As a business owner, it’s crucial you protect the data held by your organization. And the FTC Safeguards Rule means this is an absolute necessity.

Originating as part of the Gramm-Leach-Bliley Act in 2002, the FTC Safeguards Rule is a set of regulations which govern how a business must protect its data. After all, a business not only holds sensitive information regarding its customers, but also its employees. And in the modern age, this data is constantly in the crosshairs of threat actors. Therefore, safeguarding this data is paramount. Otherwise, your business is at risk of being slapped with hefty fines and penalties.

A Closer Look at the FTC Safeguards Rule

If you want to adhere to the FTC Safeguards Rule, you need to put a comprehensive strategy into place. Our recommendations for drawing up a plan are:

What Happens When You Don’t Comply?

As of June 2023, if your business fails to comply with the FTC Safeguards Rule, the FTC have the power to hit you with a fine of up to $100,000 per violation. And if you make multiple violations, these fines can quickly cause you major financial damage. There’s also the risk of any affected customers or employees also taking legal action against you. Compliance with the FTC Safeguards Rule, therefore, needs to be a major priority for businesses of any size.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Every business relies on digital documents, but the threat of data breaches and cyberattacks mean these documents must be correctly secured.

There are many types of documents a business uses daily such as Word, Excel, PDF, and digital images. All of these can contain sensitive information, and it’s no surprise threat actors want to get their hands on them. Not only can a threat actor use these to compromise other accounts, but they can cause real financial damage with them. Accordingly, it makes sense to secure your organization’s digital documents to keep them safe.

Securing Your Digital Documents

Your business may contain numerous files in different locations, but the good news is that securing all of them is straightforward. Just make sure you follow these best practices:

  • Password Protection: the simplest way to secure your digital documents is by implementing password protection. A common security measure for decades, passwords put a major barrier in the way of unauthorized access. Not all files can be password protected, but common files such as Microsoft 365 documents and Adobe PDF documents can.
  • Use Strong Passwords: central to good password protection is strong passwords. Never use passwords which are easy to guess e.g. using “password” or “admin”. Instead, always use passwords which combine upper and lower case characters with numbers and symbols. It’s also recommended that passwords are longer than 8 characters and different passwords should be used for different documents.
  • Restrict Access: it’s important to remember not every employee needs access to every single file within your organization. Your marketing team, for example, doesn’t need access to your finance team’s documents and vice-versa. Accordingly, you need to restrict access to only those who need it. The best way to achieve this is by setting up ‘restricted’ drives for each team to store their department-specific documents.
  • Use Windows Encryption: compromised devices present a goldmine of data for threat actors, but it’s possible to avoid this disaster by encrypting your devices. Yes, if you’re running Windows 10/11 Pro or Enterprise versions, it’s possible to encrypt data and provide access only to those with authorization. This is easy to put in place and, if Windows encryption is not available on the device, you may still be able to use BitLocker encryption to encrypt it.
  • Always Create Backups: in the event of a ransomware attack, your organization could find all of its documents encrypted and inaccessible. This is why creating backups is the surest way to enhance the security of your digital documents. The preferred method for executing this is with the 3-2-1 backup method, as this provides you with multiple copies in different locations. Complete loss of your data is minimized and there’s no need to pay any ransom fees.

Final Thoughts

All it takes is for a single file to be compromised by threat actors to cause major damage, so it’s crucial that you prioritize securing your digital documents. Putting the suggestions above into practice is relatively easy, and it ensures your data remains safe. So, don’t delay, secure your digital documents today and benefit from the peace of mind it provides.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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A new phishing campaign, launched in March 2024, has been targeting financial firms all over the world with the JsOutProx banking trojan.

The JsOutProx malware campaign was first detected by Visa, with their Payment Fraud Disruption team sending out security alerts to stakeholders about the threat. So far, the targets of the attack have been based in Africa, South Asia, and the Middle East. The identity of the threat actors behind the attack are currently unknown, but it’s speculated they may be China-based or receiving support from China.

Financial malware always has the potential to cause great damage to organizations and individuals, so it’s important you understand the threat posed by JsOutProx.

The Lowdown on JsOutProx

First detected online in 2019, JsOutProx provides remote access to infected PCs by way of a JavaScript backdoor. This foothold allows threat actors to carry out numerous malicious attacks within the infected system. These include downloading further malware, data harvesting, taking screenshots, executing files, and embedding itself deep within the target. Plugins are utilized to launch these attack methods, an indicator this is a sophisticated piece of malware.

JsOutProx relies on JavaScript to carry out its attacks, and this method has been employed to deceive targets. Whereas many PC users understand the threat of a specific file type – such as a Word document or .exe file – they’re less likely to have knowledge of the threat posed by JavaScript code. Additionally, JavaScript coding is unintelligible to many anti-malware tools, so it has the potential to go undetected by software expected to keep PCs secure.

How is the JsOutProx Attack Launched?

Using phishing email techniques, JsOutProx is distributed through emails purporting to be related to MoneyGram or SWIFT payment notifications. However, far from being from genuine financial institutions, the senders behind these emails only have malicious intentions. Once recipients have fallen for the bait in the phishing emails, the JsOutProx code is activated and allows the threat actors to position themselves within the infected PC. Once installed, JsOutProx adopts a number of functionalities to enhance its position, such as changing DNS settings, editing proxy settings, and bypassing User Account Control detection.

Protect Your PCs from JsOutProx

A significant proportion of internet users have access to online banking services, and this is why JsOutProx has maximized its chances of snaring victims. Thankfully, you don’t have to fall victim to JsOutProx and compromise the security of your PC. All you have to do is make sure you practice the following:

  • Protect your browsers from scripts: many malware attacks such as JsOutProx rely on scripts to launch their attack within browsers. Therefore, it makes sense to protect your browsers from malicious scripts. Luckily, this is a relatively simple task thanks to ready-made browser plugins such as ScriptSafe for Chrome. These browser extensions protect you by blocking unwanted content and providing alerts against blacklisted sites which are malicious.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Authentication is crucial when it comes to tackling cybersecurity threats, and this is especially true when it comes to sending and receiving emails.

Many of today’s cybersecurity threats are delivered via email, such as the recent Spica attack. This can make people wary of emails landing in their inbox. But email represents a vital communication channel for businesses. Therefore, if you’re sending an email, you need to make sure that the recipients know it’s trustworthy.

One of the simplest ways to authenticate your emails is to use methods such as SPF, DKIM, and DMARC. You may not be familiar with these tools, but they can act as a stamp of approval that any emails you send are genuine. And it’s time to learn more about them.

Why Do You Need Email Authentication?

The threat of malware delivery over email is well known, with techniques such as social engineering and malicious links/files being prevalent in the digital landscape. Naturally, the last thing your stakeholders need is the threat of having their IT systems compromised. So, it’s important you can email safely and effectively.

The main benefit, of course, is that your stakeholders are less likely to fall victim to malware attacks. However, there are additional benefits. By implementing email authentication, you are actively building trust with your customers and partners. If you can prove your emails are genuine, the recipients are more likely to open them. Furthermore, email authentication ensures your emails are less likely to be labelled as spam, and this reduces the risk of them being redirected to junk folders.

The Principles of SPF, DKIM, & DMARC

The three main tools for authenticating emails ae SPF, DKIM, and DMARC. Combining these three protocols together delivers a strong level of authentication and ensures your emails are read rather deleted. But what are they?

  • Sender Policy Framework (SPF): this tool eliminates the likelihood of email spoofing being used to impersonate the sender’s IP address. SPF records are published and can be verified by receiving systems to confirm an email is genuine. Once an email server cross references this SPF record against your IP address, it will deliver the email if it matches.
  • Domain keys Identified Mail (DKIM): acting as a digital signature to outgoing emails, DKIM provides a further layer of email authentication. This signature comprises an encrypted key pair, one stored publicly in your domain name system (DNS) and one stored privately. With this digital signature attached to an email, a recipient’s server can authenticate the private key against the public one stored in your DNS. This minimizes the risk of spoof emails and maximizes email security.
  • Domain-based Message Authentication, Reporting & Conformance (DMARC): working alongside SPF and DKIM, DMARC acts not only as a form of email authentication but also as a reporting system. DMARC allows domain owners to dictate how recipients should handle emails which have failed SPF and DKIM checks. This is governed by policies laid out in the DMARC DNS record.

Authenticate Your Emails

SPF, DKIM, and DMARC are all vital for mitigating the risks associated with malicious emails and the resulting impact on IT infrastructures. By implementing these three protocols, you are maximizing the efficiency of your email communications and fostering trust with your key stakeholders.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Healthcare data is some of the most sensitive data in existence, but a major hack has just affected up to 15 billion records.

Change Healthcare, who provide revenue and payment services for healthcare providers and patients, has announced that its systems have been compromised by threat actors. With Change Healthcare processing around 15 billion transactions a year, this represents a major attack. And the impact has already been felt. Healthcare providers have been struggling to charge for their services, while patients have been struggling to get their prescriptions issued. It’s a nightmare scenario for all involved and underlines the effect malware can have.

How Did Change Healthcare Get Hacked?

The precise details of how Change Healthcare was hacked has not, as yet, been revealed. However, we do know it was carried out by a ransomware group which goes by the names of ALPHV or BlackCat. Naturally, their trademark attack style involves ransomware, and it’s most likely that this was utilized in the Change Healthcare attack. With ransomware typically encrypting data, this is highly damaging for any service handling healthcare data. By encrypting patient records, the hackers would be severing a crucial flow of information.

The attack came on the 21st February 2024, and Change Healthcare took down their systems on the same day. A week later, BlackCat announced they had been behind the attack. Details of a $22 million payment to the ransomware groups have also been revealed, although Change Healthcare are yet to confirm this was made by themselves. Prescription claim submissions and payment systems have recently been reinstated by Change Healthcare, but full access to their systems is unlikely to be restored until mid-March.

Who is BlackCat?

BlackCat has been active online since 2021 and, since then, has launched a series of audacious attacks. The group was linked to the Colonial Pipeline ransomware attack in 2021, and it also took responsibility for the MGM Casino attack in 2023. Headlines such as these didn’t go unnoticed, and in December 2023, the US Department of Justice set about disrupting BlackCat’s activities. Clearly, though, the resulting Change Healthcare attack has demonstrated how BlackCat was unharmed by this resistance.

Staying Safe from Ransomware

The threat of ransomware is well known, but the Change Healthcare attack is a big deal and acts as an important reminder to stay vigilant. With this in mind, we’re going to show you the best ways to stay safe from ransomware:

  • Regular software updates: ransomware often takes control of IT infrastructures due to software vulnerabilities. Accordingly, you need to make sure automatic updates are activated on your operating system. This ensures your software is updated as soon as an update is available, preventing you from running a network with open doors for threat actors.
  • Employee training: your employees are one of your most powerful forms of defense against ransomware threats. Therefore, regular training on cybersecurity threats such as identifying phishing emails, malicious websites, and understanding how to report cybersecurity incidents is vital. With this in place, you can rest assured your network is as secure as possible.
  • Regular, isolated backups: you need to regularly back up critical data and ensure that backups are stored in a secure, isolated location. Automated backup solutions can help ensure consistency and reliability in the event of your data being encrypted by ransomware.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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