Never Forget These Business IT Continuity Basics

Backup and Recovery, IT Continuity, IT Plan, ,
28
Nov 2017

businesscontinuity

Any organization worth their weight in gold will have a business IT continuity in place, but will it have taken care of all the basics that are required?

It’s crucial that your business IT continuity plan addresses these basics or you’ll discover – when it’s far too late – that it’s not possible to get your business back on track as effectively or quickly as you could have. And, often, these basics are so simple that you’ll be kicking yourself that they weren’t covered in the first place.

Now, the last thing we want is for your business to go offline for longer than necessary, so we’re going to share some simple, but effective tips to make sure your IT continuity has a strong foundation and can get you up and running as quickly as possible.

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  • Research and Prepare: If you want your IT continuity to be implemented as smoothly as possible then it’s essential that you plan, plan and plan some more. You need to understand exactly what your IT operations are and how they rank in importance to get a better picture of how your organization uses its technology. To achieve this, you must regularly liaise with department heads to discuss their needs and then link these all together to produce a plan which ensures the business as a whole can get back online as soon as possible.

 

  • Regularly Test Your Plan: You would be surprised by just how many organizations fail to test their IT continuity plan. And the potential for disaster is greatly increased when you neglect testing your plan. You see, no IT continuity plan is perfect, so it needs regularly testing to iron out any creases and maximize its speed and efficiency. Once you know that it’s as perfect as it can be, you’ll find that you can sleep a whole lot easier.

 

  • Responsibility Needs Identifying: In the case of an IT disaster, it’s common for panic to spread throughout a business. As a result, it’s vital that those in charge of implementing an IT continuity plan can be identified quickly. Creating a responsibility chart should allow your organization to see who is in charge of what when it comes to an IT disaster, so make sure this has been circulated to all staff. And you must ensure that paper copies are also available as an IT disaster means no access to PowerPoint!

 

  • Align Technology Accordingly: Downtime is inevitable in all IT disasters, but the ability to minimize this can depend on the technology at your disposal. Larger organizations are likely to have more complex IT capabilities and, as such, the time required to rebuild this will be greater than a smaller organization. And the power of your backup technology can make a real difference in the speed that an IT continuity plan can be executed and completed. Therefore, it’s crucial that you understand the time taken to restore your IT capabilities and the technology which can achieve this most quickly.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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The Importance of a Business IT Continuity Plan

IT Continuity, IT Plan, Security, Services, , , , ,
07
Nov 2017

 

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A backup plan for your IT system in the case of a sudden disaster is crucial to ensure your business continues operating whilst that disaster is rectified.

Many businesses, however, don’t have a contingency plan in place that will allow their IT operations to continue in the case of an emergency. And this lack of preparation can lead to your business having to cease operations and, therefore, hit you hard financially. Naturally, no one can forecast an emergency or a disaster, so it’s important to get something established sooner rather than later.

To understand, in a little more detail, why a business IT continuity plan is so important, we’re going to take a closer look at what it can bring to your business and how to implement it.

The Main Benefits of Business IT Continuity

Say, for example, your business suffers a huge malware attack, this could seriously compromise all the PCs on your network and render them redundant. And how are you going to process orders or bring up customer records then? Exactly – you aren’t! However, with an IT continuity plan in place, you can put this into action whilst your IT team work at eradicating the malware attack – this allows you to continue serving your customers and helps your organization minimize the downtime.

It’s also quite possible that your business premises could be put out of action due to disasters such as fire or even natural disasters which could visit in the form of hurricanes. With your office, for example, out of bounds, it could appear that there’s no option but to down tools. If, though, you’ve planned for occasions such as this, you could execute remote working accessibility for your staff to work from home or alternate premises. Again, this helps to keep your organization afloat and operating.

IT Services are aligned to the customers needs. Dynamic Lifecycle approach to service. Interconnections between processes. Quality of Service. Reduced cost to serve because of use of standard process. ITIL is NOT… A methodology. A complete set of predefined low level processes – only the framework with which to build them.

Creating an Effective Plan

A good business IT continuity plan is one which has been carefully planned and designed by a team which incorporates all areas of your business. Whilst it may seem sensible to have an IT bias towards leading the project, they won’t necessarily understand which data and which applications are most important for different departments. And this is why we would always recommend a team comprising of individuals who can cover all aspects of the business’ needs.

Once this team is in place, you’ll find that the prioritization of IT resources allows you to get a better understanding of what’s required from your business IT continuity plan. Naturally, these plans are never perfect as they’re relying on a situation which hasn’t happened yet. Therefore, to get the best out of your IT continuity plans you need to put them in to practice to discover how effective they are for keeping your organization in business.

As we pointed out earlier, no one can predict when your business is going to be hit by a disaster be it through hacking, natural disasters or even just plain old equipment malfunction. However, what we can predict is that a business IT continuity plan is going to minimize the impact of such a disaster on your business and should be a prerequisite of any forward thinking organization.

For more ways to secure and optimize your business technology, contact your local IT professionals.

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