What Should You Do AFTER a Data Breach?

Data Breach, data recovery, Data Security, Hackers, Hacking, Ophtek, , ,
04
May 2021

One of IT security’s main aims is to avoid data breaches. However, breaches are inevitable in the modern age. Therefore, you need to know how to recover.

The impact of a data breach can be huge and catastrophic for all involved; organizations and their clients can be equally affected when data is stolen. And, in many cases, the clients are the ones who have the most to lose e.g financial and personal data being leaked and spread by hackers. Accordingly, if your organization finds itself in the unenvious position of experiencing a data breach, there is a lot of work to do.

A data breach is a stressful event and cleaning up afterwards can be a real struggle. But, with our tips on what you need to do after a data breach, you should find it a little easier.

Coping with a Data Breach

Once a data breach is confirmed then it’s crucial that you carry out the following:

  • Identify the Stolen Data: Understanding exactly what has been breached is vital when it comes to evaluating the extent of the attack. As long as you have a suitable set of defenses in place, you should have access to intrusion detection systems. These tools will provide an insight into which files were accessed and what the hackers did with them e.g. deleted or copied them. Putting this picture together will allow you to determine your next steps.
  • Prepare a Fix and Test It: A data breach indicates that there is a hole in your defenses, so you should act quickly to plug this. It may involve installing a security patch or it may require a more in-depth response from your IT team. Whatever the solution, you need to put it in to place as soon as possible. This will protect your data and limit any further damage. But you need to make sure this fix works. Test the solution several times to guarantee that the attacker cannot launch the same attack again.
  • Advise All Your Customers: It’s essential that, once your fix has been established, you inform your customers of what has happened. Naturally, they will be anxious as the phrase “data breach” carry a certain amount of dread. Honesty, therefore, is the best policy. Advise your customers of the data that has been breached and how it could affect them. This may be as simple as asking them to change their passwords, but could also extend to contacting their financial providers if the relevant information has been compromised.
  • Evaluate and Build Stronger Defenses: The one benefit (and we’re using that verb lightly) of a data breach is that it prompts you to strengthen your IT defenses. Your organization will need to carry out a full investigation to understand exactly what happened. Was, for example, the breach able to succeed due to out-of-date software? Or was it down to a lack of staff training on the dangers of social engineering? Regardless of the cause, the solution will need to be determined and put in place to prevent future breaches.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What Can the Cloud Do for Your Business?

Backup, Backup Strategies, Cloud, Cloud Backup, Cloud Storage, Data Backup, data recovery, Data Storage, Ophtek, , , ,
16
Jul 2019

 

Around 77% of businesses work with cloud computing in at least one respect. Clearly it’s an important tool, but what can the cloud do for your business?

Cloud computing has been steadily transforming the way we work for the last decade. And it’s crucial that your business gets on board. We live in competitive times and even the tiniest of edges can have a significant impact on performance. But what can you use the cloud for? And how can it transform your business? These are good questions and ones that you need to know the answers to.

To help you understand how you can harness the power of the cloud we’re going to demonstrate what it can do.

How Can You Use the Cloud?

Despite the complexities behind the infrastructure, cloud computing is a relatively simple concept. The cloud is a digital infrastructure which is available to multiple users over the internet. It’s your existing physical network, but transcribed into binary code. And, thanks to the possibilities of the internet, it can be connected to from anywhere in the world.

Cloud computing has been a revolution in business computing. It’s a methodology which brings a seemingly endless series of benefits to its users. And who wouldn’t want to sign up to that? But what exactly can the cloud do for you? Let’s take a look:

  • Remote Working: Physical space within organizations is a valuable commodity. However, employees take up a lot of physical space. And this can lead to a lack of space for stock and equipment. But the flexibility offered by the cloud solves this problem. As long as an employee has an internet connection they can connect to your infrastructure from wherever they way. This setup grants you the opportunity to maximize the space you have and offer more flexible working conditions to your employees. 
  • Data Storage: A lot of data is currently stored in the cloud and this amount is set to skyrocket over the next few years. It’s a modern phenomenon of data storage and one that is vastly different to past methods. Previously the norm had been to archive endless optical media and record data to huge hard drives. While this provided an immediate source of data for organizations it was all rather fiddly and bulky. Cloud computing consigns this to the past. And it does this by allowing you to store huge amounts of data in remote data centers which is instantly accessible. 
  • Shared Data: We’ve all experienced the pain of a lengthy download time. But now there’s no need to be frustrated. The cloud has seriously updated data sharing for the 21st Now you can back your data up to hard drives on the cloud and provide instant access to whoever needs it. All you need to do is send them a link and the data will be readily available. And, without having to sit through an agonizingly slow download, the recipient can become more productive. 

For more ways to secure and optimize your business technology, contact your local IT professionals.

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The Principles of Testing Your Backups

Backup and Recovery, data recovery, Local Backups, testing backup, ,
26
Dec 2017

A backup can be the difference between your business trading and not trading, but it’s crucial that you test your backup to make sure it works.It’s nice to have the safety net of a backup to keep your data close at hand in the case of a data emergency, but this alone can’t be a guarantee that it’s safe and recoverable. And that’s why I would always recommend that you test your backup to help make your restoration as seamless as possible.

Understanding what to test and what to look for is vital when it comes to safeguarding the data in your backup, so I’m going to take you through some of the most basic checks.

Putting Your Backup Under the Microscope

What are the most important factors to take into account when testing your backup? Well, you can’t go wrong with the following:

  • Restore to multiple locations – A common mistake made with restoring backups is to only test them on the intended server or PC that they will be restored to. However, in the case of a data emergency can you honestly know for sure that specific servers or PCs will still be working? It’s possible for hackers to destroy servers, so it’s important that backup solutions are available e.g. laptops and temporary servers. Make sure that backups to these locations are tested as there could be compatibility issues behind them that need eliminating.
  • Scan the restored directories – It’s highly important that you monitor exactly what gets restored during your test backups. Remember, unless you investigate the contents of a folder then you can’t know for sure exactly what is in there. This may sound labor intensive, but once you’ve tested your backup and confirmed that entire directories are being restored, there’s less need to worry.
  • Don’t Just Test Once – Your network’s properties can change on a daily basis, so – although it’s not essential to test on a daily basis – you want to make sure that regular tests are carried out over the course of each month to ensure that factors such as software updates and configuration changes are taken into account. By regularly testing your restore, you’re minimizing the room for errors when your data is restored.
  • Test ALL your applications – Your organization’s IT continuity relies heavily on the ability to have access to all your applications, so it’s essential that you make sure all of these work following a restore. After all, whilst having access to your databases will be highly beneficial, if you’re unable to access your email server then you’re going to face all manner of communication issues.
  • Safeguarding your restore process – Your backup may be capable of fully restoring all your data and ensuring that your organization can continue to operate, but what if your restore software doesn’t work or the procedures aren’t understood? This can present a severe problem, so make sure that you keep install disks of your restore software and, whilst testing, make sure you document the entire process as this knowledge can easily be lost.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What Is Flat Backup and How Can It Benefit Your Data?

Backup and Recovery, data recovery, flat backup, ,
21
Dec 2017

There’s a new kid in town when it comes to data storage and it’s called flat backup, but it’s so new that not many people are aware of its benefits.

We’re all used to local backups and the popularity of cloud backups has skyrocketed over the last couple of years, but the data storage industry is now so huge that it’s constantly looking to improve and raise the bar. No form of backup, of course, will ever be perfect but the developers behind flat backup believe that they can eradicate some of the common problems associated with the current backup methods.

To help you understand exactly what flat backup is and what it can do for your organization, I’m going to shine the spotlight on this exciting development.

The Concept Behind Flat Backup

The backbone of flat backups is provided by snapshots of your data which copy the entire status of your data at any given moment. This sounds fine in principle, but how does this differ from any other form of backup? Well, with local and cloud backups, if you want to create a new backup you have to go through the process of creating a whole new backup, but a flat backup simply updates the existing backup. Changes to the data and any deletions are quickly flagged in the snapshot, so there’s no need to create a series of duplicate backups to highlight any changes.

These snapshots can then be stored and, if required, simply mounted to the application which requires data to be restored. There are no format changes required, simply a seamless transition of data. Flat backups, however, come with many more benefits which could encourage significant changes to your organization’s backup practices.

Flat Backup Benefits

The new approach of flat backups can deliver the following benefits:

  • Reduced Storage Space– The need for only one snapshot per application not only simplifies matters, but it will also lead to a dramatic reduction in storage space required for your organization. And, with this reduction in digital real estate needed, you’ll find that you start making savings as storage media can be downgraded.
  • Quicker Restores– One of the major problems with traditional backups is that restoring the data can be a time consuming affair. With flat backups, however, the recovery process can be implemented almost instantly which ensures your organization can get back to its normal operations as quickly as possible following a data disaster.
  • No Impact on Application Performance – Snapshots don’t affect application performance as dramatically as traditional backup methods, so this opens up the possibility of carrying out more flat backups throughout the day (every minute if required). This approach allows your business to archive more and more incremental changes to your data and improve the amount of data that can be recovered.

Final Thoughts

Flat backup is still in its infancy – even more so than the recent phenomenon of cloud backups – but it represents an intriguing evolution of backup methods. As with all backup methods, though, flat backup doesn’t avoid the need for multiple storage locations – if your flat backup snapshots are only stored in one location then they are at risk of being completely lost. Nonetheless, flat backups are something to consider for the future.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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What Can a Cloud Backup Provide Your Organization?

Cloud, data recovery, ,
12
Dec 2017

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Cloud backups have rapidly become the market leader in terms of backing up data, but what exactly can a cloud backup system offer your organization?

You only have to take the briefest of looks at the IT press to see just how popular cloud backups are, they’re positioned as the future and they’re allowing us to do new things with our data. And it’s not without good reason, cloud backups are probably the most important evolution that data storage has ever seen.

No organization should be without a cloud backup as one of its storage options, so it’s time to understand exactly what it can provide for your business.

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Why You Need Your Data in the Cloud

There are a huge range of benefits on offer from cloud backups, so let’s concentrate on some of the most important:

  • Constant access to your data – As long as you have access to the internet, you will be able to connect to your cloud. And this means that even if you’re a remote worker in the middle of Europe, you’ll still have exactly the same access to the same files as your co-workers in New York. This accessibility can seriously improve your business as employees no longer have to face timely waits whilst files are emailed over and, even better, all the relevant files can be accessed at any time of the day.
  • Energy Efficient – We live in an age where being green is highly important for both the planet and an organization’s public perception. And, thanks to cloud backup providers hosting multiple clients on their servers, everyone’s carbon footprint is seriously reduced by adopting cloud storage.
  • Offsite storage offers enhanced protection – Storing every copy of your organization’s files on site certainly provides quick access and can facilitate a quick restore in the case of a data emergency, but what if a different type of emergency hits your organization? Natural disasters can absolutely obliterate physical data sources, so keeping a backup off site – such as in a cloud system – provides you with an additional option for retaining and then restoring your data.
  • Cost and Space Savings – A cloud backup service reduces the need for your business to purchase and make room for physical storage systems. Almost all cloud backups go through a specialist provider who provides their own hardware offsite. Not only does this allow them to minimize their costs as they’re able to build a huge database of users who are renting their space, but they’re able to pass these cost savings onto your tariffs. And that’s one of the most attractive benefits of cloud storage.
  • Reduces Your IT Worries – Running a business is a highly difficult and time consuming cost, so having to worry about your storage capabilities is something you could really do without. With the explosion in cloud service providers ready and willing to provide offsite storage, this is a task that you can ship out to a third party and allow yourself to concentrate on making your business as successful as possible.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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