How to Fix the Most Common Printer Problems

fix printer, Ophtek, Printer Security, printer vulnerability, Printers, ,
10
Nov 2020

Times may change, but the humble printer is still an important tool in business. But, as with all technology, printers can fail and need repairing.

Luckily, some of the most common printer problems can be fixed without the help of a technician. However, understanding how to fix these problems is crucial to your success. And humans don’t come pre-programmed with a list of printer malfunction solutions. But, thankfully, you can learn how to solve these printer problems relatively quickly.

All you have to do is take a quick look at our guide on how to fix the most common printer problems.

Fixing Your Printer

It’s always frustrating when you hit the print button and your printer does nothing. The accompanying red error light serves only to compound this frustration. But you don’t need to remain frustrated for long. Some of the simplest solutions can be found below:

  • Paper Jams: There’s nothing worse than the sound of paper scrunching up in a printer. It’s even worse when you’re trying to print something urgently. We’re all familiar with having to carefully remove sheets of jammed paper from printers, but you can do a lot to avoid it in the first place. Start by making sure that your paper tray is not overfilled, in fact, try to always under fill its capacity by 5 – 10%. It’s also vital that your stack of paper is carefully squared as it’s put into the tray, loose sheets can soon cause havoc. 
  • Slow Printing Speeds: A printer which churns out pages at the speed of a sloth is a cause for concern. But it’s a problem you should be able to fix quickly. If you’re printing wirelessly then try moving closer to your router. It’s also possible that your printer simply isn’t able to meet your productivity needs, especially if you’re working with an older printer. However, by printing in draft mode you will be able to speed up the printing process until you have a new printer. 
  • Streaks and Lines on Printouts: It’s irritating when you print out a document only to find that it’s covered in streaks and lines. You want your document to look its best and not like something printed in the 1970s. The most common reason for these defects is down to a blocked print head. Luckily, many modern printers have an in-built ‘head cleaner’ function which can quickly be activated. Just check your printer manual for the best advice on cleaning the head. 
  • Printer Not Connecting to WiFi: The magic of WiFi has meant that wireless printing has never been easier. But when your printer fails to connect it’s enough to make you scream. You don’t have to fret too much though. Firstly, make sure your printer is within range of your router. Secondly, try resetting your devices in order to bring them back online. And, finally, check that your printer drivers are fully up to date. This strategy gives you the best change of solving any connectivity issues.

Not every printer problem can be solved in-house, otherwise there would be no need for technicians. Nonetheless, the advice above should prove invaluable in fixing the most common printer problems.

For more ways to secure and optimize your business technology, contact your local IT professionals.

 

 

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The Best Practices for Securing Your Printer

Printer Security, Printers, Security, Security Threats, , ,
31
Jul 2018

A printer may seem like a fairly innocuous piece of hardware, but it’s this assumption that makes it a major security risk. Therefore, it needs securing.

In a business, it’s likely that every single printer is networked. And, if something’s networked, then it represents a way into your network. Printers have been being hacked for decades, but it’s not as common as other threats such as malware and viruses. Accordingly, the average PC user in your organization is likely to be unaware of any security risks relating to that printer in the corner of the office.

However, there are plenty of risks and you need to understand what these are and how you can secure your printer and protect your network.

What are the Security Risks Associated with Printers?

When you’re working with printers, you need to be aware of the following security risks:

  • Back Door Access: Any piece of hardware on your network presents an opportunity for hackers to get a foothold in your network; printers are no different.
  • Print Data is Stored: A significant amount of print data is stored on internal memory within the printer and this can compromise the security of confidential data.
  • Susceptible Settings: Print settings can easily be manipulated to print to different locations and alter content during transmission to the printer.
  • Unsecure Documents: Printed documents can easily sit on printer trays for hours in a busy office and this is a major security risk as anyone can access them.

As you can see, there are myriad security issues related to printers, but how do you go about solving these threats?

Making Your Printer More Secure

Thankfully, there are simple and easy to action steps you can take to make your printer more secure:

  • Always Install Updates: As with all hardware, installing updates is one of the most crucial steps to take when it comes to securing hardware. All it takes is for one update to be missed for your printer to suddenly become vulnerable to new threats. It may seem fiddly and time consuming to install security patches, but it’s a lot easier to deal with than a compromised network.
  • Use Swipe Cards to Print: The best way to ensure that the correct people are picking up the correct documents from the printer tray is to employ swipe card authorization. For example, if one person in the office sends a spreadsheet to the printer, then it will only be printed once their card is swiped at the printer. This ensures that documents will not sit on the print tray for long periods.
  • Decommission Printers Correctly: When it comes to decommissioning printers, it’s vital that internal memory and hard drives are wiped. Once wiped, they should be destroyed to maximize the security of any data stored on them.
  • Limit Access to Settings: Access to printer properties and access settings should be tightly restricted to minimize disruption to the print network. A receptionist, for example, should have no need to install new drivers or disconnect printers from the network. All they’re likely to need access to is whether something is printed in color or black and white. Only IT professionals should have access to more complex, operational settings.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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