In the digital age, it’s crucial for your business to have a robust IT infrastructure if you want to achieve long-term success and sustainability.

An IT infrastructure, however, is a complex combination of services and components. Accordingly, building and maintaining one is far from straightforward. But if you want to support your day-to-day operations and build for future growth, it’s essential you prioritize your IT infrastructure. To help you get started, or evaluate your existing system, we’re going to take a closer look and how you can build and maintain it.

What are the Key Components?

A well-designed IT infrastructure will ensure your daily operations run smoothly, but what are the components supporting this success? The core elements comprising an IT infrastructure include:

  • Hardware: central to any IT system is the hardware, without which you wouldn’t have any IT capabilities. This hardware typically includes major resources such as servers for managing network activity, storage solutions for data management and backup, as well as networking equipment to support connectivity and security e.g. routers and firewalls.
  • Software: the backbone of your hardware will be software, which your team can use to process, store, and analyze data. This software can include operating systems such as Windows and Linux, or business applications which support core functions e.g. using Microsoft Excel to store data.
  • Network Infrastructure: depending on the size of your business, you may rely on Local Area Network (LAN) or a Wide Area Network (WAN). Generally, a smaller business will only need to work with a LAN, but larger businesses may work with several LANs connected to a main WAN. Both of these networks ensure there is a seamless data flow across your network.

Building and Maintaining an IT Infrastructure

Before you start operating across an IT infrastructure, you need to first build one and then establish a maintenance schedule. It’s an important process and one which requires great planning. So, to do this successfully, make sure you cover the following:

  • Carry Out a Needs Assessment: before investing in an IT infrastructure, perform a thorough assessment of your business needs. This involves understanding current and future requirements, identifying gaps, and setting clear objectives. It’s important to involve multiple stakeholders from your business in this activity, as well as working with IT experts to determine what’s viable.
  • Scalability: It’s difficult to predict future growth, but designing your IT infrastructure to be scalable is vital. This means selecting hardware and software that can grow with your business, allowing for easy upgrades and expansions when your business activity demands it.
  • Regular Maintenance: you should regularly update software and hardware to ensure optimal performance and security. Implement a maintenance schedule and keep up with the latest patches and upgrades. Remember, failing to implement security patches promptly can have catastrophic results for your IT security.
  • Monitor Performance: once your IT infrastructure is up and running, it’s important to monitor its performance. It’s very easy for small issues to escalate into major IT issues, so being proactive can help identify issues before they become critical.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Your server is the backbone of your organization’s IT functionality, but what do you need to consider when it’s time to upgrade?

Purchasing and installing a new server is a massive move for any organization. Install the best server for your needs and your productivity should skyrocket. Choose one that doesn’t quite fit with your business and it will seriously harm the way you’re able to operate. Therefore, choosing the correct server is important if you value your organization’s future.

Moving forward, though, isn’t always straightforward due to the complexity of such an upgrade. To help simplify matters, we’re going to share five things to consider when upgrading your servers.

  1. The Right Performance

First and foremost, you have to make sure that any potential new server is able to meet the needs of your organization’s IT needs. The main reason that an organization looks to upgrade is because the current technology isn’t able to fulfill their existing needs. Consulting with various department heads and IT professionals is essential to gauge the necessary requirements, so start by compiling this information and work from there.

  1. Is Integration Possible?

You’ve more than likely got an existing server in place, but upgrading doesn’t mean that you need to chuck your old one out with the trash. In fact, it’s possible that you’ll be able to integrate vast sections of your existing server into your new server. Not only does this potentially save you costs on new technology, but it also provides a level of consistency in terms of staff knowledge on the existing technology.

  1. Costs?

Performance, of course, is paramount, but price is equally important as all organizations work to a strict budget. Once you understand your performance needs, the next step is to evaluate which available servers meet this most closely. Technology, after all, can be costly, so you shouldn’t be paying for any technology that won’t be of use to your organization’s output.

  1. Factor in Maintenance

A brand new server is fantastic, but even the most up to date technology needs to be maintained. Any length of downtime is disastrous for any organization which understands the basics of productivity, so the shrewdest move with servers is to ensure that some form of maintenance cover is put in place. Often, there will be a warranty included with new technology, but this will always have an expiry date, so make sure you start asking about extended warranty options from an early stage.

  1. Future Upgrades?

It may seem counter-intuitive to consider future scalability as you upgrade, but looking to the future is vital when it comes to working with IT technology. The rapid pace at which technology expands means that you may need to consider growing your server a lot sooner than you expected. Discussing expansion options is crucial to safeguard against being lumbered with huge costs in the future when your existing technology is unable to expand further to keep pace.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Upgrading hardware can be a costly affair, so it’s often easier to stick with your existing hardware. How many benefits, though, are you missing out on?

New hardware is constantly being released, but there are two main reasons that organizations shy away from investing:

  • The initial costs are deemed too high when the current hardware can meet a certain level of performance
  • The downtime involved in installing new software is a major turnoff due to the break in productivity it can cause

However, aside from these necessary evils, upgrading your hardware can bring a wide range of benefits that your organization cannot ignore. To help you understand why upgrading could make a real difference to your productivity, here’s a list of the benefits:

Enhanced Performance

New hardware will almost always be quicker and more productive than your existing hardware. Technology advances at such a rapid pace that external hard drives hold more storage space than ever, printers print more sheets per minute and servers can operate at much higher speeds. With this increase in productivity, your organization can achieve more and increase the time available to advance your operations even further.

Increased Security

Cyber security is becoming more and more important, so it’s no surprise to find that it’s become a major selling point of new hardware. Not only is new hardware protected from all existing threats, hackers are unfamiliar with these new systems. Therefore, there’s less chance of them becoming vulnerable to security threats for a significant period of time. Additionally, support will be available for new hardware for much longer than your existing technology.

Downtime is Reduced

While it’s true that installing new hardware results in a certain amount of downtime, new hardware will actually reduce your organization’s IT downtime in the long run. Older hardware becomes less reliable over time and this is why crashes on older systems can easily become commonplace. However, with hardware upgraded, you’ll soon discover how your downtime is reduced due to the increased reliability of your new hardware.

Better Communications

Upgrading hardware can seriously boost your organization’s ability to communicate. Video conferencing software, for example, has now expanded into 4K technology and this not only looks fantastic, but also allows your organization to communicate clearly and professionally. And when it comes to communication technology, you want to be using the very best to engage with your staff and your customers.

Better Experience for your Employees

Your employees want to be using the best technology as it makes their jobs easier and more productive. Say, for example, your network is prone to lags in speed, this is going to seriously frustrate your employees who are unable to connect to certain applications. However, with upgraded hardware you’re enhancing your employees’ experience. No longer is there any delay in completing tasks and, as a result, they can achieve more than ever in a timely manner.

For more ways to secure and optimize your business technology, contact your local IT professionals.

 

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bad_USBWe’re all used to using USB devices with our PCs for easy connections, but it’s this convenience which also makes them perfect for hacking.

The hacks that grab the headlines are those that are distributed online and through email due to the huge numbers of people these can attack; USB sticks – and, in fact, any USB devices – are limited in their range due to their physical existence, but this doesn’t mean they can’t cause huge problems in localised areas. And hacks involving USB devices can completely disable your PC, so this can have a huge impact on the ability of your business to operate.

Therefore, we’ve decided it’s a good opportunity to give you a quick lesson on the USB hacks that can affect you and how you can counter this everyday threat.

The World of USB Device Hacks

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Due to the presence of autorun software loaded on to USB sticks, all a hacker needs to do is ensure that their infected USB stick is plugged into a PC to activate it’s malicious payload.  Sometimes, though, USB devices don’t even need to be plugged into the PC, so this is why they’re particularly tricky to identify and combat. Here are some of the most common hacks contained within USB devices:

  • USBdriveby – This USB stick is easily identified by the chain attached to it (apparently this is so the user can wear it round their neck!) and contains a particularly nasty surprise inside. Once plugged into a PC, it begins to imitate your keyboard and uses keystrokes to disable firewalls, opens backdoors to allow remote control and tells network monitoring apps that everything is okay.
  • KeySweeper – Disguised as a USB wall charger, the KeySweeper hack is a very well concealed device which uses wireless connections to identify and spy on local Microsoft wireless keyboards. And, by monitoring keystrokes, KeySweeper can quickly obtain login details and transmit these back to a remote location.
  • BadUSB – Another USB stick hack, BadUSB impersonates your keyboard to allow itself to reprogram firmware associated with your existing USB devices e.g. network cards can be reprogrammed to send users to sites containing malicious software which can soon infect your entire network.

All of these hacks are very simple, but can cause a lot of damage, so how do you combat them?

Combatting USB Hacks

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Thankfully, when it comes to USB hacks, there are some very simple steps you can take to combat them:

  • Educate your users on the dangers of USB devices. Some hackers have been known to drop infected USB sticks in the car parks of large corporations in the hope that a curious employee will plug them into their work PC.
  • Never ever use pre-owned USB devices in your business, always purchase new devices which can’t have been tampered with.
  • Lock USB port use on the PCs that make up your business and only allow access to trusted administrators. This is perhaps the most guaranteed way to prevent any infected USB devices activating their contents as the USB ports will essentially be disabled and unable to do anything.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Many people have resisted migrating from Windows 7 and 8.1 to Windows 10, but Microsoft has now announced that new processors will only run on Windows 10.

You might have noticed, last summer, that windows were popping up on your PC encouraging you to switch to Microsoft’s latest operating system (OS) – Windows 10. However, a high percentage of users avoided hitting the ‘INSTALL’ button.

You see, Windows 8 was somewhat of a disaster for Microsoft, both technically and aesthetically. As a result, consumers were reticent to take up Microsoft’s offer of a free upgrade as they had no idea what would be waiting for them.

These fears were further compounded when story after story emerged of issues with Windows 10 e.g. security flaws and Microsoft actively forcing installs onto users’ systems. As I’m sure you’ll agree, though, progress is always necessary, so you were probably going to give in at some point.

Microsoft has decided to try and force your hand a little sooner with their announcement that new processors will only be compatible with Windows 10, so let’s take a look at what this means for you and your business.

What Exactly Has Microsoft Announced?

Microsoft is keen for the latest processors being designed to use the most up to date Windows OS. This means that new processors released by AMD, Intel and Qualcomm will only work on PCs running Windows 10. If you’re running an old OS, they simply won’t work. And when Windows 11 comes around, the exact same procedure will be put in place.

Why is Microsoft Making This Policy Change?

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Upgrading previous versions of Windows always had a financial pinch for consumers, but Windows 10 is completely free. This is all part of Microsoft’s plan to market Windows 10 as a service rather than a costly product.

Microsoft wants everyone to adopt it, so ensuring that Windows 10 is essential for new processors means there will be no choice but to upgrade.

It’s also a move which will keep hardware developers for Microsoft happy as they will no longer have to outlay huge amounts of cash on making their processors backwards compatible.

Does This Mean You Have to Upgrade Immediately?

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You might be concerned that Windows is forcing you to not only upgrade to Windows 10, but also to upgrade to one of the new processors. However, this couldn’t be further from the truth.

Windows 7 and 8.1 will still receive essential security and application updates for several years, so, as long as your hardware stays the same, your OS will remain supported.

However, remaining on an ‘antiquated’ OS is not the best way for your business to stay competitive and work to its full potential. That’s why it seems as though it’s only going to get harder and harder to resist the upgrade to Windows 10.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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