world and it’s easy to forget minor tasks such as installing upgrades, but with automate installs a viable option, there’s not really an excuse. Therefore, keep your organization’s network safe by automating updates and enjoying the peace of mind this brings.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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