stay_connected

Access your documents from anywhere.

Just because you have a ‘website’ it doesn’t mean you or your organization is ready to start dealing with internet matters.  Depending on where you’re going with your business, you have to decide which tools will suit your needs most.  There are many supposed ‘all-in-one’ packages out there, but no one specific product will likely meet or even come close to fulfilling your demands.

That said, if you’re searching for a cloud suite to conduct and collaborate on ‘general’ internet matters, Google Apps for Business is a wonderful tool.  Unlike niche-specific tools like customer relationship management (CRM) and content management systems (CMS), GApps provide you with most of the tools you would need to complete and collaborate on various tasks.

The Must-Have Emailing System

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GMail from Google.

Let’s start with email.  When it comes to brand building and recognition, you should have your own ‘domain’, which (in this instance) is something like www.mybusiness.com.  Along with the domain name, you’ll also likely want to send out emails with a @mybusiness.com address.  The hosting service you’ve chosen may provide you with an email system, but trust us when we say that these systems are simply just not as robust as the one built by Google.  If you’re using a @gmail email address, you’re using one of the products GApps offer.  From spam filtering to on-point subject searches, the Google-based emailing system is as powerful as you can get without getting your hands dirty.  Once you’ve signed up for the GApps service, you’ll be able to integrate your business domain into Gmail and send out emails from the Google-built system.

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Browser-based productivity apps that you can share and edit in real-time.

Collaboration In Real-Time

For creating documents, there are GApps products like Docs, Sheets and Slides for you to use—these are the cloud equivalent to Microsoft’s Word, Excel and PowerPoint.  Since the GApps document apps are based in the cloud, all your work will be saved onto Google’s server so you can access them whenever and wherever you want.  The documents also have built in ‘sharing’ features so that you and/or you employees can share and collaborate with each other without needing to constantly email drafts back-and-forth.  Moreover, authorized users of any shared documents will be able to monitor and edit (if given permission) them in real-time.

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Cross-platform Calendar app allows your employees to sync all their activities with each other.

Streamlining and keeping all your employees and partners up-to-date is also covered via Calendar.  Despite all the technological advancements we’ve experienced in the last decade or so, a calendar is still exactly just that.  Unlike the paper pocket reminder you have stashed away in your desk drawer, cloud-based calendar programs provide much more flexibility.  Calendar from GApps gives you the ability to sync all your planned activities with your employees.  This is especially beneficial if you’re all on time crunches and in need of a tool that will display when exactly everyone will be available.

Heavy In Features But Lighter Than A Cloud

Of course these cloud services will also require some sort of cloud storage, so Google is offering 30GB per user at a price of $5 per month.  Should a person need more than 30GB, the administrator of the account can add 20GB to Drive for $4.  Your information is automatically encrypted with Secure Sockets Layer (SSL) security technology, so the burden of having to build virtual private networks from the ground up is negated.  Google guarantees that their servers will be up 24x7x365, which means you won’t have to ever worry about not being able to access your data—provided you have an internet connection.

We can’t forget to mention that GApps is a cross-platform service, meaning you can access/create documents and generate new information on virtually any devices.  Many businesses have adopted the bring-your-own-device (BYOD) model, and chances are your employees have more than just iPhones in their pockets.  GApps is accessible on Android, iPhone, Blackberry, Windows Phone and any phone or mobile device that supports a modern browser.  Keep in mind that a modern browser is basically one that’s built for a smartphone, so a flip-phone from 10 years ago will likely not support GApps.

Well Done or Medium Rare?

GApps for Business isn’t, as we already mentioned, a tool that will provide you with everything you need to run your business from a workstation.  Moreover, since there are so many ‘separate’ tools available, you need to decide which apps will offer the most return on your time spent using them.  The GApps ‘system’ itself is like a raw piece of prime cut steak, and you get to decide how you want to have it done.  Essentially, the only con when it comes to cooking a delicious GApps system is the time spent to figure out what you’re in the mood for, and for some this part of the thought process is the ‘make-it’ or ‘break-it’ portion.

A lot of work has to go into information management and GApps simplifies a lot of these areas.  The apps themselves are simple enough to use, but with choices come confusion.  How will you put all of it together?  That’s why we’re here, send us an email or give us a call, we’ll be more than happy to guide you through the GApps process.

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bitcoin-miner

You don’t need dynamites to find Bitcoins, just enough knowledge and computer hardware.

Malware not only steals your personal data, but can also hijack your system and network resources to work on things you don’t approve of.

Bitcoin and other forms of cryptocurrencies have skyrocketed in popularity in recent months.  The cryptocurrency craze isn’t reserved just for investors as virtually anyone can get their hands on these lucrative digital coins—given they have the necessary resources.  What we’re talking about is: if you don’t have money to invest in Bitcoin, you can mine the Bitcoins.  Mining these coins, however, will require some computer know-how and hardware.

Stealing Without Physically Taking

When it comes to knowledge of how hardware works and where digital information flows, cybercriminals and hackers are ahead of the game.  What they lack is the hardware, but why do they need to purchase their own hardware when they can steal your processing power?  All they have to do is run malicious code on your computer to hijack the computer’s resources remotely and us it to mine Bitcoins for themselves.

Beginning late last year, a slew of malware aimed at hijacking computers for mining Bitcoins began infecting unsuspecting victims.  Where and how these tools make their way onto people’s computer can vary, but it is especially troubling if the source is a popular website like Yahoo.

Yahoo admitted in January that its advertising platform was utilized by cybercriminals to distribute hijacking malware and viruses.  Fox IT, a cybersecurity firm, estimates that as many as 2 million Yahoo users were affected by the exploit.  Yahoo, however, has not given an estimate how many of its users clicked the scam ads.

Must Click the Ad That’s Slick!

While most of us will try to ignore any type of ads that appear on a website, savvy marketers will always find a way to deploy attractive and mind boggling banners that will trick us into clicking.  Criminals are also marketers in a sense, and so it is likely that they used these marketing tactics to lure people into clicking their ads on Yahoo.

task manager

If you’re not running any resource intensive tasks, the task manager should display low CPU and memory usage.

If you’re a Yahoo user, and notice that your computer is running unusually slow as of late, check your computer’s resource monitor to see which process is taking up abnormally large amount of bandwidth, memory and CPU usage.  Any process or application that is hogging up too much system resources could potentially be one of these Bitcoin mining malwares.

If you’re having a hard time navigating and figuring out whether or not you’re a victim of the Bitcoin malware, please contact our IT professionals and we’ll be more than happy to give you a hand!

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sony-vaio

Outside of Japan, the VAIO brand is no more.

Sony is ditching the PC business in an effort to restructure amidst a declining PC market.  The Japanese tech-giant has been struggling in recent years to keep up with the evolving consumer tech segment, and this latest move away from the PC is just a small step forward for the company.

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password-cracker

Pulling an account password can be hard or easy, it’s up to you.

The bottom line for when it comes to personal security on the internet is you must take care of it yourself.  Many .com companies will make lofty promises of keeping your private data secured, but when things go bust they don’t take responsibility when your account is compromized.

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San_Jose_Computer_IT_Support

Before hiring a computer technician or managed IT services company, it’s important to know the qualities to look for. If you are going to trust someone or a company with your computer and the invaluable data within, you should hire the best. When the technician comes to your home or business to repair your computer, He or she should know the basics of diagnosing a computer issue or providing a custom solution. To find the best computer technician in San Jose or any city you happen to be in, you should look for the following qualities:

Courteous and professional:

Meeting your potential computer technician for the first time should be like a job interview. Ask them how long they have been in this business and what systems they specialize in. Obviously you’re looking for someone who is familiar with your home or business computers and software. The potential tech should also be able to explain complex problems and ideas in an easy to understand manner. If at any point they get frustrated with the questions you are asking, it’s time to move on to the next candidate.

Communication is key:

A good tech will not only explain the solution to a computer problem you are having, but also give a bit of background into why it is happening. Being an educator is just as important as being a good computer technician. The smoother the communication between you and your tech, the more you will learn about how to avoid common computer problems, and the less you will rely on your tech!

Treats your data as if it’s their own:

Some of the worst computer problems will require an entire wipe of your system causing you to start from scratch. The first thing a professional computer technician will do before starting to re-install your entire system is ensuring your data is all backed up. If your technician doesn’t ask you to double check their backup, make sure you verify that they have backed up all of your important data by asking them to show it to you.

Being fair and honest:

A professional computer tech will only resell legally licensed software. Be wary of any computer technician that offers a piece of software for free because they have a connection or some other means of getting the software. Unless the software is open source or under a free public license such as the GNU General Public License, you should not accept it as this puts you or your business at risk of being in violation of software license agreements. If a hardware upgrade is ever needed, be sure to ask why the given hardware was chosen as opposed to something different. Finally, in the end if a problem cannot be fixed, you should not be charged.

When looking around for a computer repair technician or a managed IT services company as mentioned earlier it is best to treat the first meeting as a job interview. Ask as many questions as you think are relevant and gauge how well you get along. Don’t underestimate the power of websites like Yelp or Google when evaluating a new computer repair technician or managed IT services company. You will see reviews from other people and get a feeling for how they work based on experience from others. A quick Google search for “computer repairs San Jose” is also a good starting point to get a list of potential techs or IT management companies. Last but not least, if you just need to bounce some ideas off of someone about a new computer you’re considering buying, give us a call!

 

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