unnamedRemote software has been vital for conducting online meetings and sharing desktops for years, but one of the most popular, TeamViewer, keeps getting hacked.

TeamViewer has regularly been the go-to option when it comes to businesses communicating online with colleagues, customers and technical support teams. Naturally, the procedures behind using remote software require a high level of trust.

And that’s why it’s worrying that a program which already asks you to relinquish control is at risk of being hijacked itself. This is potentially very troubling for businesses, so I’m going to take a look at what’s happening with TeamViewer.

TeamViewer Hack

The first rumblings of a hack emerged at the start of June when a disturbingly high number of TeamViewer users found that their PayPal accounts had been accessed. This was achieved by hijacking the users’ web browsers and accessing webmail and PayPal where users where still signed in.

What’s particularly worrying here is that many users reported having high levels of security in place. Even two-factor authentication (a gold standard of security) was not enough to stop the hijack taking place. Some of the hackers’ targets were lucky enough to be at their PC when the attacks took place, so were able to disconnect or revoke privileges, but others were not so lucky.

TeamViewer has not been keen to accept any liability for the attack. In fact, they have pointed the blame at their users re-using their TeamViewer login credentials on other websites which have then been hacked. However, it remains curiously strange that TeamViewer’s website went down for three hours at the height of the attack.

TeamViewer have since released a statement which confirmed their website outage, but claimed this was down to a denial-of-service and not a security breach.

TeamViewer’s Response

ximg_574f98a4ce746.png.pagespeed.gp+jp+jw+pj+js+rj+rp+rw+ri+cp+md.ic.Q8u1TYoCvPDespite TeamViewer not wanting to take any responsibility, they have since released two new additions to their software to increase security:

  1. Trusted Devices – By activating Trusted Devices, users are given the ability to approve any new device which is trying to connect to a TeamViewer session.
  2. Data Integrity – This feature is particularly clever as it monitors for any unusual behavior within the TeamViewer session. And, if this is detected, TeamViewer will not allow the session to continue without users resetting the password.

These are certainly useful features, but given the precious nature of remote sharing software, many users are wondering why these were not in place already.

Login Credentials Theft

Although many TeamViewer customers are upset over the company’s reluctance to accept any responsibility, TeamViewer may have a point about the theft of login credentials.

Just recently, a hacker has been trying to sell a mammoth database of stolen login credentials totaling around 640 million passwords. This is a major security threat and highlights the importance of protecting your passwords.

The best advice I can give, regarding passwords, is to remember the following:

  • Don’t reuse passwords on different accounts
  • Do not write down or tell other people your password
  • Use two factor verification wherever possible

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Insider_Threat

There’s a lot written about the wide range of external security threats to your business, but what about internal security threats? Do they exist?

Yes, they most certainly do! Your staff – or insiders as they’re known – pose the biggest security risk going for your business. Whilst there can be malicious intent on the part of insiders, the threat is more likely to come from an innocent mistake.

It’s crucial, therefore, that your business doesn’t allocate all its security energies purely on external risks. Instead, you need to make sure that there’s a well maintained program for monitoring the activities of your staff as well as educating them.

In order to understand these security threats and minimize their chances of occurring, I’m going to discuss the security phenomena of insiders.

Who Is an Insider?

The most important thing to note about insiders is that they’re not necessarily drawn exclusively from your pool of employees. What actually defines an individual’s status as an insider is whether they have access to your systems and data.

Now, whilst this immediately points towards your employees, it also indicates that the following individuals can be considered insiders:

  • Contractors such as IT teams and cloud suppliers
  • External auditors
  • Visiting customers accessing your Wi-Fi connection

Naturally, this opens up your businesses data to a large number of insiders who can pass easily in and out of your system.

What Risks Does an Insider Pose?

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Once an insider has access to your system there is a potentially huge list of activities they could carry out to breach your security and leave your data in a precarious position.

The actual nature of these breaches may seem relatively crude and simple, but they can have a particularly devastating effect. Say, for example, you keep a monthly spreadsheet of all your dealings with clients, wouldn’t it be an absolute nightmare if it fell into your competitors’ hands?

With a malicious insider at work this nightmare could soon become a reality with just one email attachment.

Of course, there still remain more sophisticated security breaches that can be instigated by an insider. Malware can be installed through USB sticks which can leave your network at the mercy of trojan horses, ransomware and potentially crippling system crashes.

And we can’t forget the good old fashioned carelessness of human error. It’s very easy for a naive employee to fall for an email scam and disclose sensitive details such as logon names and passwords, so this remains a major security risk.

Tackling the Threat of Insiders

Thankfully, businesses aren’t helpless in the face of insider security threats. In fact, they’re some of the simplest security breaches to prevent. Let’s take a look at what you can do:

  • Monitor abnormal behavior of employees such as accessing data and areas of the network not associated with their job role
  • Impose a strict level of access to third parties working on your network and ensure their activity can be monitored
  • Allocate access permissions based on employee roles in the organization to minimize the number of people accessing secure data
  • Prevent the usage of unauthorized external devices on your network e.g. employee’s personal USB sticks

Keeping the Insiders Out?

Now, it may seem as though this article points the fingers at your employees and third parties whilst screaming “DANGER!” but this isn’t the case! What I want to do is make you aware of how important it is to protect your business from all angles. The threat may come externally or it may come internally, but either way a threat is a threat and it’s crucial you counter all of them.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Adobe’s Flash Player – no stranger to security concerns – has recently been forced into issuing an emergency patch to protect its users from ransomware.

Despite the repeated horror stories of Flash Player’s buggy and easily exploited software, it’s still used on a regular basis by a huge number of people. That’s why any vulnerability which comes to light can have an impact on millions of systems.

This time, it’s that contemporary marvel of security scares known as ransomware which is making the headlines again. So, to keep your systems protected, let’s see what we can learn from Adobe’s latest debacle.

Adobe’s Zero-Day Flaw

The vulnerability at the center of Adobe’s woes is known as a zero day flaw, but what does this mean? A zero-day flaw refers to a software vulnerability which is completely new and unheard of. Due to its unexpected emergence, the team behind the software then, quite literally, has zero days to prepare a response.

And it’s this level of precarious defense which means zero-day flaws can spread like wildfire and cause absolute mayhem.

In this particular instance, Flash Player was discovered to contain a memory-corruption vulnerability which allowed hackers to hijack user’s systems. To take remote control of user’s systems, the hackers employed the use of the Magnitude exploit kit.

Using Magnitude, hackers were then able to download ransomware software – such as Locky and Cerber – onto user’s systems. This ransomware was then primed to encrypt personal files and demand a ransom to unlock these files.

All versions of Flash Player up to version 21.0.0.197 have been affected. And it’s not just limited to systems running Windows – Macs, Linux and ChromeOS are all vulnerable as well.

The Emergency Patch

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The threat was first discovered when security experts Proofpoint were investigating recent changes made to the Magnitude exploit kit. Once the magnitude of Magnitude had been established, Proofpoint swiftly contacted Adobe who was quick to rush out an emergency patch.

Thankfully, for Adobe, they had previously built in an exploit mitigation technique into Flash Player version 21.0.0.182, so this minimized the malicious impact of this zero-day flaw. However, you would be surprised by the amount of users who don’t update their software when prompted. As a result, a significant number of systems were compromised.

Once the emergency patch had been released, Adobe was also quick to advise all its Flash Player users to upgrade to the latest version. This would, hopefully, minimize the risk of further exploitations on older versions of the software.

Is Adode Safe?

This is a question which seems to get asked on a daily basis at present. And unfortunately for Adobe, things do not look great.

Hackers are clearly targeting Flash Player now and Adobe seems helpless in protecting its product. The knock on result of all this negative publicity is that PC manufacturers, such as Windows, are going to question whether it makes sense to bundle Flash Player with their products.

The key piece of information to take away from this article is that you should ALWAYS ensure all your software is up to date. This ensures you have the best protection possible against any potential security flaws.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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bigstock-Hacker-Typing-On-A-LaptopWebsites are vital for business, so any disruption to them can spell disaster. A Distributed Denial of Service (DDoS) attack spells it in capitals!

A DDoS attack sounds like a mouthful and very technical, but it’s something that could strike your business’ website at any time. Therefore, it’s the kind of cyber-attack that you need to acquaint yourself with before it’s too late.

Let’s take a look at the ins and outs of a DDoS attack and, more importantly, how to combat one.

What’s a DDoS Attack

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The main aim of a DDoS attack is to take down a website. Without a website, many businesses can find their operations severely crippled e.g. if you rely on e-commerce then no website equals no business.

But how does a DDoS attack disable a website?

Well, first of all, it doesn’t work off just one computer and this is where the distributed part of DDoS comes from.  It usually takes hundreds of computers all working together to disable web servers.

The denial of service aspect of a DDoS attack literally means that users of the website are denied that service e.g. making an office or medical appointment through the wesbite.

A DDoS attack uses huge amounts of false traffic (which has no intention of using a website’s services) to overload web servers. This prevents customers from accessing the website and, eventually, takes it down.

DDoS attacks are becoming more and more popular with hackers with nearly 180% more DDoS attacks in 2015 than the previous year. And big names are being targeted; the BBC and Microsoft’s Xbox Live network have suffered at the hands of DDoS hackers recently.

How Do You Combat a DDoS Attack?

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There are several ways you can combat a DDoS attack, so let’s take a look:

  • Invest in more bandwidth – the reason that a DDoS attack will eventually take down your website is because your bandwidth will be maxed out. Therefore, if you can invest in more bandwidth then you think you could ever possibly use, you’ll increase the chance of keeping your website up.
  • Watch your network – You need to maintain a watchful eye on your traffic. Any sharp increases in traffic need to not just be handled, but also visible to the network. This allows you to get to work on preventing any further damage and preparing any necessary protection.
  • Know who to call – In the case of a DDoS attack you’re going to need to get in touch with your ISP. They will have the capabilities to reroute data and nullify any huge packets of traffic. This is why it’s a good idea to make sure you have all the relevant contact details at your disposal. Remember, time is of the essence here.

Final Thoughts

A DDoS attack can be a tricky piece of cybercrime to combat, so it’s important that your business is aware of the impact they can have. It’s a good idea to formulate a set of guidelines of what to do in the case of a DDoS attack and putting this into place now could save your website in the future.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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Cloud computing is becoming more common in every business’ operations. Some benefits are set to be enhanced with Microsoft’s Cloud App Security.

Mindful that businesses want to maintain the protection and visibility of their data, Microsoft has designed Cloud App Security to provide this level of control. With more and more businesses moving to the cloud, it could prove to be a very clever move by Microsoft.

To help you understand the benefits of Cloud App Security, I’m going to take you through the basics of this exciting new service.

Employees and Cloud Apps

Employees – just like consumers – absolutely love cloud apps due to their ease of use, but what employees aren’t aware of is the security risk; with employees using, on average, around 17 cloud apps, this opens up a significant number of routes into your network.

These cloud apps are referred to as ‘shadow IT’ as they’re not software/hardware which your businesses IT team will be supporting. Or will have even acknowledged as accessing the network.

91% of companies allow their employees to have access to the organizations cloud, so, as you can gather, the impact of all these routes into your business could cause major issues if security processes are not adhered to.

Employees are human and humans make mistakes, so preparing for this is essential!

The Workings of Cloud App Security

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Microsoft is keen to clarify that Cloud App Security isn’t about breaching employees’ data usage or habits, but more that it gives businesses a better understanding of how much data is leaving their network and the ramifications of this.

There are three main elements which make up Cloud App Security:

  • Data Control ­– This component allows IT teams to use routines and protocols to control how much data is shared and lost through the network. The policies employed here can either be default, pre-set controls or custom made ones.
  • App Discovery – Using a risk assessment scoring method, Cloud App Security identifies individual cloud apps on the network and evaluates their risk.
  • Threat Protection – By analyzing user behavior and any data anomalies, Cloud App Security delivers threat protection for your various cloud apps.

Cloud App Security operates through two simple steps:

  1. Uploads Network Logs for Analysis – This function allows businesses to take snapshots of network logs of any device on the network and then upload them for analysis. This provides clear and instant visibility.
  2. Connects Sanctioned Apps – Cloud App Security allows you to approve access to apps with just one click. This allows the service to then scan the cloud for app specific data usage.

Do You Need Cloud App Security?

Cloud App Security is an intriguing service and one which should help businesses sleep a little easier at night. There’s a level of cloud app visibility which is currently out of reach for most businesses, but Microsoft, among other cloud app security service provides, makes this readily available.

Cloud computing is a relatively new technology, so this means it can be easily exploited. Cloud App Security, therefore, helps you stay ahead of any potential exploits by providing readily available visibility and analysis of outgoing data through cloud apps.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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